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Honda of Salem

Salem, OR

4.5
869 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 869 reviews

January 14, 2024

They attended the same day Done Fast, friendly and clear about what my car needs More

by bennyrebeles
Recommend Dealer
Yes
Employees Worked With
Regular service
Jan 15, 2024 -

Honda of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Perry General Manager

January 14, 2024

Service was suppose to take one hour and I was there for 2. Keys was on desk for check out and person helped walk in and let me wait. More

by CONNIEHUBER
Recommend Dealer
No
Employees Worked With
I don't
Jan 18, 2024 -

Honda of Salem responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Matt Perry General Manager

January 14, 2024

The service professional, and efficient. We have purchased our last 2 cars there, we are satisfied with the dealership. More

by sheldon.denice
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 15, 2024 -

Honda of Salem responded

We are very happy to have provided you with such positive experiences! We sincerely value your business and look forward to your next visit. Best Regards, Matt Perry General Manager

January 14, 2024

Showed them what I wanted and we test drove it and we talked about it and he got me approved within a hour More

by Desireeannhoward91
Recommend Dealer
Yes
Employees Worked With
Phill
Jan 15, 2024 -

Honda of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Best Regards, Matt Perry General Manager

January 14, 2024

WiFi and coffee. What more can you ask? Andy is a tribute to your dealership. He deserves a raise! More

by DUILIO.BERTOLINI
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 15, 2024 -

Honda of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andy met your expectations. Thank you for choosing Honda of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Perry General Manager

January 14, 2024

Friendly staff. Didn't have to wait long. Appreciate the charging stations. Would recommend to friends. More

by 1.sharlene
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 15, 2024 -

Honda of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Salem. Best Regards, Matt Perry General Manager

January 14, 2024

Just there for service appt. Everyone was timely and polite. Clean dealership. Thank you for your help. More

by merla54
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 15, 2024 -

Honda of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Perry General Manager

January 14, 2024

This was a great experience. I was concerned with my having a check engine light on and I was able to not only get my car in the same day I asked but I got my car back the very n More

by jackkmartin2
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 15, 2024 -

Honda of Salem responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Perry General Manager

January 14, 2024

Courteous, helpful, honest, timely Well let me see now, I think was treated with respect. More

by GotNewTruck2018
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 15, 2024 -

Honda of Salem responded

Thanks for sharing your thoughts about your experience with Honda of Salem. We appreciate your business and hope to see you again soon! Best Regards, Matt Perry General Manager

January 14, 2024

I showed up for my recall appointment and I left the vehicle there. They sent me home and said they would text me when my vehicle was repaired. But then when I arrived home the service adviser named Ash More

by RAPIDFIRES54
Recommend Dealer
No
Jan 18, 2024 -

Honda of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Matt Perry General Manager

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