Honda of Princeton

A very positive experience Dan Velentin let me lead the sales process by being comfortably responsive to my questions, while also pointing out the strengths of of his product wi Dan Velentin let me lead the sales process by being comfortably responsive to my questions, while also pointing out the strengths of of his product without criticizing other products. Very transparent. More

Great dealership, stands behind products I purchased a 2016 Honda Civic EX-L from Honda of Princeton last Friday (3/18/16) but soon realized that the rear left tire's camber was noticeably of I purchased a 2016 Honda Civic EX-L from Honda of Princeton last Friday (3/18/16) but soon realized that the rear left tire's camber was noticeably off. I took the car back to the dealer and it stayed in the shop for a few days while they contacted Honda Engineering and made sure they fixed the car properly. There is no rear adjustable camber on the Civic so they made sure they were thorough. Strangely, the fix was to switch the upper arms and it miraculously went into spec and that fix was the foreman, Mark's idea lol A few days later (on 3/24/16), I finally spoke to the GM, Peter and not only was he wonderful but he put me in a BRAND NEW CAR. I have to say that I am impressed. Not only did the dealership put the brand new vehicle right on an adjustment rack to make sure nothing was wrong with the alignment/camber, they thoroughly checked the vehicle, performed all of the updates, installed LuxCare and gave me free mudflaps lol. The foreman, Mark, and Service Advisor, Dave, came out to me PERSONALLY and told me that they were seeing to it that the car was taken care of properly and thanked me for understanding and for my patience. The sales manager John and salesman Mike were equally great. Plus! Other members of the service team even thanked me as well. Expressing that they knew the story and that Honda is extremely concerned that there was an issue with a brand new Civic and that they were looking into it. The department also said they would start reading the internet more often to stay ahead of the game and asked me for links to forums haha I am honestly impressed with the service there, and how the dealer stood behind their product and did the right thing. It was not the dealer's fault but the factory that my vehicle had the rear camber out but they took responsibility. Bottom line: I would absolutely shop there again, their service is excellent and it's a stand-up dealership. - Alexandra Lipari More

Excellent Service My husband and I purchased a 2016 Honda Pilot EX-L this week and were very pleased with our experience at Honda of Princeton. We had looked into sever My husband and I purchased a 2016 Honda Pilot EX-L this week and were very pleased with our experience at Honda of Princeton. We had looked into several different SUVs and knew what we liked, so when our 2003 Ford Focus died last weekend I went with my dad to check out the Pilot. I was prepared to sign and drive on Tuesday when we arrived but didn't actually believe that I would! Rich was a joy to work with, answering all of our questions and reviewing everything the Pilot has to offer. I appreciate that our negotiationing was quick and painless, and was very thankful to be addressed and spoken to as an individual, rather than ignored or talked down to due to being a woman like other dealers have done in the past. Raza was also very good explaining all additional insurance add-ons without making me feel pressured into buying. My husband is already talking about going back when he's ready for a new car, and we will definitely recommend this dealership in the future! More

Best experience. Michael gave me great ideas while looking for my new car. He is very helpful and always find the right fit for you. I found the right fit for what I w Michael gave me great ideas while looking for my new car. He is very helpful and always find the right fit for you. I found the right fit for what I was looking for all because of Michael. He has also helped my mom and grandmother find great cars that they still love today. I recommend the Honda of Princeton for anyone looking for a perfect fit to what they like. More

New Car Leasing Experience The very difficult task of finding a new car that fit our budget and style we were looking for was made easy by the General Manager John, Brian Watkin The very difficult task of finding a new car that fit our budget and style we were looking for was made easy by the General Manager John, Brian Watkinson Sales Consultant & Raza Rind, Business Manager. HONDA of Princeton delivers outstanding customer service More

excellent in all respects The highly experienced and successful sales representative was as always excellent in his ability to understand and respond to our needs and financial The highly experienced and successful sales representative was as always excellent in his ability to understand and respond to our needs and financial concerns, pleasant and courteous at all times, and professional in all his communications and actions. We are long time/multi car customers who return to Honda of Princeton because of our confidence in him and our extremely satisfying experience with Honda vehicles. He also helped us deal with all aspects of our transaction expeditiously and thoroughly. More

