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Honda of Salem

Salem, OR

Overview
Reviews
Vehicles
4.5
869 Reviews
Call Dealership (971) 701-2708
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1101 Van Ness Ave NE

Salem, OR

97301

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Showing 869 reviews

January 28, 2024

Poor customer service. Office tried to close early which isn't right. I arrived before closing and staff tried to tell me they were closed. More

by Chelseastockner
Recommend Dealer
No
Employees Worked With
Steve
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Jan 31, 2024 -

Honda of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Matt Perry General Manager

January 28, 2024

Excellent service. No pushiness. Would have liked an itemized receipt of the accessories we bought More

by fava_nathan
Recommend Dealer
Yes
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Jan 28, 2024 -

Honda of Salem responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Perry General Manager

January 28, 2024

My car is new again, performing as if it was new. It was in the shop for about five hours, the time that I was told was needed. I am very pleased how my car takes the road, More

by jean.ottaway
Recommend Dealer
Yes
Employees Worked With
Jordan, she was amazing, awesome customer service!
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Jan 28, 2024 -

Honda of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Perry General Manager

January 27, 2024

John was thorough and polite. He helped my son and I a lot giving us important information about the car we bought. We are very grateful for all his dedication, patience and kindn More

by tpopicalgigi
Recommend Dealer
Yes
Employees Worked With
John
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January 27, 2024

Easy experience start to finish. Jordan was so kind and extremely knowledgeable. Technician was very attention to detail and car issue was fixed right the first time. More

by Nicedinger
Recommend Dealer
Yes
Employees Worked With
Jordan edinger
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Jan 28, 2024 -

Honda of Salem responded

Thank you for choosing Honda of Salem. Your feedback and rating mean a lot to us. We're glad Jordan was able to help, and we hope to see you again! Best Regards, Matt Perry General Manager

January 27, 2024

Not greeted. Poor waiting area Work was ok. Just not friendly. Only friendly person was the woman More

by STEVENR510
Recommend Dealer
No
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Jan 31, 2024 -

Honda of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Matt Perry General Manager

January 27, 2024

Very professional They made sure we were informed every step of the way. Good job More

by W_DELANO
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
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Jan 28, 2024 -

Honda of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Salem! Best Regards, Matt Perry General Manager

January 27, 2024

I checked in for my appointment super fast and Jordan made everything super easy. I drank a yummy coffee while I waited and my car was done super fast. I always have a great experience at Honda. More

by Payton121100
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 28, 2024 -

Honda of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jordan and our team here at Honda of Salem. Best Regards, Matt Perry General Manager

January 26, 2024

Organized, caring. Get your vehicle in as scheduled and back within a reasonable time. Appears to be able to answer your customer questions/concerns. More

by CTIECKE
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 26, 2024 -

Honda of Salem responded

Thank you for choosing Honda of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Perry General Manager

January 26, 2024

I needed help completing maintenance on my car and Salem Honda made it extremely convenient and easy. I get all my maintenance done at Salem Honda. More

by Barrientos.miguel96
Recommend Dealer
Yes
Employees Worked With
Andy
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Jan 28, 2024 -

Honda of Salem responded

Thank you, Miguel, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Perry General Manager

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