Back

Honda of Salem

Salem, OR

4.5
869 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

Directions

By Type

Showing 869 reviews

January 01, 2021

Robert Hellman is terrific, he explains thoroughly and answers all my questions. Robert is always very busy when I come in to the service department but no matter how busy he makes sure I'm taken care of More

by annieduncan67
Recommend Dealer
Yes
Employees Worked With
Robert Hellman
Jan 06, 2021 -

Honda of Salem responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Robert does for Lithia Honda of Salem and our customers. Hope to see you again soon! Sincerely, Joel Hazen, Service Manager

December 10, 2020

Stan was awesome to deal with, he showed only vehicles that he knew would fit our need. There was never a moment where we felt like we were being mislead, or uncertain about the intent of our sales person More

by dlh9230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johansen, Stanley Kucewicz, Jeremy Quintanilla
Dec 15, 2020 -

Honda of Salem responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Stan and the rest of the Lithia Honda of Salem team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Matthew Perry, General Manager

December 09, 2020

Appreciated the low key and very knowledgeable approach to buying our used CRV. Philip was helpful and patient. I would recommend him a friend looking for a Honda. More

by Brysonjsmama
Recommend Dealer
Yes
Employees Worked With
Philip Phan
Dec 14, 2020 -

Honda of Salem responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matthew Perry, General Manager

November 27, 2020

Great Service Dept especially Robert Hellman. Robert Hellman is the best. Knows what he is doing, he is very friendly, communicates clearly, always helpful and I trust his recommendations and he gets m More

by SUVcatpaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hellman
Dec 02, 2020 -

Honda of Salem responded

Thank you for putting your trust in Lithia Honda of Salem! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Joel Hazen, Service Manager

November 15, 2020

I had a great first time car experience. Cesar made sure I was happy with my payment options and my new car. I will definitely recommend Honda of Salem to my friends and family. More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Moreno
Nov 18, 2020 -

Honda of Salem responded

We cannot thank you enough for your wonderful review of Lithia Honda of Salem and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Matthew Perry, General Manager

November 12, 2020

Friendly, knowledgeable and efficient staff with a great variety of vehicle options. Im glad that I chose this dealer for choosing a new car, which I haven’t done in eight years. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Moreno, Antonio Owings, Philip Phan
Nov 13, 2020 -

Honda of Salem responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Honda of Salem, we value our customers and we look forward to seeing you on your next visit. Sincerely, Matthew Perry, General Manager

October 22, 2020

Over great 😊 experience! 100% satisfied with Sales Department Miguel was great to work with and made the process so easy and fun .He help us with every step of the purchase, we love our new Honda. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Lara
Oct 27, 2020 -

Honda of Salem responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Matthew Perry, General Manager

October 22, 2020

It’s a true pleasure when you cross paths with someone who is so Genuine. That’s what you get with Miguel. I would highly recommend buying your car with him. Great experience. More

by Ruth. L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Lara
Oct 27, 2020 -

Honda of Salem responded

We cannot thank you enough for your wonderful review of Lithia Honda of Salem and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Matthew Perry, General Manager

October 14, 2020

An obstinate snarky little man who has been my number one problem with Honda of Salem for the last three visits. Doesn't follow directions. More

by Idiotsnvrgetit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Hellman
September 24, 2020

Was kept informed about repairs and when my car would be ready. Everything was explained to me and my questions were answered. Tech was very polite and easy to work with. More

by LAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hellman
Sep 28, 2020 -

Honda of Salem responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Joel Hazen, Service Manager

...
24
...