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Honda of Pasadena

Pasadena, CA

3.2
211 Reviews

1965 E Foothill Blvd

Pasadena, CA

91107

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Showing 211 reviews

September 03, 2019

Courteous services We bought a CRV at Honda Pasadena through Team Honda program. Even we didn’t pick the original car we were quoted, the dealership honor the price and More

by Cindy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
May 28, 2019

Buying but manager had REALLY bad attitude. Brandon sales internet rep and I were negotiating the payment of a crv. He decided to bring up his boss but immediately we, my family, notice his ba More

by Gabe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon, manager
May 16, 2019

Our 2019 Honda Civic Lease Experience Everything in the process of doing our 2019 Honda Civic lease was outstanding. All our questions were answered in a quick and professional manner. We’ More

by TA731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony La
May 16, 2019 -

Honda of Pasadena responded

Thank you for taking the time to share your feedback regarding your experience at Honda of Pasadena and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

May 13, 2019

The best place to go to get your Honda car The environment is nice and clean. The corner of resting area provides coffee when we are waiting for our car maintenance. There is also another loun More

by Jennifer Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tu, Kenny, Michael
May 14, 2019 -

Honda of Pasadena responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800

April 30, 2019

2nd car We worked with Kenny La. we leased our odyssey 3 years ago. Enjoyed the ease and convenience of the experience that we came back for a second lease. W More

by Hond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny La
May 01, 2019 -

Honda of Pasadena responded

Thank you for leaving us this great review, Hond. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

April 27, 2019

Used Certifed - great experience! Had a totally painless and customer empowering experience at Honda of Pasadena! Fred is a fantastic salesman who truly puts the customer first, and he More

by Ahartel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Apr 28, 2019 -

Honda of Pasadena responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

April 24, 2019

Excellent service Fast and informative service. Delivered as promised. Very accommodating in explaining the service to be performed. Michael was so helpful in keeping m More

by souvy2357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tran
Apr 25, 2019 -

Honda of Pasadena responded

Thank you so much for your review, Souvy! Happy customers are our goal and our mission, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800

April 17, 2019

Great experience at Honda of pasadena Ray Wang is an awesome and very professional. He made my purchase stress free. Ray made sure that the whole process was as easy as possible. More

by Felix517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wang
Apr 17, 2019 -

Honda of Pasadena responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

April 16, 2019

They were able to meet my price After initially meeting with another sales associate, I was introduced to Mo. A short period of negotiation ensued and ultimately he was able to meet More

by Hatchy Milatchy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo
Apr 17, 2019 -

Honda of Pasadena responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com

April 16, 2019

Great people Everyone over at Honda of Pasadena were awesome, Great place to go purchase a used or new vehicle. They gave me a good deal on a trade in and worked w More

by Samuel.bales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Danny
Apr 17, 2019 -

Honda of Pasadena responded

We love hearing about customers that have a terrific experience. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Chris Eckert, General Sales Manager, ceckert@hondaofpasadena.com