Honda of Salem

Service Department Great service as always. The process is completed quickly and thoroughly. I came in for scheduled oil change and four wheel alingment. They are good a Great service as always. The process is completed quickly and thoroughly. I came in for scheduled oil change and four wheel alingment. They are good at keeping tabs on the condition of my vehicle in order to help me in keeping it on the road. I appreciate that, even though I can not afford to do it all at one time. Thank you Honda of Salem! More

Courteous service I can count on immediate service and clear information from service department employees. The process is completed quickly and thoroughly. I always go I can count on immediate service and clear information from service department employees. The process is completed quickly and thoroughly. I always go to Lithia Honda in Salem for service. More

Above expectations. When I arrived, I was told that it would be 90 minutes for the service to be performing. It was far less. Everything was very well organized, and al When I arrived, I was told that it would be 90 minutes for the service to be performing. It was far less. Everything was very well organized, and all services performed satisfactorily. More

Dependable service It’s always nice to come in and have routine service done in a speedy time frame. The service team met me at the door, checked me in quickly, and star It’s always nice to come in and have routine service done in a speedy time frame. The service team met me at the door, checked me in quickly, and started working on my routine service. They kept me informed of the progress and I was back on my way after a complimentary morning coffee. More

Service Dept. I came in for my normal oil change. They also checked out my truck and brought me a great list of things that also need to be completed. They are go I came in for my normal oil change. They also checked out my truck and brought me a great list of things that also need to be completed. They are good at keeping tabs on the condition of my vehicle in order to help me in keeping it on the road. I appreciate that, even though I can not afford to do it all at one time. Thank you Honda of Salem! Bill Pearson in the Parts Department was super helpful and friendly to me! I feel that he went much further than other employees have gone for me without being asked! I also am no longer able to speak and can only communicate via text messaging or similar means, and he has been most understanding and helpful. Give him a raise as he has earned one in my humble opinion! More

Matt is the best!!! Matt got my car in and out so fast it seemed like I wasn't there any time at all! Kurston was also very helpful. Matt got my car in and out so fast it seemed like I wasn't there any time at all! Kurston was also very helpful. More

Perfect every visit ! Every time I take my car in for an oil change or minor service, I have been stunned by the professional service, politeness from the staff, great coff Every time I take my car in for an oil change or minor service, I have been stunned by the professional service, politeness from the staff, great coffee (!), and speedy and complete work done! Every one at the service center (Robert, Matt, José, etc) provides EXCELLENT service!! Jeff Jaynes over in the new/used car department is simply the BEST ! I bought 4 of my last cars from Jeff ! In summary, an excellent dealership, an excellent service department, and an excellent new/used car department ! Chris from Salem, Oregon More

It was excellent Because the workers helped me with the problem I had and they fixed it and they were really polite and nice to me while I was there Because the workers helped me with the problem I had and they fixed it and they were really polite and nice to me while I was there More

Happy Customer From the time I called the dealership, they were very helpful. Justin was the gentlemen that helped me. He quickly returned my phone call with the add From the time I called the dealership, they were very helpful. Justin was the gentlemen that helped me. He quickly returned my phone call with the additional questions I had and set my appointment. He was so easy to talk with very friendly and helpful, not once did I feel pressured or pushed into buying. He stayed in touch with me till my car arrived a few day's later and walked me through everything on the car. One of the easiest car purchases I have ever made. I will refer my friends and family to this dealership. And to Justin. More

Great and fast service I had great customer service mauricio was very helpful and efficient! Also was very fast and easy to walk in and get my oil change done! I had great customer service mauricio was very helpful and efficient! Also was very fast and easy to walk in and get my oil change done! More