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Honda of Salem

Salem, OR

4.5
869 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 869 reviews

December 23, 2023

This is from my previous experience, not the most recent. Ashlynn was extremely aggressive and rude and insisted on a service I had no need for. My experience on 12/20/23 was with Ashley- and she was fine. More

by Lizzieb97306
Recommend Dealer
No
Employees Worked With
Ashlynn
Dec 29, 2023 -

Honda of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Perry General Manager

December 23, 2023

The Customer Service is exceptional! Both the Sales and Service Department are amazing I will recommend Honda of Salem to everyone More

by cindy_branson
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 26, 2023 -

Honda of Salem responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Perry General Manager

December 23, 2023

I am satisfied with the service and the efficiency of the technician Thanks a lot More

by ALVAREZJUAN680
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 26, 2023 -

Honda of Salem responded

Thank you for taking the time to share your thoughts on working with our team, Juan. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

December 23, 2023

Jordan is polite, helpful and wants to do all she can for the customer. It was easy and fast to get an appointment. More

by Jerryschurter
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 26, 2023 -

Honda of Salem responded

Thank you for your very kind review, Jerry. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Salem. Best Regards, Matt Perry General Manager

December 23, 2023

The service was timely and excellent. I was given options of service and it was appreciated. More

by danjarrard
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 26, 2023 -

Honda of Salem responded

Thank you for your business and this review, Dan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Perry General Manager

December 23, 2023

Very short wait for oil change and wiper blades replaced. Disappointed that there is no free car wash like it was when I bought my crv. More

by Debshome
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 26, 2023 -

Honda of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this helpful feedback! Best Regards, Matt Perry General Manager

December 10, 2023

Helped me out even if I didn’t end up getting a car at that dealership. I was looking for something different and he was able to point me in the right direction. More

by julietlarose16
Recommend Dealer
Yes
Employees Worked With
Miguel Lara
Dec 11, 2023 -

Honda of Salem responded

Thanks, Juliet, for sharing your thoughts about your experience with Honda of Salem. We appreciate your business and hope to see you again soon! Best Regards, Matt Perry General Manager

December 05, 2023

Our sales person was Justin and he was fantastic! Very patient and knowledgeable about all the vehicle features. I have been purchasing and driving Honda vehicles for 40 years and Honda of Salem Oreg More

by hottrotscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin in sales , Mitchell Colvin
Dec 05, 2023 -

Honda of Salem responded

Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

February 14, 2023

Very helpful and knowledgeable sales staff, and friendly . They returned my call promptly and gave other suggestions and options More

by Rem.susi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnathan Guevara Robles
Feb 17, 2023 -

Honda of Salem responded

Rem, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matthew Perry, General Manager

February 02, 2023

I was very pleased they kept me informed of everything that was going on with the repairs. They did all the work under warranty and I had no charge. The young man that helped me in the service department More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez
Feb 07, 2023 -

Honda of Salem responded

Peggy, thank you for sharing this great feedback with us. I feel our service department is what makes Honda of Salem special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Wright, Service Manager

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