Honda of Princeton

Sam was a great Salesman. He listened to what I wanted in the car and delivered. Mo in Finance worked with me and was able to provide me with a great deal. I spent roughly 1 hour at the dealership. They were the car and delivered. Mo in Finance worked with me and was able to provide me with a great deal. I spent roughly 1 hour at the dealership. They were friendly and efficient. I would definitely recommend this dealership location to family and friends. More

Bought my 2nd car from Salesman Nick Donnoli of Princeton Honda. Recommend him to buy a new car .. Gets right down to business. I got a great deal Honda. Recommend him to buy a new car .. Gets right down to business. I got a great deal More

Wonderful customer service by Chevelle Thompson..experience was great, I would definitely recommend to anyone wanting to buy a new car...product knowledge and friendliness was good. Thompson..experience was great, I would definitely recommend to anyone wanting to buy a new car...product knowledge and friendliness was good. More

Horrible experience and an unwelcoming staff I went there to surrender my lease. Unfortunately, the whole facility did not even have a screw driver to remove the license plates. Also, instead of I went there to surrender my lease. Unfortunately, the whole facility did not even have a screw driver to remove the license plates. Also, instead of helping me out, they wooed me away to figure it on my own. The service guy even refused to give me any proof of surrender. When I called in for an update on the process, the manager not only failed to help but also defended the poor service its facility provides. The manager said the only way to find out whether my car has been inspected, and my account has been closed is to keep calling them everyday. More

Never disappoints I've been getting my Civic serviced @HoP for several years since moving to NJ, and the service has been top notch. With the regular recommended mainte I've been getting my Civic serviced @HoP for several years since moving to NJ, and the service has been top notch. With the regular recommended maintenance, my Civic has never given me any problem on the road. So when it came to buying a new car, I decided I would give HoP the benefit of the doubt instead of shopping around -- my time is valuable. Their team didn't disappoint. I specced out a CRV Touring on the Honda Website, then got an online quote for a comparable car from HoP -- price was very good. Spoke with Frank to confirm the VIN was in stock, then booked an appointment for the weekend, where Uma and Mark took care of everything. They honored the price on the quote, and the paperwork fees were all in line with what I had researched prior to arriving for my appointment. I drove away with the new CRV (owing less than KBB Fair Market value to boot)-- it's been a month now and I could not be happier. I even got my plates before the temporary registration expired, despite all of the crisis going on at the DMV due to COVID I will continue coming to HoP for all my automotive needs in the future until they give me a reason not to give them my business. You guys have earned it, keep doing you. More

Online purchase attempt. Deception, gaslighting, pressure, and just plain BS is what I got when I tried to purchase a car from these dirtbags. The online salesman was nice and answered all my questi pressure, and just plain BS is what I got when I tried to purchase a car from these dirtbags. The online salesman was nice and answered all my questions but in the end your typical car salesman BS is what I got. First they tell me they list cars used that are actually new just to get more attention. Then he tells me the price doesn't include destination then he misquotes the dest. fee. Then when I ask why his retail price is higher than MSRP, he doesn't answer the question just tells me it's obviously lower. The GM reached out and asked if I had any questions, that he could answer on the spot. I responded with some questions, he didn't respond. After applying for credit I asked for my rates, they said they need you in the store for that - complete BS. I asked for a trade in estimates, they again said they don't do that over phone/email - again, complete BS. Then they changed their minds! I am guessing due to other interest, they gave me an estimate wayyyy below value just to get rid of me because I had a hold on the car. Previous to that, they actually tried to use the hold as pressure to get me in to the store by a certain day or they would take it off - a day I already said I'd be there. The salesman more than once said I said things that I never did to gaslight me and pressure me. I understand it's an adjustment for them during these times and it's new to them but it's still a reflection of how they handle their customers. I would advise not doing business with them. You mean nothing as a customer. I ended up paying more for the same car elsewhere just to not deal with them and that was before the insulting offer on my trade. More