Honda of Owings Mills
Owings Mills, MD
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Mr. Larry Brooks was extremely knowledgeable and patient. He did exactly what he said in helping find a vehicle that I would enjoy and within my budget. The entire process from start to finish was hassle-f He did exactly what he said in helping find a vehicle that I would enjoy and within my budget. The entire process from start to finish was hassle-free. I left the dealership satisfied with what i purchased. Mr Brooks. also did a great job assisting me after the purchase with registration and any concerns that I had. I would recommend this dealership for great selection and service. Thanks again Mr. Brooks. More
On Saturday August 10, 2013 I walked into Northwest Honda in Owings Mills, Md. There I met Larry Brooks. I have purchased many vehicles, new and used, over the years. Simply put this was the easiest, most re in Owings Mills, Md. There I met Larry Brooks. I have purchased many vehicles, new and used, over the years. Simply put this was the easiest, most relaxed, welcoming and most accommodating car buying experience I've ever had. Larry couldn't have been nicer and easier to work with. I wouldn't hesitate to recommend Larry and the Finance Department of Northwest Honda. More
Mr. Larry Brooks was great. He was not only friendly and knowledgable, but patient with me. As a young buyer, he went above and beyond to assist me in making a smart purchase. knowledgable, but patient with me. As a young buyer, he went above and beyond to assist me in making a smart purchase. More
Anthony Coles was phenomenal!! Great Customer Service, Patient, Friendly and went above and beyond to deliver a great buying experience.Would recommend him as well as Northwest Honda. Staff were friendly Patient, Friendly and went above and beyond to deliver a great buying experience.Would recommend him as well as Northwest Honda. Staff were friendly and helpful as well. More
I went to Northwest Honda in February 2013 with the intention of purchasing a used vehicle. Prior to arriving I had reviewed the vehicle inventory so I knew what to expect. They have clean, late mode intention of purchasing a used vehicle. Prior to arriving I had reviewed the vehicle inventory so I knew what to expect. They have clean, late model used cars and provided me with CARFAX reports and other pertinent information. In under two hours, I drove out of there with the car of my choice, no muss, no fuss. I might add that my finance person, Mr. Robert Lashley, was exceptional. He was straight-forward and worked to get me financed on my terms. I have since then referred two other people who also had great car-buying experiences too. More
I bought a 2009 Nissan Altima from NW Honda about 2 weeks ago. The listing on sites like cars.com and the dealer site where very accurate and helpful. I had asked about the vehicle online and received a quic ago. The listing on sites like cars.com and the dealer site where very accurate and helpful. I had asked about the vehicle online and received a quick response from the used car sales manager, Billy Collins. He connected me with Ty Hammonds as a sales rep. Ty is a very friendly, service-oriented and professional salesman. Very responsive to my questions both prior to and importantly, after the sale. Overall, the sales process was straight-forward; no tricks or gimmicks. I explained my situation, trade, etc. and we were able to come to a fair deal. They are even working to help me out with transfer of title (I am from PA) so I can keep my existing tags. The vehicle is missing a set of keys which they thought they might be able to track down. However, once they confirmed they couldn't locate, they offered to reimburse my expense of getting a new key FOB (not cheap these days). NW Honda is clearly a professional, reputable car dealer. They are focused not only on a closing a sale, but also ensuring you leave as a satisfied customer. From the wash and and full gas tank to the prompt follow up and issue resolution AFTER the sale, I would wholeheartedly recommend NW Honda to any prospective used car buyer!! More
Thanks to NW Honda for their quality product and good customer support. I particularly want to thank Bird for his great support and eagerness to please. He's a pleasure to deal with. customer support. I particularly want to thank Bird for his great support and eagerness to please. He's a pleasure to deal with. More
I entered this dealership with the intention that I was I entered this dealership with the intention that I was simply looking for a future vehicle. The sales specialist Mr. Lamont Sheppard and finance I entered this dealership with the intention that I was simply looking for a future vehicle. The sales specialist Mr. Lamont Sheppard and finance manager Rachel were the best sales specialist I have ever met, I had previously visited two other popular dealerships and the reception was not pleasing, however Mr. sheppard listened to my concerns on what i wanted, why i wanted them and he met my demands.. i was shocked b/c this was my very first purchase of a used vehicle and they even took my trade of a 96 Nissan quest.. that really amazed me... I cant enuff about this dealership..they were a God sent and I would recommend them again.. I drove away with a 2010 toyota camry and i am truly happen with the purchase... thanks northwest Honda.. u rBETTER THEN THE REST.!!!!! More
This was a wonderful experience from start to finish. I came into the dealership after finding the car that I wanted online. Once I entered the dealership I was greeted in such a proffesional manner by var came into the dealership after finding the car that I wanted online. Once I entered the dealership I was greeted in such a proffesional manner by various staff members but my Salemans Larry Brooks listened to what my needs were and guided me in every step of the way. I didn't have money to put down for my dream car but that didn't stop this deal, the Finance Manager Robert Lashley understood my need and also workout a phenominal deal for me with a low interest rate & payments I can afford. I didn't feel taken advantage of just because I was a women. It took a little over 2 hrs and I rode away in my DREAM CAR thanks to Larry & Robert team Dynamite!!!!! I would highly recommend Northwest Honda to all my family & friends and specifically TEAM DYNAMITE Larry Brooks & Robert Lashely...........Thank You Guys!! More
Larry Brooks made this buy experience exceptional. He has a unique non-intrusive, low-pressure style that is very refreshing. I will request Larry for any future dealings with Northwest. has a unique non-intrusive, low-pressure style that is very refreshing. I will request Larry for any future dealings with Northwest. More