Honda of Salem
Salem, OR
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Used car purchase Knowledgeable friendly sales force with little pressure. Nice facility, Good service department. Decent selection of used cars and diligent follow Knowledgeable friendly sales force with little pressure. Nice facility, Good service department. Decent selection of used cars and diligent follow up. Wii consider for future purchases.. More
I felt acknowledged when I arrived to the lobby. The female who took care of my needs was professional and helpful. The wait time was great! female who took care of my needs was professional and helpful. The wait time was great! More
They were really nice and helpful with my purchase. They were really patient! They explained all we need it to know about our purchase and details. were really patient! They explained all we need it to know about our purchase and details. More
Very nice experience. Friendly crew, nice waiting area, quick and thorough service! I was a few minutes late for my appointment, but they fit me in anyway. quick and thorough service! I was a few minutes late for my appointment, but they fit me in anyway. More
I recently purchased a preowned 2016 Civic LX with 30k miles on it. I took it in for new tires, mount balance, alignment, new cabin and intake air filter. Did a full synthetic oil change also. The service miles on it. I took it in for new tires, mount balance, alignment, new cabin and intake air filter. Did a full synthetic oil change also. The service technician performed a very in depth inspection and recommended the 30k mile tune up. This included brake fluid and transmission fluid services. When I picked up my wife's new car, she felt like it was brand new and was thrilled. Also keep in mind she drives our 4 year old and 1 year old in this vehicle so the safety responsibilities taken on by Lithia Honda are even that much more valued. Speaking of value. Even though this was our first time taking our car to them, they still knocked off over $200! As you can imagine, I was the one thrilled with that. The service writer Delvin, was fantastic! Great attitude and extremely friendly. Actually every employee I encountered had that very same great attitude, creating a fantastic atmosphere. No pressure to do anything I didn't want to do. If you are looking for great, friendly, bang for your buck, quality of service and knowledge...then Lithia Honda is the place for you. I would rate them at a ten, ten being the highest level of satisfaction and recommendation. Thank you Honda of Salem! More
It was easy to get my appointment scheduled online. Good availability and options throughout the day. Friendly service advisor and prompt service. The waiting area is clean and comfortable as well. availability and options throughout the day. Friendly service advisor and prompt service. The waiting area is clean and comfortable as well. More
I had scheduled an oil change but it wasn't on their book. They worked me in anyway. Good service. They were quick and the wait wasn"t long. book. They worked me in anyway. Good service. They were quick and the wait wasn"t long. More
CR-V Purchase John was great to work with. No pressure and he was very knowledgeable a out our CR-V. I refferd another potential buyer to him. John was great to work with. No pressure and he was very knowledgeable a out our CR-V. I refferd another potential buyer to him. More
Robert Hellman is a genuine, caring and knowledgeable advisor. I trust him to take care of my needs and vehicle. Really impressed with his work. advisor. I trust him to take care of my needs and vehicle. Really impressed with his work. More
Consistently great service Service is consistently efficient and everyone is very friendly and eager to help. Thank you to Matt for his help and advice when out taillight broke Service is consistently efficient and everyone is very friendly and eager to help. Thank you to Matt for his help and advice when out taillight broke a while back. And Thank you to Kristen for accommodating my granddaughter who brought my car in for me. More