Honda of Salem

Very helpful Awesome sales person, all the staff were excellent. They made sure we were comfortable, offered refreshment. They were supportive of testing both cars Awesome sales person, all the staff were excellent. They made sure we were comfortable, offered refreshment. They were supportive of testing both cars we were interested in, never felt pressured. More

Safety recall & service. Called on Wednesday for appointment on Thursday morning for safety recall and regular service. Arrived at 7:00 am, was promptly greeted and offered t Called on Wednesday for appointment on Thursday morning for safety recall and regular service. Arrived at 7:00 am, was promptly greeted and offered to wait for my vehicle. I opted to go and be called when completed. I was called an hour and a half later that service and recall was completed. More

2019 Ridgeline RTL-E purchase For my purchase I was dealing with MIQUEL at Honda of Salem and I told him due to my wife’s work I’d like all the paperwork done before I showed up s For my purchase I was dealing with MIQUEL at Honda of Salem and I told him due to my wife’s work I’d like all the paperwork done before I showed up so I could just pick up the vehicle they were very accommodating at limiting my time at the dealership I think I was there an hour More

Excellent service Joe was fantastic about getting back to me about scheduling a service appointment right away. When I arrived even though he was busy with another cust Joe was fantastic about getting back to me about scheduling a service appointment right away. When I arrived even though he was busy with another customer, he still said hi and that he would be right with me. He was friendly and very help. More

Great Service I have been getting my regular car services done here for years. They are always friendly and professional. I have 2 small children and we can go in I have been getting my regular car services done here for years. They are always friendly and professional. I have 2 small children and we can go into the enclosed play area without bothering other customers. More

Service Experience It took awhile to find him, but once Robert engaged with us it was a pleasant experience. He has a great sense of humor and went beyond expectations It took awhile to find him, but once Robert engaged with us it was a pleasant experience. He has a great sense of humor and went beyond expectations in fixing a battery cable that otherwise would've needed replacement. He went looking for us when the vehicle was ready, which we greatly appreciated. More

Service Very nice service person. Facility is very nice. I came in for regular maintenance. Had to pay more than expected. I have a service contract but som Very nice service person. Facility is very nice. I came in for regular maintenance. Had to pay more than expected. I have a service contract but some items done were not covered. More

Great The service was great and he was very helpful, and i didn't feel rushed due to it being busy that day. I will continue to return. The service was great and he was very helpful, and i didn't feel rushed due to it being busy that day. I will continue to return. More

Oil change appointment Just needed oil change in my Pilot. Got in and out quickly. Friendly service. Recommended service needed in near future to keep it running good. Just needed oil change in my Pilot. Got in and out quickly. Friendly service. Recommended service needed in near future to keep it running good. More

Excellent customer service! Maricio Hernandez is an outstanding service writer. Very courteous, professional, and friendly. His knowledge and work ethic is very impressive. Look Maricio Hernandez is an outstanding service writer. Very courteous, professional, and friendly. His knowledge and work ethic is very impressive. Look forward to my next visit with your service department. More