Honda of Princeton

Extremely Slow Service Arrived at 6:45 am for a 7am appointment (booked online) for an oil change. I was the 5th car in the service bay and by 7:10 I was seated in the loung Arrived at 6:45 am for a 7am appointment (booked online) for an oil change. I was the 5th car in the service bay and by 7:10 I was seated in the lounge. Service writer was polite and cordial. At 8:45 he said the oil change was done and that I had a nail in my tire which they could patch for $40. Even tho the price was more expensive than BMW and most other places charge I told them to go ahead. He said it would take approximately 30 mins. At 9:24 I left the dealership. 2 hours and 24 mins from the time of my appointment (which I was early for) till the time I left for an oil change and a tire patch. Only giving 2nd star because the service writer was polite and courteous. More

Quick & easy Came in for an oil change and tire rotation. I was pleased with the fast service and friendliness of the staff. Heather was a pleasure to work with!! Came in for an oil change and tire rotation. I was pleased with the fast service and friendliness of the staff. Heather was a pleasure to work with!! More

professional I was given the most professional service, I called and told them my problems, was told to bring in my car, and they serviced it, thank you, Robert Ho I was given the most professional service, I called and told them my problems, was told to bring in my car, and they serviced it, thank you, Robert Horsey, from Princeton More

Best service experience ever! And that is saying a lot since I am in my 60s! Mike P. and Dan M. went "above and beyond" for me. The driver side visor I needed replaced had a recall And that is saying a lot since I am in my 60s! Mike P. and Dan M. went "above and beyond" for me. The driver side visor I needed replaced had a recall which, through my own fault, I missed. They were able to get a special discount ok'd for me and had the visor replaced in a half an hour, and I was on my way - with a free carwash coupon to boot! Thanks again, Mike and Dan. Won't ever go to those guys "up north" for service again. I promise! Donna Schuetz More

Great Customer Service Mr. Rodas and the rest of the staff that help me work very hard to make me happy. They got me the car I wanted at the price I wanted. Great Customer S Mr. Rodas and the rest of the staff that help me work very hard to make me happy. They got me the car I wanted at the price I wanted. Great Customer Service. I have recommended this dealership both used and new to my friends and family. More

Amazing, fast, and easy process!! Sam Beshay helped us out with purchasing a ne car. He was very helpful and kind and made the process vdry easy and smooth. Barry Magnus gave us a very Sam Beshay helped us out with purchasing a ne car. He was very helpful and kind and made the process vdry easy and smooth. Barry Magnus gave us a very good deal. Both have us very good service! More

Excellent I needed a lot of work done on my vehicle and due to monetary issues, I had to pick and choose what I could afford to do. Jae Park offered to waive hi I needed a lot of work done on my vehicle and due to monetary issues, I had to pick and choose what I could afford to do. Jae Park offered to waive his labor so that I could get my car fixed so I could drive safely. William Demeter made sure to get me a 15% discount and was in touch with me throughout the day with car updates. I cannot tell you how much their care meant to me. Mike Panos is always knowledgeable and friendly when I pay my bill. I have purchased 5 Hondas from Princeton ( so far ) because of the excellent care I get from your service department and will continue to be a satisfied Honda owner. I wanted to make sure you are aware of the special team you have working there. More

Great experience. Mike was our sales rep. He was very professional. He answered all our questions. He followed through with every request. We are happy with our choice. Mike was our sales rep. He was very professional. He answered all our questions. He followed through with every request. We are happy with our choice. Great experience. More

Great Service I had been to many dealers searching for a new car, but had no luck until I came here. The sales employee I had, Sam Beshay, was very knowledgeable, h I had been to many dealers searching for a new car, but had no luck until I came here. The sales employee I had, Sam Beshay, was very knowledgeable, helpful, and excellent in making sure that I got the best possible deal for my car. I would definitely recommend coming here. More

Service YES... Sales NO Upon using the "Get today's price" button on the Honda of Princeton Pre-Owned site I received back a reply having nothing to do with the vehicle I inq Upon using the "Get today's price" button on the Honda of Princeton Pre-Owned site I received back a reply having nothing to do with the vehicle I inquired about and was then made to feel as if it were my fault. Although I am unable to share the reply I received from their online sales coordinator due to DealerRater terms of use but it was quite terse and condescending. Although all correspondence was subsequently forwarded to dealership management no reply has been forthcoming in explanation of the email to which I refer above, nor have I received what I originally sought... More