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Honda of Owings Mills
Owings Mills, MD
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Everyone was very helpful. Mr. Coles and the other team members made my experience easy and comfortable. This is the 4th automobile that I've bought from this dealership. I've always had a great experience members made my experience easy and comfortable. This is the 4th automobile that I've bought from this dealership. I've always had a great experience. More
All personnel were great, particularly Anthony who sold me the car, Jonathan the finance guy and Braden who went over how to use the navigation system with me. Would buy here again and tell others as well me the car, Jonathan the finance guy and Braden who went over how to use the navigation system with me. Would buy here again and tell others as well More
Cindy Brown is a nightmare. From her constantly frowned up face to the disrespectful way she addresses customers, I'm shocked she still has a job. I have had to interact with her three times and each time up face to the disrespectful way she addresses customers, I'm shocked she still has a job. I have had to interact with her three times and each time she dampens what was otherwise a great car buying experience. It's disappointing to have so many people working hard to ensure that a customer is happy and to have one person bring a whole team down. I can at least give her credit for consistency. She is consistently nasty and rude. More
Larry was wonderful this was my first car buying experience and he made it pain free I never had an experience that went as smooth as this and because of him I walked away with the car of my dreams experience and he made it pain free I never had an experience that went as smooth as this and because of him I walked away with the car of my dreams .I would recommend him and Northwest Honda to my family and friends thank you very much Larry for making this such a wonderful experience for me I am so grateful. More
Branden Mitchell and Jonathan Jasie were helpful, and did everything possible to make the sale go smoothly. They both were willing to work through the sale and trade-in and finance process with grace and go everything possible to make the sale go smoothly. They both were willing to work through the sale and trade-in and finance process with grace and good humor. More
i was looking for a great an reliable car when i walk into this dealership after been to several dealerships... when i got there i meet this guy call Larry.. he was friendly , understanding, and ready into this dealership after been to several dealerships... when i got there i meet this guy call Larry.. he was friendly , understanding, and ready to work with me . Larry help me a lot wit the with the price range i wanted and i walk out with the exalt car i wanted it. More
Larry was very helpful and provided excellent customer service. Even when he had multiple customers at once he would always check in to make sure we were ok. service. Even when he had multiple customers at once he would always check in to make sure we were ok. More
I had the pleasure of working with Larry Brooks while searching for a new vehicle. Larry was very professional and attentive to my needs. I have recommended several friends who are looking for new vehicl searching for a new vehicle. Larry was very professional and attentive to my needs. I have recommended several friends who are looking for new vehicles due to the superb service I received from Larry and Matt. More
Anthony Bird Coles in Northwest Honda used games and tricks to cheat customers. The 1st trip I was there he said he would offer the best price in Maryland. The 2nd trip I was there he said he would matc tricks to cheat customers. The 1st trip I was there he said he would offer the best price in Maryland. The 2nd trip I was there he said he would match the deal from the other dealership. I drove 90 minutes per way to be there with disappointments. The salesperson called me 10+ more times to my office and home phone numbers with lies. Please educate your salesperson. More