Honda of Salem

Exactly as promised! Jeff and the service department performed a simple oil change and replaced the air filter. The job was quick and they delivered the car at the time pr Jeff and the service department performed a simple oil change and replaced the air filter. The job was quick and they delivered the car at the time promised. Will return! More

Fast and easy oil change service. Fast and easy oil change service as usual at Honda of Salem. Fun experience with looking at the new Honda Civic models with Jeff Jaynes who sold me a Fast and easy oil change service as usual at Honda of Salem. Fun experience with looking at the new Honda Civic models with Jeff Jaynes who sold me a great car in 2015. More

Good experience It was smooth sailing from the get go. Our salesperson was very personable and helped us get the car we wanted at the terms we wanted. It was smooth sailing from the get go. Our salesperson was very personable and helped us get the car we wanted at the terms we wanted. More

Great job Quick and easy oil change ,out really quick wasted no time. Did the oil change didn't try to sell me other things I didn't need. Quick and easy oil change ,out really quick wasted no time. Did the oil change didn't try to sell me other things I didn't need. More

Phillip was very nice to work with, not pushy. I have not had good experiences with Honda in the past, both personal and professionally. This experience was much better. I love my new Accord, and I have not had good experiences with Honda in the past, both personal and professionally. This experience was much better. I love my new Accord, and my Pilot that was in the shop the week before runs wonderful. Thank you for changing my mind. Joe Gomez was the service advisor I worked with; kudo's to him and Phil. More

Great service...as usual! I really appreciate the drop-in oil change service. It fits with my unpredictable schedule. Matt is always friendly and helpful when I am checking i I really appreciate the drop-in oil change service. It fits with my unpredictable schedule. Matt is always friendly and helpful when I am checking in. More

HORRIFIC CUSTOMER SERVICE!!! I am a woman, an immigrant, and have no knowledge about car service, that's why I was fooled by the 'Honda of Salem' for this none-pre-authorized I am a woman, an immigrant, and have no knowledge about car service, that's why I was fooled by the 'Honda of Salem' for this none-pre-authorized / misled charges. NEVER heard before that I will have to show up in person to get my reimbursement check “to ensure it won’t get lost” disregard how far away I am? REALLY??? After I pointed out the service mgt, Brant Plaster, was not sincere, who I argued with more than an hour, he got mad and made me felt being further threatened. He “warned” me not to go back to his place for future services, which was already paid for as part of my new car purchased agreement. NOW I AM REALLY CONCERNED THE SAFETY OF MY CAR - HOW I CAN BE PEACEFULLY GOING BACK TO THIS PLACE TO HAVE THEM COMMIT MY CONTRACT THAT I ALREADY ENTITLED??!! I will make it RIGHT disregard what it would take! NEVER met a business turned down their customer in such unprofessional way – awful customer service will only drive your business to a DEAD-END PERIOD! More

Service team is awesome! The service guys know how to keep an old Honda in its best shape. My Odyssey has 236,000 plus and runs as of its nearly new. They cost a little more b The service guys know how to keep an old Honda in its best shape. My Odyssey has 236,000 plus and runs as of its nearly new. They cost a little more but that is worth it to have a reliable car long term More

HORRIFIC CUSTOMER SERVICE!!! I am a woman, an immigrant, and have no knowledge about car service, that's why I was fooled by the 'Honda of Salem' for this none-pre-authorized / mi I am a woman, an immigrant, and have no knowledge about car service, that's why I was fooled by the 'Honda of Salem' for this none-pre-authorized / misled charges. NEVER heard before that I will have to show up in person to get my reimbursement check “to ensure it won’t get lost” disregard how far away I am? REALLY??? After I pointed out the service mgt, Brant Plaster, was not sincere, who I argued with more than an hour, he got mad and made me felt being further threatened. He “warned” me not to go back to his place for future services, which was already paid for as part of my new car purchased agreement. NOW I AM REALLY CONCERNED THE SAFETY OF MY CAR - HOW I CAN BE PEACEFULLY GOING BACK TO THIS PLACE TO HAVE THEM COMMIT MY CONTRACT THAT I ALREADY ENTITLED??!! I will make it RIGHT disregard what it would take! NEVER met a business turned down their customer in such unprofessional way – awful customer service will only drive your business to a DEAD-END PERIOD! More

Sean Saylor is an excellent associate. Sean's customer service approach focused on paying attention to what I was looking for in a vehicle and my budget as he worked with me on my purchase. Sean's customer service approach focused on paying attention to what I was looking for in a vehicle and my budget as he worked with me on my purchase. Scott Johansen also explained all purchase documents clearly and answered questions. Both individuals made the experience easy and pleasant.. More