Buying a car can be fun for the whole family It was a great experience all around and I got exactly what I was looking for. Miguel was terrific to me and my 3 kids who had a great experience endu It was a great experience all around and I got exactly what I was looking for. Miguel was terrific to me and my 3 kids who had a great experience enduring the process of buying a car. I found exactly what I was looking for in car, price, warranty/maintenance coverage and trade-in. More

Wonderful experince Had an amazing experience and Miguel was very helpful. He made sure that I was well informed about everything I needed to know about the car. I would Had an amazing experience and Miguel was very helpful. He made sure that I was well informed about everything I needed to know about the car. I would suggest Honda of Princeton to anyone who is planning to buy a Honda. More

not recommended this dealer is not charging much fees, but they make sure to let you sign as much of service contract as they can do, so so if buying car worth $15k this dealer is not charging much fees, but they make sure to let you sign as much of service contract as they can do, so so if buying car worth $15k , they want you to pay $20k instead or more with all these contracts , i found out later that most of the profit coming from this part of selling , so be aware of that before signing anything , i canceled some of these second day but it has 3 weeks now never recieved refund back. try to call and email, and good luck with that. the sales person refused to discount a penny and the whole thing happen with accounting. general manger and owner dom't care once money reached their safe door, even after i met in person in the dealership i wouldn't recommend it to anybody. More

DO NOT HESITATE! GO TO JULIE DAVIS! If you want to purchase a Honda vehicle, do not hesitate! Go to Julie Davis. I guarantee you that you will get the best experience possible. I hate pu If you want to purchase a Honda vehicle, do not hesitate! Go to Julie Davis. I guarantee you that you will get the best experience possible. I hate pushy sales and sales that want to play games. There was no such problem with Julie. She respected the space that I demanded. She quickly reserved the car we wanted. The next day, paperwork was ready before we showed up! On 3/3/2016, we purchased a 2016 Civic Touring for my niece. It's a beautiful car. We compared it with many competitors, even other classes such as a RAV4. We decided on the great value that the Civic provides. It has the power we want with everything fully loaded. Out of all the Honda dealerships near our area, we decided on Princeton Honda and Julie because of her friendliness. When we first visited her dealership, it was freezing cold outside. She spent every moment with us on the lot to compare the features of different models and trims. We left that day with no promises to her. A month went by while we visited other makes. During this time, Julie respected my "one call" policy. She made only one follow up call and gave me my space rest of the time. Because of how she presented herself and her dealership and how she respected my wishes, when we decided on the Civic, we took the deal that was made available online to her. Negotiation was NO HASSLE. They instantly matched the price. Despite my "take it or leave it" approach, Julie remained grateful of my business. She was very prepared, but of course, we had a ton of questions. She answered all of them patiently and thoroughly. She took a great deal of time educating my niece on all the new and exciting features and functionality of this newly designed car. Knowing how to use the safety feature is just as important as having them, and Julie made sure we understand fully what we purchased and how to activate them. After chitchatting on the side for a short while, I realized that Julie is genuine and professional. I don't want to go to detail about her personal background, but I want to say that there is only one reason why she treated us with respect and patience. It is not so she can hold on to her job. A respectful, polite and patient person is who she is. She is the total opposite of the age old portrayal of car sales person. An average car buyer will probably purchase a vehicle every 3-7 years. So why would you not want to make sure that you have the most pleasant experience when it is your time to purchase a car? I wish Julie will sell more than just Honda, but if my next car is Honda again, there is no doubt in my mind that I will go to her. It's that easy of a decision. Thank you Julie and thank you Princeton Honda. More