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Honda of Salem

Salem, OR

4.5
869 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 869 reviews

January 16, 2024

Overall good, was hard to find entrance though and they had the doors locked so when my Lyft came I couldn't get out and had to go find someone to unlock the doors so I could leave More

by BRANDONRERICKSON
Recommend Dealer
Yes
Jan 16, 2024 -

Honda of Salem responded

Thank you so much, Brandon, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Perry General Manager

January 16, 2024

I waited and the car was done in a little over an hour Ok fine More

by EGNERKATHLEEN
Recommend Dealer
Yes
Jan 16, 2024 -

Honda of Salem responded

Kathleen, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Perry General Manager

January 16, 2024

Justin was amazing to work with. Felt very comfortable and not rushed or pushed into things. He was very helpful and really knew what he was talking about. More

by warrendubg
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 16, 2024 -

Honda of Salem responded

It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves with the vehicle they want. Thank you for choosing Honda of Salem! Best Regards, Matt Perry General Manager

January 16, 2024

She was friendly and helpful. It took a long time, however. Everything was pretty good. More

by thisismelissaanne
Recommend Dealer
Yes
Jan 16, 2024 -

Honda of Salem responded

Thank you so much, Melissaanne, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Perry General Manager

January 16, 2024

Very good Was very good , And the people there is very nice , thanks Honda team More

by raulgasca
Recommend Dealer
Yes
Jan 16, 2024 -

Honda of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Perry General Manager

January 16, 2024

I just did! We have purchased 3-4 new Hondas from you. That process was ok. Sometimes, the Service Advisors can use better customer service and human relations s More

by JKECKLAND
Recommend Dealer
No
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Jan 20, 2024 -

Honda of Salem responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Matt Perry General Manager

January 15, 2024

Very professional and very knowledgeable Always kept updated on the status of my vehicle Have always excellent service!! More

by orgolfer
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Jan 15, 2024 -

Honda of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Perry General Manager

January 15, 2024

I came in to have my car serviced and Jordan is the one that helped me. She was very friendly, answered any questions that I had, and she gave me top notch service. More

by tinauribe49
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 15, 2024 -

Honda of Salem responded

Thanks for sharing about your experience with Jordan here at Honda of Salem. We appreciate your business and hope to see you again soon! Best Regards, Matt Perry General Manager

January 15, 2024

Quick, easy and helpful Jordan arranged transportation for me while my car was being worked on and sent updates throughout the day. More

by Mystee183
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 15, 2024 -

Honda of Salem responded

Thank you for taking the time to share your thoughts on working with Jordan and our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

January 15, 2024

Good relationship due to great customer service and value. Never had a poor experience with Honda of Salem. More

by FTSMILES
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 15, 2024 -

Honda of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Salem. Best Regards, Matt Perry General Manager

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