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Honda of Salem

Salem, OR

4.5
869 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 869 reviews

January 14, 2024

It was great and everyone was kind and had great knowledge They answered every question I had asked More

by danielavgi
Recommend Dealer
Yes
Employees Worked With
Stanley Kucewicz, Stanley Kucewicz
Jan 15, 2024 -

Honda of Salem responded

Thank you, Daniel, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Perry General Manager

January 14, 2024

Was well received and showed a lot of hospitality. Waiting area was nice and comfortable. More

by agonzalezcantor018
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Jan 15, 2024 -

Honda of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Perry General Manager

January 14, 2024

Perfect. Attentive and explained options without being pushy and made sure I was okay with everything even after. More

by Ruth
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 15, 2024 -

Honda of Salem responded

Thank you so much, Ruth, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Perry General Manager

January 14, 2024

They were knowledgeable, great customer service, clean organized building. She was courteous smart and efficient More

by Ortiz_david10
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 15, 2024 -

Honda of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Salem! Best Regards, Matt Perry General Manager

January 13, 2024

They are accommodating and excellent in every possible way. I have never had any issue with Honda Of Salem. A first class outfit. More

by PHIL100
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 14, 2024 -

Honda of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Perry General Manager

January 13, 2024

Professional and honest. Regularly checked in about the process and ensured I knew the timeline to be completed. More

by Trajaniv
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Jan 14, 2024 -

Honda of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Perry General Manager

January 13, 2024

Out for the sale, crappy job afterwards. At this time I am waiting on a reply from Scott More

by SLAMMER5150
Recommend Dealer
No
Employees Worked With
Chris Wright, Chris Wright
Jan 17, 2024 -

Honda of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Matt Perry General Manager

Jan 17, 2024 -

SLAMMER5150 responded

I have already talked to someone maybe it was you. From my experience, I will not recommend your dealership or doing business with you. First off the sales rep promised me a service for something and told me you guys would contact me and that never happened I had to contact you. Secondly, I contacted Scott. He’s very slow to respond and doesn’t seem to respond unless I message him again with an email.. check your emails and you will see. The first sales rep that helped me was rude to me in how he responded when I was just trying to work a deal. Not the sales rep that I bought the car with but the first sales rep I dealt with I don’t recall his name. Just seems like you guys are out for the sale and screw you afterwards. Because I used your dealership I expect to get information and a response in a timely manner and that doesn’t seem to happen with your company.

January 13, 2024

Had a scheduled appointment and got in very quickly and had the dealership check out something for me since a car backed into me in a parking lot and they tied up the piece that was hanging without questio More

by Julieaydelott
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 14, 2024 -

Honda of Salem responded

Thank you, Julie, for choosing Honda of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Perry General Manager

January 13, 2024

She handled everything as a true ideal Customer Service Representative. She deserves a raise. Excellent! More

by Dmjberkey
Recommend Dealer
Yes
Employees Worked With
Jordon
Jan 14, 2024 -

Honda of Salem responded

Thanks for sharing your thoughts about your experience with Honda of Salem. We appreciate your business and hope to see you again soon! Best Regards, Matt Perry General Manager

January 13, 2024

Best They treat me good really good place to do business And I will definitely recommend it More

by wilver500
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Jan 14, 2024 -

Honda of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Perry General Manager

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