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Honda of Salem

Salem, OR

4.5
869 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 869 reviews

January 23, 2022

Appreciated working with John and feeling treated fairly, not being pressured, encouraged to ask questions and take my time. More

by Scerion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Mitchell Colvin
Jan 26, 2022 -

Honda of Salem responded

Thank you for the excellent review! It is great to know that our team here at Lithia Honda of Salem was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Wright, Service Manager

January 17, 2022

Andy went above and beyond to meet our needs. Excellent communication! Scott was great as well and answered all the questions we had. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Scott Johansen
Jan 20, 2022 -

Honda of Salem responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Matthew Perry, General Manager

November 29, 2021

Overall I had a very great experience, sales associate Mo we awesome he took the time to hear all my inquiries and concerns. Mo is very detailed oriented he goes above and beyond to make sure my needs were m More

by Ddillman9010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed, Alzaher
Dec 01, 2021 -

Honda of Salem responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matthew Perry, General Manager

October 13, 2021

You go online enter your trade info from KKB on their website and you are given the price minus the trade ON THEIR WEBSITE. When you go there they claim to know nothing and offer $2000 less. Bait and swi More

by Very Dissapointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cruz Chavez 5 stars, Mitchell Colvin, Mike Peters
Oct 14, 2021 -

Honda of Salem responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Matthew Perry, General Manager

October 11, 2021

We enjoyed our buying experience at Lithia Honda of Salem with salesman, Brandon. On a busy Sunday afternoon, the experience was efficient and pleasant. More

by Cheryl Leonard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Scott Johansen
Oct 14, 2021 -

Honda of Salem responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matthew Perry, General Manager

October 10, 2021

Stan was very helpful in explaining things to me when buying a Hybrid and not pushy at all about the purchase of our new 2022 CRV. More

by SingingSusan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Kucewicz, Cesar Moreno
Oct 13, 2021 -

Honda of Salem responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Matthew Perry, General Manager

October 01, 2021

The two men I worked with Jeff and Matt were, Awesome!!!! This was my first new car purchase. They made an experience I though would be very stressful, very delightful. I will definitely refer friends and More

by Sykesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jaynes, Matt Rader
Oct 06, 2021 -

Honda of Salem responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matthew Perry, General Manager

August 01, 2021

I purchased a new 2021 Honda CR-V from Honda of Salem and was assisted by Mo Alzaher. He really was a competent sales rep. He knew everything about the Car and got me the best price. He explained how to us More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Alzaher
Aug 04, 2021 -

Honda of Salem responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Matthew Perry, General Manager

July 21, 2021

Got scammed and cheated by the guy name Robert there. Never wanted to back there . My car was missing a under cover frame. Ordered and they told me will only charge for part. They will put it on for me f More

by N.ken40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Hellman
July 04, 2021

Sales Associate John Steward was very pleasant to work with. He was very professional, friendly, and not pushy. He also knew the answers to our questions and took the time to see to our needs while purc More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steward - Five Starts
Jul 08, 2021 -

Honda of Salem responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Matthew Perry, General Manager

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