Honda of Salem

The service rep was great. I was a little bummed out to find the “prepaid service plan” I bought didn’t include tire rotations. Luckily I didn’t need the rotation but it feels I was a little bummed out to find the “prepaid service plan” I bought didn’t include tire rotations. Luckily I didn’t need the rotation but it feels weird. More

Clean, pleasant staff, on time with the service Kind of surprised that the car wasn't washed at the end of my service appointment surprised that the car wasn't washed at the end of my service appointment More

Went well and quicker than I expected. They were very thorough in their work. Thank them for me. They were very thorough in their work. Thank them for me. More

Everything was great Kind friendly informative fast service with a smile detailed and explained service and vehicle inspection service with a smile detailed and explained service and vehicle inspection More

Nice clean waiting area; friendly employees. Wait time (approximately 2 hours) was too long for the two recall items requiring repair. Appeared short staffed on a Saturday. Wait time (approximately 2 hours) was too long for the two recall items requiring repair. Appeared short staffed on a Saturday. More

Came in to look at a used Challenger, explained what we needed the payment to be. Physically inspected the car then went inside with Justin to run the paperwork and see what they could do. They got the pri needed the payment to be. Physically inspected the car then went inside with Justin to run the paperwork and see what they could do. They got the price where we wanted it with a reasonable interest rate and we drove away with the Challenger after only a couple of hours of total time at the dealership. We're very pleased with how it went. More

I had just come off a Nightshift, so I was a little tired and possibly could've looked a little unapproachable, but Jordan made my experience very nice. She was very kind and welcoming. and possibly could've looked a little unapproachable, but Jordan made my experience very nice. She was very kind and welcoming. More

Everything was great until we met with Mitch. Mitch was within a few seconds of costing you the sale. Mitch was within a few seconds of costing you the sale. More

Everybody was very hospitable and friendly. It was a fairly quick process and they gave the help and information we needed to buy the vehicle. It was a fairly quick process and they gave the help and information we needed to buy the vehicle. More