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Honda of Princeton

Princeton, NJ

3.8
1,041 Reviews

987 State Road

Princeton, NJ

08540

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1,041 Reviews of Honda of Princeton

October 15, 2018

Excellent car buying experience and follow up! Julie and Uma went above and beyond in helping us pick the perfect car for our needs. Even six months on, we're met with a warm smile every time we st More

by yacizuzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uma Ramamoorthy, Julie Davis
Oct 15, 2018 -

Honda of Princeton responded

We are pleased to hear you had a positive experience with us! Customer service is our number on priority and we are glad our staff could be accommodating to you. Please feel free to reach out in the future regarding any questions, comments or concerns.

October 09, 2018

Great Experience When walking into the dealership I was greeted by several employees who were very polite. Working with Christopher Wells was a pleasure. I am not ver More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wells
Oct 09, 2018 -

Honda of Princeton responded

We are happy to hear that you had a positive experience with us! Customer service is our number one priority and we are pleased to know that Christopher was able to accommodate you. Please feel free to reach out in the future regarding any future questions, comments or concerns.

September 30, 2018

Horrible experience... I walked into the dealership and I was greeted by Matt Dambach. At first he seemed respectful but not for long. He began to be very disrespectful and More

by Respect95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Dambach, JOSHUA WIGGINS
Oct 10, 2018 -

Honda of Princeton responded

We are dismayed to hear about this experience. We absolutely do care about your experience here and our general sales manager would like to hear about it. Please give us a call at 609-423-2633 so that we may resolve this for you.

September 20, 2018

Best stress free experience ever Extremely helpful, answered all questions, car knowledge was great. Uma, Julie and Frank were the difference between an ok and the best car buying ex More

by Tejdesai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Davis, Frank DiGioia
Sep 24, 2018 -

Honda of Princeton responded

Thank you for sharing your positive experience with us! It is a pleasure to know that our team was able to provide you with such a great car buying experience! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

September 08, 2018

new car purchase their e-price looks great but so misleading. Tack on destination charges, fee for this and fee for that and the final sales price doesn't look as att More

by chweey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales guy was David and finance guy was Carlos
Sep 27, 2018 -

Honda of Princeton responded

We are sorry that you felt mislead by our initial internet quote that you received before arriving at the dealership. You are correct in stating that in that quote we do only include the cost of the vehicle that the dealership is charging, and do not include the fees that the manufacturer, federal, state, and local governments charge, and in addition to that we also do not include any potentially installed options, so that you may compare apples to apples in your shopping process. For your transparency we include all of these items at the bottom of the internet quote, in addition to having the salesperson disclose it upon your arrival, and including these items on the purchase order which you initial before going to the business office, and the contract once you are in the business office. Our pricing at Honda of Princeton is ALWAYS market competitive and we will NEVER lose a deal to a competitor (which have the same charges and fees) We will review our process again to make sure it is as transparent as possible. Thank you for your feedback.

August 20, 2018

Not hungry for business I don't think they are serious about earning a business. I walked away after 15 minutes because they were incapable of making a deal. More

by Elite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOSHUA WIGGINS
Aug 23, 2018 -

Honda of Princeton responded

We're sorry to hear about this, as we do strive to provide our customers with a five-star experience. In efforts to regain your trust in our services, please give us a call at (609) 423-2650. We hope to hear from you.

June 28, 2018

The only place I shop for cars There is no other Honda dealer with the atmosphere they have created. Friendly, knowledgeable, caring, fair. I have purchased/leased 10+ vehicles for More

by Michael F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uma Ramamoorthy, Gary Kafitin, Joe Bruno
Jun 28, 2018 -

Honda of Princeton responded

Thank you for providing us with this positive feedback! It is a pleasure to hear that you have been in business with us for 10 vehicle purchases/leases! We're happy to know that our team has been able to provide you with great assistance throughout the process. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

June 17, 2018

Excellent Dealership Sam Beshay, senior sales representative and, Christopher Wells, Business Director, as well as Joe Bruno, Manager, ere outstanding professionals. I lef More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylynn Diaz, Joe Bruno, Christopher Wells
Jun 18, 2018 -

Honda of Princeton responded

Thank you for providing us with this thoughtful review. We are so happy to hear how well your experience went while working with our staff and that you had such a successful trip. We hope you're enjoying your ride! if you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

June 09, 2018

New Honda CR-V Uma and Sam were very helpful in getting me on board with the best selling SUV in America. I am very happy with my new vehicle and grateful for excel More

by jahuang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essam Beshay, Uma Ramamoorthy, Mark Whitney
Jun 11, 2018 -

Honda of Princeton responded

Thank you for taking the time to leave this positive feedback! We're so happy to hear that our team was able to provide you with great assistance throughout the process of finding you the right vehicle. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

April 27, 2018

New lease agreement I signed my fourth lease agreement for a CR V yesterday. I worked with Gary Kafitin on each of these transactions. Over this nine year period he has b More

by CR V driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo in finance, Gary Kafitin
Apr 27, 2018 -

Honda of Princeton responded

Thank you for taking the time to leave this thoughtful review! We're so happy to hear that your past experiences have been so pleasant thanks to Gary. It is a pleasure to know that you have been a loyal customer of Gary's for four leases now. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

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