Honda of Salem

An awesome experiemce. I was treated very well. This is the first time I made a major purchase since my husband died. I was kind of suprised that I had value as a single pe I was treated very well. This is the first time I made a major purchase since my husband died. I was kind of suprised that I had value as a single person and It increased my confidence. Thank you. More

Disappointed I get there and the car I was looking at online of closing the previous day was gone by opening of the next. When Cisco couldn’t find the car I wanted I get there and the car I was looking at online of closing the previous day was gone by opening of the next. When Cisco couldn’t find the car I wanted... drove up and offered me a car they got THAT day. xxxx was sounding ROUGH and had the previous owners trash EVERYWHERE. I was so offended I had to laugh. More

Best Sales & Service Experience I bought my first new car from Honda 18 months ago from Mitch. During my most recent oil change, the technician noted a small leak in my front axle. I I bought my first new car from Honda 18 months ago from Mitch. During my most recent oil change, the technician noted a small leak in my front axle. I took it in this morning per Brant's recommendation and I worked with Kristen in the Service Department. Kristen was so easy to work with, and has an excellent attitude. They had the part on hand to fix it and she updated me extremely quickly through the process. I'm relieved it was a warranty covered repair, but if anything else should go wrong with my car I would take it right back to Kristen. More

knowledgeable and Friendly They know their job and do it well! He was courteous and explained everything that had been done in terms I could understand, which put me at ease! They know their job and do it well! He was courteous and explained everything that had been done in terms I could understand, which put me at ease! More

Recent purchase Excellent experience due to Bob Holton. We felt no pressure to buy, just good calm help. Bob was patient and knowledgeable. The best purchasing experi Excellent experience due to Bob Holton. We felt no pressure to buy, just good calm help. Bob was patient and knowledgeable. The best purchasing experience we have ever had! More

Quick service friendly people I had an appointment for an oil change, they took my car right back and were so quick getting things done. Fantastic customer service, thank you!! I had an appointment for an oil change, they took my car right back and were so quick getting things done. Fantastic customer service, thank you!! More

Good job—but took too long I like the coffee and tea, the children’s room is very nice, and I appreciated being able to get some emergency diapers out of the van halfway through I like the coffee and tea, the children’s room is very nice, and I appreciated being able to get some emergency diapers out of the van halfway through—but a simple oil change took two hours and that seems a little excessive. It was busy that day, but it seems like scheduling may have been the issue and they were possibly overbooking. More

stay away form their used car department - really bad HONDA OF SALEM - USED CAR DEPARTMENT REVIEW My wife and I have been on a hunt for a Crossfire convertible that is in very good, to excellent condit HONDA OF SALEM - USED CAR DEPARTMENT REVIEW My wife and I have been on a hunt for a Crossfire convertible that is in very good, to excellent condition. Honda of Salem had one and I called and spoke with Briana White. My first question was, is the body in good condition, minimal dents and good paint. She said yes, so we drove an hour and 15 minutes to see the car hoping to buy it on the spot. We had an envelope full of cash with us. Well, the car was an absolute piece of crap, loaded with dents, dings, paint problems, and so much more wrong with it. When you closed the drivers door I thought the window was going to break inside the door, it rattled so much. So, what did we do...we said thank you, we are taking a pass and started to leave. I am actaully quite surprised that a dealership of their stature would even have this car on the lot, it should have been wholesaled out. At that point Briana said wait a minute please and went inside to get her manager, whose name I forgot, a Hispanic gentlement. He started doing a number on me as to how the car was great, "you are buying a used care not a new one, Chrysler's all rattle as they are xxxx cars, and on and on. My wife and I just looked at him and could not believe his demeanor and how rude and outright aggressively insulting he was. We had to leave immediately or I might have cold cocked him. He reminded me of the old cartoon characture of the typical used car salesman. This man should be fired and Lithia corporate should be embarassed by him, as I am sure the corporate culture of todays auto dealers has changed and this clown is a mockery of that dealership. I am Carl Eisenberg - a New Yorker that recently moved to Oregon, and us New Yorker's do not take kindly to these kind of sales tactics or people. Stay clear of the used car department at Honda of Salem. Note to Lithia Regional Manager, you should take a look at this guy as he sure as xxxx is not the quality of sales manager that an industry giant like you wants representing you. 😒 More

Very Professional Came in for Service, oil change and general inspection of vehicle, My Service Rep, Kristen Smith was very professional and i was completely satisfied. Came in for Service, oil change and general inspection of vehicle, My Service Rep, Kristen Smith was very professional and i was completely satisfied. I have been coming in for years to Honda and purchased our brand new CR V Here More

Great service. Service tech Robert is awesome and takes great care of my vehicle. More importantly I trust him. I always ask for Robert Hellman. He also take care Service tech Robert is awesome and takes great care of my vehicle. More importantly I trust him. I always ask for Robert Hellman. He also take care of my mom’s CRV as well. More