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Honda of Salem

Salem, OR

4.5
869 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 869 reviews

January 14, 2024

Nice place to wait, not crowded. Good service. Friendly service writers, lobby was clean and had good refreshments. More

by r.alonzo.emag
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Jan 15, 2024 -

Honda of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Salem! Best Regards, Matt Perry General Manager

January 14, 2024

The experience while there was just okay. I got the text about using text to communicate. I sent a text asking for an update and never heard back. She said she'd call me either the next day o More

by lauraowens08
Recommend Dealer
No
Employees Worked With
Jordan
Jan 18, 2024 -

Honda of Salem responded

Laura, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Perry General Manager

January 14, 2024

Easy to work with. Great experience. Honda of Salem is the best dealership to work with for service. More

by jesse.halgren1
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 15, 2024 -

Honda of Salem responded

Jesse, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

January 14, 2024

Very personable and work was completed in a timely manner The only thing is they did not put back the cover under my passenger side under the dash - it was not reset from them probably looking or replacing t More

by Lkyldy700
Recommend Dealer
Yes
Jan 15, 2024 -

Honda of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Salem. Best Regards, Matt Perry General Manager

January 14, 2024

Excellent - easy to work with, efficient and kept me up to date. Great experience More

by JATREES15
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 15, 2024 -

Honda of Salem responded

Thank you for choosing Honda of Salem. Your feedback and rating mean a lot to us. We're glad Jordan was able to help, and we hope to see you again! Best Regards, Matt Perry General Manager

January 14, 2024

It was everything I wanted and expected. Andy was great and did great follow up. More

by rosecomets
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 15, 2024 -

Honda of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andy met your expectations. Thank you again for choosing Honda of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Perry General Manager

January 14, 2024

Lube, Oil, Filter, Cabin Filter Change, Tire Rotation and Differential Service Service work was completed quickly and professionally More

by elmer.doll
Recommend Dealer
Yes
Employees Worked With
Jordan Edinger
Jan 14, 2024 -

elmer.doll responded

Jordan Edinger is very professional in her job. She greeted me a smile and we discussed what work I would like to have performed. There was additional service work that needed to be performed the technician noticed and she informed me what needed to be done before performing the repairs. I would definitely recommend Jordan to anyone looking for service repair Thank You, Jordan

Jan 15, 2024 -

Honda of Salem responded

Thanks for sharing about your service experience with Honda of Salem. Jordan and our team appreciate your business and hope to see you again soon! Best Regards, Matt Perry General Manager

January 14, 2024

Andy was awesome! He got my first appointment with Honda of Salem all set up. He was fantastic and he kept me updated on the progress. More

by mikeallen0329
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 15, 2024 -

Honda of Salem responded

Mike, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andy met your expectations. Thank you again for choosing Honda of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Perry General Manager

January 14, 2024

Very professional, fairly quick service. Services explained and understood The waiting area and restrooms were very clean. More

by Betsy_no_miko
Recommend Dealer
Yes
Employees Worked With
Andy and he was excellent
Jan 15, 2024 -

Honda of Salem responded

Betsy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Matt Perry General Manager

January 14, 2024

Ashley's communication was great and the service was done quickly. No complaints. It was great... More

by Jeanninecater
Recommend Dealer
Yes
Employees Worked With
Ashley Stover
Jan 15, 2024 -

Honda of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Salem. Best Regards, Matt Perry General Manager

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