Honda of Salem
Salem, OR
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This was a great experience. I was concerned with my having a check engine light on and I was able to not only get my car in the same day I asked but I got my car back the very n I was concerned with my having a check engine light on and I was able to not only get my car in the same day I asked but I got my car back the very next day good as new. Very professional and kind. More
I showed up for my recall appointment and I left the vehicle there. They sent me home and said they would text me when my vehicle was repaired. But then when I arrived home the service adviser named Ash vehicle there. They sent me home and said they would text me when my vehicle was repaired. But then when I arrived home the service adviser named Ashley sent a text to me saying the part they needed to repair the recall was not in store and they would need to order it and that they would need to reschedule the appointment when they received the part. They wasted my time! They should have checked to make sure that the part was in stock before they had me drop my vehicle off in the morning. I had to escalate the issue to the manager. More