Honda of Pasadena
Pasadena, CA
Filter Reviews by Keyword
By Type
Showing 211 reviews
Great customer care! I was treated so nicely by the staff here. From the test drive to the financing this is a first rate in place to buy a car. The used car was exactly I was treated so nicely by the staff here. From the test drive to the financing this is a first rate in place to buy a car. The used car was exactly as stated on the website and looked brand new in person. They went out of their way to let me drive where I wanted to, test the braking and turning on a side street, and look over the car as long as I preferred. Buy here you will be glad you did! More
Fast and Easy Very Easy and fast to work with. I just told the salesperson(Felix) how much I want to spent and they make it happened. Thank you guys. Very Easy and fast to work with. I just told the salesperson(Felix) how much I want to spent and they make it happened. Thank you guys. More
Easy to work with Alex was helpful in finding a good deal. Not a lot of pressure. He was friendly and respectful. David in finance was pleasant to work with and had som Alex was helpful in finding a good deal. Not a lot of pressure. He was friendly and respectful. David in finance was pleasant to work with and had some good advice. More
Easy Breezy Johnny was helpful in finding a good deal and the perfect car. Not a lot of pressure. He was friendly, respectful, and knowledgable. I had a very spec Johnny was helpful in finding a good deal and the perfect car. Not a lot of pressure. He was friendly, respectful, and knowledgable. I had a very specific car in mind and did not have to fight through any upselling or look at any vehicles I wasn't considering. Overall, very pleasant experience. The purchase process took less than an hour. Great Job! More
Happy customer. Was looking for a Honda Fit for a while and finally stumble across one at this dealership. Our salesperson was very nice and very talkative, financial Was looking for a Honda Fit for a while and finally stumble across one at this dealership. Our salesperson was very nice and very talkative, financial didn’t take to long as well. Overall great experience. Thank you More
David Beard treats you like a friend My time here was as expected. Difference is that David doesn't put the screws to you. He does his job but doesn't pressure you with phony lines. My time here was as expected. Difference is that David doesn't put the screws to you. He does his job but doesn't pressure you with phony lines. More
Quick and helpful service in checking warning symbols and explaining service codes of B12. Also checked into and resolved warranty coverage of broken shift knob button. in checking warning symbols and explaining service codes of B12. Also checked into and resolved warranty coverage of broken shift knob button. More
Hassle-Free New Car Purchase We recently purchased a vehicle from Honda of Pasadena. Johnny La was our sales representative. We initially communicated with him via email to get a We recently purchased a vehicle from Honda of Pasadena. Johnny La was our sales representative. We initially communicated with him via email to get a quote and to answer our initial questions about the vehicle. He was very helpful and didn't pressure us to come into the dealership right away in order to receive a quote. This seems to be the case with other dealerships that we checked with. We don't live nearby, so when we were ready to come in, he moved the car in advance, so that it was ready for us to test drive. He was very attentive and wasn't on his phone during the drive as some sales representatives were doing at other dealerships. Once we worked out a number that worked for us and agreed to purchase, we were sent over to the finance manager where it takes a considerable amount of time to fill out all of the paperwork. Johnny had our car washed in the meantime and when we were done with the finance manager, he took the time to review the features in and out in more detail. Overall, it was a pleasant experience, which isn't always the case when you buy a vehicle. We will definitely seek out Johnny when it's time for us to get another vehicle. More
Hassle free experience twice Would come back again n again!! Bought a new car this time earlier it was a used one. Both times Honda of pasadena was great 👍🏻 Would come back again n again!! Bought a new car this time earlier it was a used one. Both times Honda of pasadena was great 👍🏻 More
Friendly Service! My husband and I were shopping for a new car. David Beard is a 10/10! He was very friendly and informative. He matched the price we found on TrueCar a My husband and I were shopping for a new car. David Beard is a 10/10! He was very friendly and informative. He matched the price we found on TrueCar and using our AAA car buying service. More