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Honda of Salem

Salem, OR

4.5
869 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 869 reviews

January 13, 2024

Oil change was good. Asked for new wiper blades and was not able to get them. More

by Diannelyoung12
Recommend Dealer
Yes
Jan 14, 2024 -

Honda of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Diannel, and look forward to your next visit. Best Regards, Matt Perry General Manager

December 28, 2023

The man was very helpful and took care of business very quickly and efficiently The interaction was great More

by KIMMER8547
Recommend Dealer
Yes
Dec 28, 2023 -

KIMMER8547 responded

Everyone in the service area is so nice and so helpful.

Dec 30, 2023 -

Honda of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Salem. Best Regards, Matt Perry General Manager

December 27, 2023

My Vehicle oil pan was damaged by the service tech. The sales Person attempted to get me to pay for the repairs More

by tkoinzan
Recommend Dealer
No
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Dec 31, 2023 -

Honda of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Matt Perry General Manager

December 26, 2023

Very helpful. Always kept me up to date on the status of my vehicle. Was able to complete everything I needed to get done. I went in thinking I had my appt schedul More

by Susieleos
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 28, 2023 -

Honda of Salem responded

Susie, it's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Salem! Best Regards, Matt Perry General Manager

December 26, 2023

This is the best dealership ever. I am always treated courteously. I would highly recommend them to anybody looking for a good Honda dealership. More

by PHIL100
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 28, 2023 -

Honda of Salem responded

Thank you for choosing Honda of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Perry General Manager

December 25, 2023

Caring team and very helpful. Its easy to make an appointment and confirm time and date. Thank you Honda. More

by LOONEYTAZ75
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 26, 2023 -

Honda of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Perry General Manager

December 25, 2023

I've always had a good experience with the dealership Always a nice friendly greeting when I come in for service. More

by rkercheski
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 26, 2023 -

Honda of Salem responded

Thanks for sharing your thoughts about your experience with Honda of Salem. We appreciate your business and hope to see you again soon! Best Regards, Matt Perry General Manager

December 24, 2023

She makes sure I get updated of what been going on when doing my oilchange & rotation.. More

by Panuelo99
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 26, 2023 -

Honda of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Perry General Manager

December 24, 2023

I felt I was overcharged on everything It seems like mice are chewing wires on every make of lake model car now I don't know. I asked to see the old wires they took out and he couldn't jump to me. More

by Bud.polly
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Dec 24, 2023 -

Bud.polly responded

I felt I was over charged to repare A copel of wires

Dec 26, 2023 -

Honda of Salem responded

Thank you for providing this feedback. Quality customer service is always our number one priority, and we're sorry to hear that we fell short here. Thank you for bringing it to our attention, and please don't hesitate to reach out if you would like to discuss this matter in more detail. We appreciate your business here at Honda of Salem and hope to see you again. Best Regards, Matt Perry General Manager

December 24, 2023

Easy in and quick out! I called the dealership to change my oil change appointment and they were able to get me in the same day at an earlier time frame. Worked great. More

by Cindygreen357
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Dec 26, 2023 -

Honda of Salem responded

Cindy, thank you for choosing Honda of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Perry General Manager

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