Honda of Pasadena
Pasadena, CA
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Good inventory & friendly staff We decided on a Honda because so many of our friends, family & co-workers own Honda’s. They’re all extremely happy with their vehicles and since Honda We decided on a Honda because so many of our friends, family & co-workers own Honda’s. They’re all extremely happy with their vehicles and since Honda’s have a good reputation and hold their value we figured we’d consider too. Seeing all the excellent standard options that come with the cars, and good value, we decided to go with Honda after comparing a few other competitors. We got the referral thru Costco and we were connected with George Lin. It felt great doing business with a local dealership in our own city with live in too. He was very patient with us. We went over figures. And they met all our criteria. Heck, they even facilitated our last minute change of color! Overall my husband and I are very happy with our purchase and highly recommend Honda of Pasadena and it’s staff, George in particular. Thanks! More
Great experience once again! Juggling work and family doesn’t leave a lot of time ...Brandon understood my situation and was ready with lease options for me and I was able to turn Juggling work and family doesn’t leave a lot of time ...Brandon understood my situation and was ready with lease options for me and I was able to turn in my car and drive out with a new one the same day. He was especially courteous and very knowledgeable. Edwin was also pleasant and made the financial steps smooth. Went back for the alarm and Michael was great and loved that he cared enough about the results to recommend pushing out the protection seal to another day due to weather. Thank you Honda of Pasadena! The personal touch is the best! More
Honda Raised The Bar I was in and out. Kenny was gracious, helpful and knowledgeful and made the car-buying process as quick and easy as possible! His main concern appea I was in and out. Kenny was gracious, helpful and knowledgeful and made the car-buying process as quick and easy as possible! His main concern appeared to be that I was happy with my lease, which I absolutely am. This was my best experience with a car dealership, ever...and the quickest to boot! More
Excellent service, great deals and awesome personnel Thank ñame to Juanito, I got another great deal on a new 2019 Honda Pilot after 12 years! He made everything easy and non- stressful for us. Edwin w Thank ñame to Juanito, I got another great deal on a new 2019 Honda Pilot after 12 years! He made everything easy and non- stressful for us. Edwin was also helpful in assisting us with the financing part of the deal. Honda of Pasadena is still # 1 in my book, even after 12 years!!! More
Exceptional Service! My salesperson, Tyke took care of me with TLC.. my guardian angel! He turned a bad situation I was in around & made sure he got be a good, safe car at My salesperson, Tyke took care of me with TLC.. my guardian angel! He turned a bad situation I was in around & made sure he got be a good, safe car at the best price! His co-worker, Salpi was super informative & made sure I knew all about the bells & whisles on my new car.. an awesome team!! You have to go down More
Grateful for the blessing I wanted to thank you for the great deal on the car. I like that you gave us friendly customer service and we’re open to listen to our needs. Thank yo I wanted to thank you for the great deal on the car. I like that you gave us friendly customer service and we’re open to listen to our needs. Thank you! More
Excellent, Caring Process Over a period of 36 years, we have bought or leased 13 different Honda's from this dealership. We (Myself, My Wife and Son) have always been provided Over a period of 36 years, we have bought or leased 13 different Honda's from this dealership. We (Myself, My Wife and Son) have always been provided with outstanding service. Our current regular Service Advisor (Michael Tran) has always taken excellent care and interest in our needs. Over the years, I have become acquainted with a lot of the staff from management, finance officers to service advisors and technicians. More
2019 Honda Fit The team at HOP worked very hard to procure the exact trim level and color I desired. I know it wasn’t easy but they pulled through and made it happen The team at HOP worked very hard to procure the exact trim level and color I desired. I know it wasn’t easy but they pulled through and made it happen. By the way the Fit is a surprisingly roomy and fun car to drive... thanks again to the team at HOP. More
Exceptional service Buying a car is as bad a being selected for jury duty. However I am happy to take time to type this review because I received the best service at Hon Buying a car is as bad a being selected for jury duty. However I am happy to take time to type this review because I received the best service at Honda Pasadena. It all started with me calling into the dealership after finding them on google. Brandon was the one that answered the call, I let him know my situation & desires on my next vehicle. He was patient, listened and transparent. Upon meeting Brandon his vibe in person was the same as over the phone. Kind & patient. But the service didn’t stop there although Diego was not my sales rep he kindly showed/walked me the model I wanted to see while Brandon finished something up. I am a service oriented person and by displaying courteous behavior from both gentlemen needless to say I drove off with a new car. I loved the team effort, the manage was honest showed true effort in wanting to assist me. Ultimately that’s all we can ask for. Respect & courtesy. Thank you for making my purchase a smooth transaction. I’d recommend Pasadena Honda & the sales team. I’m hoping the service department is just as efficient. Also for those of you that like to shop local & family owned it was nice to find out this is a family owned dealership. More
Great service Nicholas was amazing And great customer service he took that extra step on helping me I am a happy customer you need more employees like Nicholas Nicholas was amazing And great customer service he took that extra step on helping me I am a happy customer you need more employees like Nicholas he deserves employee of the month or employee of the year More