Honda of Salem

Purchase a 2016 Honda, had mechanical problems driving home, return 2 days later, Purchase a 2024 honda. Would only give me trade in value. Ended up losing 1600.00 home, return 2 days later, Purchase a 2024 honda. Would only give me trade in value. Ended up losing 1600.00 More

Courteous, helpful, friendly. Why, it was my first visit with Andy so if what I said wasn't sufficient I will have to wait until the next visit. It's almost 9:00 p.m. I'm watching Why, it was my first visit with Andy so if what I said wasn't sufficient I will have to wait until the next visit. It's almost 9:00 p.m. I'm watching a movie so you be courteous. More

I like how well the communication was through the app Good Experience In The Waiting Room In The check out was fast Good Experience In The Waiting Room In The check out was fast More

Appointments on time and people courteous and helpful. Very friendly and knowledgeable. We love Honda! Very friendly and knowledgeable. We love Honda! More

The dealership has a big issue with their phones, it is extremely difficult to reach the Service Department to schedule repairs. If the customer needs anything done other than regular oil change, they need extremely difficult to reach the Service Department to schedule repairs. If the customer needs anything done other than regular oil change, they need to talk to the service department and that is extremely difficult because they don't answer their phones! The service technician was great! He listened and was very helpful and did excellent work! Please FIX THE PHONES! More

Strong customer service. Jordan was excellent She have information I needed when I asked. She cares for her customers Jordan was excellent She have information I needed when I asked. She cares for her customers More

Quick responsiveness, pleasant and efficient. Great communication about service needs. Best service visit to date. Great communication about service needs. Best service visit to date. More

Ashley is always there to help me when I drop my vehicle off. She's seriously the best! Answers all my questions, quick to respond. off. She's seriously the best! Answers all my questions, quick to respond. More

Jordan helped check me in and explained the process and informed me about how long it would be. My truck was done in less time than anticipated. Jordan was very nice and cheerful. informed me about how long it would be. My truck was done in less time than anticipated. Jordan was very nice and cheerful. More

Seamless It was an easy transaction and very quick. Would recommend to others The end Would recommend to others The end More