Honda of Pasadena

My overall experience was greatly satisfied. Everything was done in a professional and friendly manner. Our time standards was satisfied as well since time is so crucial nowadays. We appreciate the service was done in a professional and friendly manner. Our time standards was satisfied as well since time is so crucial nowadays. We appreciate the service we received and will definitely visit again due to your world-class service. More

We knew we wanted a basic Civic and I requested quotes from local dealers via edmunds.com. Chuck from Honda of Pasadena responded quickly with a very good quote and we purchased the car that evening. Ch from local dealers via edmunds.com. Chuck from Honda of Pasadena responded quickly with a very good quote and we purchased the car that evening. Chuck was courteous, helpful, and not pushy. He allowed us each to test drive a civic and then showed us different colors. Once we selected the color, he started the paperwork while getting a Civic of our chosen color ready. Before we drove home, he took the time to explain all the features, such as bluetooth setup. More

I went in to purchase a Honda Civic and with the help of Victor I was able to do so. He was a great help. He was also very friendly and an amazing person. I highly recommend this dealership as well as Victo Victor I was able to do so. He was a great help. He was also very friendly and an amazing person. I highly recommend this dealership as well as Victor. More

Thank you Tanya and Carlos! It was a great pleasure meeting and working with!!! Great team, great customer care and most pleasant experience!!! Honda lovers, off to the Honda of Pasadena!!! meeting and working with!!! Great team, great customer care and most pleasant experience!!! Honda lovers, off to the Honda of Pasadena!!! More

this is the easiest car buying experience that I've ever experience! anyone that is shopping for a Honda should go through the internet department. they were upfront and they got me out of the dealership in experience! anyone that is shopping for a Honda should go through the internet department. they were upfront and they got me out of the dealership in an hour. it helps when u know what you want and deal with a knowledgeable staff. my sales guy and his director made the process very enjoyable and that's not a typical car buying experience. More

I bought a used car from them , it got scratch all over I bought a used car from them , it got scratch all over at the time of delivery ,I never drove the car and they don't want to fix the car at all, kno I bought a used car from them , it got scratch all over at the time of delivery ,I never drove the car and they don't want to fix the car at all, know I'm stock on a loan with a damage car, it will cost me $2000 to fix it. I will never come back to this place or recommend a friend or family., this place is garbage. More

Wow is all I can say! Honda of Pasadena is the ONLY place for us to buy our new Hondas from now on! My sister had her heart set on a new CR-V so we went to Sierra Honda. They told her that they couldn't get for us to buy our new Hondas from now on! My sister had her heart set on a new CR-V so we went to Sierra Honda. They told her that they couldn't get her a good APR because she was a first time buyer. My sister has excellent credit/income so this was very upsetting for her. I emailed Honda of Pasadena & informed them of what happened. Johnny Wu emailed me back an hour later and was genuinely concerned! We went back & forth via email until my sister filled out an online application. Johnny & Honda of Pasadena were able to get her 1.9% APR FOR 60 MONTHS! My sister got her new CR-V last night thanks to Johnny & Honda of Pasadena. Thanks so much for being so customer-service oriented & actually taking the time to CARE about your customers. More

i have been taking my honda civic for service to this dealership. the staff is friendly but a little unorganised. but they get the work done in time. sometimes i have had to ait for the shuttle and other dealership. the staff is friendly but a little unorganised. but they get the work done in time. sometimes i have had to ait for the shuttle and other times they have dropped me home right away. am happy with the service. More

I have been a customer of Honda of Pasadena for almost ten years. That will tell you how much I appreciate who they are and how they operate. There are plenty of Honda dealers I could go to and I alw ten years. That will tell you how much I appreciate who they are and how they operate. There are plenty of Honda dealers I could go to and I always go back to HOP when my three year leases are up. The past two cars have been purchased by Patsy and I'm thrilled to have a woman car salesperson available to me. I also appreciate there are two women in the service department. I'll keep coming back and I can only say thank you to all people I've dealt with. Reva Kussmaul More

This dealership has always provided us with outstanding customer service. We have been taking our Honda Odyssey to this location since 2005 and have been very satisfied. Demitra is always courteous and h customer service. We have been taking our Honda Odyssey to this location since 2005 and have been very satisfied. Demitra is always courteous and helpful. She informs us of all service needed and never pushes us to pay for service that is not crucial or unnecessary. More