Honda of Princeton

Very Satisfied with Mike Diaz and Honda of Princeton This was my first Honda purchase, and I am very satisfied with the entire experience. In the past, I've found most car purchase experiences to be more This was my first Honda purchase, and I am very satisfied with the entire experience. In the past, I've found most car purchase experiences to be more than a little unpleasant. Not this time! I had a good idea of what vehicle I was looking for, and as soon as I met Mike Diaz, he did a thorough search to find all of the on-site vehicles that met my requirements. After driving four vehicles, Mike clearly explained the differences between the four of them and helped me narrow down the choices. He was very knowledgeable and responsive to all of my questions/concerns. Mike was quick to return phone calls and reply to text messages, and he was very helpful all-around. He encouraged me to take the chosen vehicle to my service station for an inspection, prior to purchase. Mike genuinely wanted to make sure that I purchased a vehicle that was right for me and that I would be very happy to own. Everyone I met there was very pleasant, and I would highly recommend Mike Diaz and Honda of Princeton to others. Thanks, Mike! More

Easy, fast and cheap I bought my 2012 honda there a few days ago from Mike Diaz. I can safely tell you it was my best car shopping experience thus far. I was shown exactly I bought my 2012 honda there a few days ago from Mike Diaz. I can safely tell you it was my best car shopping experience thus far. I was shown exactly what i wanted inside my price range. No dealer bull, he never tried to upsell me on something i couldnt afford, everything. that he said he did, and i was thoroughly explained every minor detail. With all that said it was a very pleasant experience shopping for a car there, recommend to everyone. thanks More

Smooth buying experience Was referred to the dealer while was helping out my buddy to find a car. So I have the full right to leave a review as I was a participant in the deal Was referred to the dealer while was helping out my buddy to find a car. So I have the full right to leave a review as I was a participant in the deal from the very beginning. We had a tough task to look for a car under $15K and by saying $15K I mean that this was the leave-the-lot price, with all the dealer, DMV etc. fees included. And this was the only dealer out of 15 or more we visited that had reasonable, close to real life fees and clear selling policy. Mike, our sales guy, was accommodating, very straightforward and overall great to deal with. So it took us less than 3 hours to come in, sign the papers and drive off the lot. More

Extremely unsatisfied with the sales manager I stepped in to buy a Honda CRV. The price was discussed and agreed. I could not buy the car on that day. I called again the next day and asked if I c I stepped in to buy a Honda CRV. The price was discussed and agreed. I could not buy the car on that day. I called again the next day and asked if I can get the car for the same price. He said the prices have been increased and gave a new price. They followed up with me few times and persuaded me to check if I am interested. Finally we both got agreed to the new increased price that they offered me. However when I went to buy the car, the sales manager added 2 more fees (dealer's package/upgrade) on top of the agreed upon price. He mentioned that since I did not buy the car on that day, I have to pay some additional fee even though I did not require those features. .I said it is not fair to offer something and then back out or add hidden charges. I spoke with his supervisor but looks like they support each other and do not hear to the genuine complaints and issues of the customers. I felt this is not a place for fair business. I asked the supervisor to take appropriate actions. But he was seeming to be reluctant and was advocating his employee. After I emphasized on the fact that he should look into the mater, he said he will advise his employee. I do not think he was willing to listen what my concerns were and not sure what actions he will take. What is the point of having a management hierarchy where you cannot win customer trust !! More

Bad Customer Service which they consider brinkmanship The first guy i talked to was amazing but When I asked the sales manager if he would beat the price of a competitor He rudely said "why should I?" Wel The first guy i talked to was amazing but When I asked the sales manager if he would beat the price of a competitor He rudely said "why should I?" Well heres why. LOSS OF BUSINESS AND A BAD REVIEW Honda of Hamilton is where i ended up buying my car from. Those people are leagues above these guys More

Greatest Experience I've ever had shopping for a Truck I just purchased a 2013 Honda Ridgeline and although I have had some nightmare experiences in the past dealing with car dealerships, this was quite th I just purchased a 2013 Honda Ridgeline and although I have had some nightmare experiences in the past dealing with car dealerships, this was quite the opposite. From the minute I walked in and met Mike Diaz, I knew that I was going to make a purchase. Mike far exceeded my expectations. In the past I have dealt with some very overly aggressive, pushy and arrogant sales people but Mike was just the opposite. He was very friendly, very professional, very knowledgable and addressed every question and concern I had with great satisfaction. He worked with me every step of the process and even personally called me to talk after leaving the dealership as I gathered my information to decide if I wanted to make the purchase. You just don't find that kind of devotion and commitment to customers anymore. (at least in my opinion after dealing with other sales people). I would HIGHLY recommend Mike's service to anyone looking to purchase a Honda!! Thank you Mike for making my experience a truly memorable one. I could not be more thrilled with my purchase. More

Great Experience! We are now a 2 Honda Civic family, both purchased through Honda of Princeton, and are very happy with our experience. We worked with Mike Diaz for thi We are now a 2 Honda Civic family, both purchased through Honda of Princeton, and are very happy with our experience. We worked with Mike Diaz for this purchase, and he bent over backwards to try to get us in and out in time for our afternoon appointment. We love Honda, and as long as we are in the area, we will continue to use Honda of Princeton for both our purchase and service needs. More

Excellent Experience at Honda of Princeton Miguel Rodas helped us buy a "new" used certified car. He was very cooperative and helpful. Miguel was patient and never put any pressure on us to mak Miguel Rodas helped us buy a "new" used certified car. He was very cooperative and helpful. Miguel was patient and never put any pressure on us to make a quick decision. We got a fair price and left the dealership very happy. I would come back here again and even refer this dealership to my friends who are looking to buy a car. More

Happy with our Honda We shopped around and bought a Pilot from Mike. Great experience overall - fair price and very happy with the car. We would do business here again. We shopped around and bought a Pilot from Mike. Great experience overall - fair price and very happy with the car. We would do business here again. More

Outstending service and attitude towards the buyer Buying a new vehicle turned to be an enjoyable process and a fun. Bartek is a great salesperson! Great attitude, no push, open for any question, no ru Buying a new vehicle turned to be an enjoyable process and a fun. Bartek is a great salesperson! Great attitude, no push, open for any question, no rush. Great detailed explanation of all features of the car. Great experience! Highly recommend to others ask for Bartek to be a salesperson representative. Very professional, great personality. Excellent service! More