Honda of Salem

Great salesman ! I hate buying a car. That's why I put it off until every eight to ten years. Salesman was knowledgable and very non-pushy which made the experience an I hate buying a car. That's why I put it off until every eight to ten years. Salesman was knowledgable and very non-pushy which made the experience an enjoyable one. Cesar was top-notch and the reason we bought the car. More

Tony the best saleman I could ever have met. I gave that rating cause I they provided me with what I needed.... It was all business!!! Tony and Pedro were complete in what they were telling me ab I gave that rating cause I they provided me with what I needed.... It was all business!!! Tony and Pedro were complete in what they were telling me about the car I was buying. More

Great Experience! Went to Salem Honda looking for a newer, used car for our daughter. It was early evening and we had a gentleman named John Steward come to ask us if Went to Salem Honda looking for a newer, used car for our daughter. It was early evening and we had a gentleman named John Steward come to ask us if he could help. John was at the end of what we found out was a very long day. However, he took the time to show us many used vehicles which fit our parameters. We went back the next day and John was able to fit our daughter into a Honda which should last her a long time. Through the entire sales process, lot to financing, John was respectful and answered any questions we had. We would definitely go back to Salem Honda! More

Excellence pleasant experience with friendly and professional sales people. I was treated very nicely and my questions were ansewered in complete kindness and wi pleasant experience with friendly and professional sales people. I was treated very nicely and my questions were ansewered in complete kindness and with a lot of information about the vehicle I purchased More

Amazing service These employees made our buying experience GREAT! We appreciate their knowledge and time they gave us to find the car we were very happy to purchase. These employees made our buying experience GREAT! We appreciate their knowledge and time they gave us to find the car we were very happy to purchase. Jeremy found us GREAT financing too! I have purchased their before and will continue to do so ! They really take care of their customers! Thanks Lithia for having employees like Pedro,Jeremy and Tony ! More

Expect Long Waits for Finance I had an appointment scheduled with Jeff my salesman to finalize the purchase we had worked out over the phone and I didn't have financing. I expecte I had an appointment scheduled with Jeff my salesman to finalize the purchase we had worked out over the phone and I didn't have financing. I expected at most a 1 hour visit total. I got there and Jeff handled his end as quickly as possible and then I waited, and waited, and waited. Your finance department had only one individual working that night and 1 hour turned into 3 and a half hours. Once I finally got into the finance department we zipped through the papers in about 7 minutes, which I greatly appreciated. If I hadn't had a vehicle locked down and paid for in cash I could have very easily seen myself leaving and going elsewhere, especially had it been a new Honda where I'm sure I could get a price matched. Overall the car is great, was nice and clean, and had a full tank of gas. Jeff did his best and I know it frustrated him with the wait as well. I don't think I'll ever purchase from a Lithia dealership again due to my negative experience. Thank you More

Robert was great Robert was helpful and efficient and prompt. I would definately recommend him I appreciate his honesty on what service needs that my car requires and Robert was helpful and efficient and prompt. I would definately recommend him I appreciate his honesty on what service needs that my car requires and up front pricing. No hidden costs. More

Oil change I recently purchased my 3rd Honda from Honda of Salem. Both the sales and service departments are excellent to deal with, which is why I keep coming I recently purchased my 3rd Honda from Honda of Salem. Both the sales and service departments are excellent to deal with, which is why I keep coming back. More

Service is closed before the hours say on the sign! We drove our 2012 Honda Crosstour to have the Oil change on 8-13-16 at 3:45 pm. The sign on the Door to the service department showed that the servic We drove our 2012 Honda Crosstour to have the Oil change on 8-13-16 at 3:45 pm. The sign on the Door to the service department showed that the service hours on Saturday Open until 4:30 pm. My wife went in and asked to have the oil changed, and the employee said that "they close the service at 3:30 pm so the employees can get off work by 4:30 pm. WOW what GREAT Customer Service!!! What ever happened to the day of taking care of your customer? It is not at Honda of Salem More

Best of the Best By far our experience at Honda of Salem has been the best we've ever had. They were very welcoming when we were "just looking" and we left in a brand By far our experience at Honda of Salem has been the best we've ever had. They were very welcoming when we were "just looking" and we left in a brand new car. Customer service is top notch and better than any we've ever had the pleasure of dealing with. They continue to wow us with all they do. More