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Honda of Salem
Salem, OR
869 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 869 reviews
June 17, 2021
Don’t trust the mechanics, especially if your female! Told me my cabin air filter needed changing 60$. I had just changed in 2 month ago. Had less than 4000 miles on it. What else did they lie about Told me my cabin air filter needed changing 60$. I had just changed in 2 month ago. Had less than 4000 miles on it. What else did they lie about . Also suggest differential, transfer case and break fluid change. My car has 30,000 miles on it! While having a loud hissy fit on service floor the GM Matt didn’t even bother to come find out the problem even though, by his own admission, he heard my hissy fit. Guess lunch was more important than a customer. Won’t go back More
by Tuwalipe
Employees Worked With
Matt Perry, Chris Wright
May 28, 2021
Exceptional people. All of the people who were involved with my purchase, were friendly and helpful. It's been a few weeks since purchase and I'm still very satisfied with this transaction. with my purchase, were friendly and helpful. It's been a few weeks since purchase and I'm still very satisfied with this transaction. More
by vintage 48
Employees Worked With
Scott Johansen, Richard Clemente, Stanley Kucewicz
May 26, 2021
Stan was such a pleasure to work with, he found me the truck and trim I wanted, got me what I wanted to get on my trade in. I’ve bought a few brand new cars over the years and all were nice interactions w truck and trim I wanted, got me what I wanted to get on my trade in. I’ve bought a few brand new cars over the years and all were nice interactions with the salesperson and myself but Stan is exceptionally well at his job and that praise comes from someone also in sales. More
by bob.mathenia
Employees Worked With
Matt Rader, Stanley Kucewicz
May 17, 2021
Terrible service department who do not work with customers to meet their needs. I was sold an “anything under the hood warranty” for $2000 and they won’t replace my starter for $600. This place is a customers to meet their needs. I was sold an “anything under the hood warranty” for $2000 and they won’t replace my starter for $600. This place is a joke. I will be advocating for customers to look at every dealership BEFORE this one. BEWARE. More
by Sleezy503
Employees Worked With
Robert Hellman
May 17, 2021
This guy thinks he is the only person in the world who understands how a car works and will speak to you with sarcasm. DO NOT use Honda’s service department. They work hard not to work. understands how a car works and will speak to you with sarcasm. DO NOT use Honda’s service department. They work hard not to work. More
by Sleezy503
Employees Worked With
Robert Hellman
May 14, 2021
By far and away the best car purchasing experience I’ve ever had. Miguel and Mitchell were both extremely helpful throughout the process. Would highly recommend again. ever had. Miguel and Mitchell were both extremely helpful throughout the process. Would highly recommend again. More
by nicholasnussbaum
Employees Worked With
Mitchell Colvin, Miguel Lara
April 08, 2021
Returned the vehicle that we had wanted to purchase due to undisclosed mechanical defects that according to the CARFAX, the dealership knew about and hid. This is a violation of the UTPA and I've filed my to undisclosed mechanical defects that according to the CARFAX, the dealership knew about and hid. This is a violation of the UTPA and I've filed my case with the Department of Justice for consumer fraud. On top of this, they continued to lie about the nature of their history with the vehicle and ceaselessly tried to sell me service contracts for their apparently incompetent service center. I highly encourage all the other low reviewers to file their complaints to the DOJ as well. If I could issue zero stars, I would. More
by Nolan K
Employees Worked With
Mitchell Colvin, Miguel Lara, Jeremy Quintanilla
April 04, 2021
Our whole experience was excellent. The staff were friendly, we felt no pressure or pretension, and the store was comfortable and welcoming, which is important when the process of buying a vehicle typ friendly, we felt no pressure or pretension, and the store was comfortable and welcoming, which is important when the process of buying a vehicle typically takes a long time. Miguel and Mitch were especially great to deal with. More
by Thekreks
Employees Worked With
Matt Perry, Mitchell Colvin, Miguel Lara
March 31, 2021
Great experience. The most relaxed, honest and straight forward car buying experience that I have ever had. Would buy from these people again, just a really relaxing time. forward car buying experience that I have ever had. Would buy from these people again, just a really relaxing time. More
by mrjohnds
Employees Worked With
Stanley Kucewicz, Cesar Moreno
March 17, 2021
I just have to say, what an AMAZING car buying experience my husband and I just had from Honda of Salem. Really exceptional! Especially our salesman Miguel Lara. He contacted me back quickly after I filled o my husband and I just had from Honda of Salem. Really exceptional! Especially our salesman Miguel Lara. He contacted me back quickly after I filled out an online inquiry of what I was looking for, I told him what we were wanting and he called me back with exactly what we wanted at an amazing deal. He even delivered our new car to us and took my trade. The whole signing took 20 minutes. He was so friendly and helpful and we will definitely be telling everybody about our experience. Above and beyond! Thank you!!! More
by Suzanne
Employees Worked With
Miguel Lara
