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Honda of Pasadena

Pasadena, CA

3.2
211 Reviews

1965 E Foothill Blvd

Pasadena, CA

91107

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Showing 211 reviews

January 25, 2019

Johnny La made whole process easy! Johnny La was super helpful.....always getting back to us fast, and gave us good price. He even helped me to get a wiendshild reflector with his emplo More

by Artur555333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny La
Jan 28, 2019 -

Honda of Pasadena responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

January 23, 2019

Great We had a great experience at your dealership, would definitely go back again if we buy another car. You have a great staff and a great location. More

by John sellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Jeff, Edwin, Chris,
Jan 23, 2019 -

Honda of Pasadena responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

January 22, 2019

Best customer service Really happy with my new Honda thank you David and Tony for helping me out. Best customer service very helpful. Highly recommend Honda of Pasaden!! More

by adrian@02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tu, Tony
Jan 23, 2019 -

Honda of Pasadena responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

January 18, 2019

Quick and easy I had a great time leasing my first car thanks to Kenny. He was able to help me find a really good price for my budget as a college student. Throughou More

by Nam H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny La
Jan 21, 2019 -

Honda of Pasadena responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

January 16, 2019

Kind Service on a Busy Day. The person who helped me with the new lease of my car was wonderful, kind , patient and so very knowledgable. His name was Kenny. It was a very busy More

by bml10604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Mike, Danny (in Sales)
Jan 17, 2019 -

Honda of Pasadena responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

January 16, 2019

Service Dept. Great ! There was a slight issue with the Apple Car Play mechanism in the car the first few days I had it and I brought the car back in to have it checked out More

by bml10604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen & Diego.
Jan 17, 2019 -

Honda of Pasadena responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800

January 15, 2019

Stress free experience We went to Honda of Pasadena and it was the best experience at any dealership ever!.. no lies or run around.. Moe was fantastic, honest and very clea More

by 123456Vm!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Halawa and Simone Khoubian
Jan 15, 2019 -

Honda of Pasadena responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

January 15, 2019

Excellent service very professional helpful and friendly salesman was very helpful and respectful lam very satisfied with my purchase overall great experience t More

by Martha514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyke,David
Jan 15, 2019 -

Honda of Pasadena responded

Hello Martha and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800

January 15, 2019

Helpful, Honest and Attentive Brandon was great in helping us find a new car. He answered all our questions, was honest about pros and cons, and was super attentive - even programm More

by DT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny in Finance
Jan 15, 2019 -

Honda of Pasadena responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

January 14, 2019

Not pleasant After signing my contract the sales people are no longer helpful. I was given a car with a dented leather, given the wrong contract, made several trip More

by Luciav23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Beard
Jan 15, 2019 -

Honda of Pasadena responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Sincerely, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800

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