Honda of Owings Mills

Knowledgeable and pleasant from start to finish We were greeted by Chris Smelser who was friendly and extremely knowledgeable. He believed in his product and we never felt undue pressure. It was n We were greeted by Chris Smelser who was friendly and extremely knowledgeable. He believed in his product and we never felt undue pressure. It was nice to work with a salesperson who really knew everything about the vehicle. We buy cars for the long haul and had lots of questions that were both automotive and practical. There was never a question that he couldn't provide a helpful answer to. We also felt in very good hands with Leendert Pijpers during the finance process. We highly recommend these folks and really love our Honda CR-V. We visited several other car dealerships and Northwest Honda was far and above anywhere else in service and product. Thank you, Chris & Leen! More

Excellent We purchased our 2015 CRV from NW HONDA in Reisterstown on October 10th. Our Selection Specialist, Robert Pullo was fabulous!! Very informative and We purchased our 2015 CRV from NW HONDA in Reisterstown on October 10th. Our Selection Specialist, Robert Pullo was fabulous!! Very informative and easy to work with. He met all our needs and price point. Everyone we were introduced to was very helpful. It was certainly the most enjoyable experience we've ever had in purchasing a vehicle. We will certainly recommend NW HONDA to everyone! More

Great They're very understanding. I was able to think things through before making my decision. I wasn't rushed. I wasn't forced on one specific car like my They're very understanding. I was able to think things through before making my decision. I wasn't rushed. I wasn't forced on one specific car like my last dealer. They held the car for me. They have been and remain in contact with me. Excellent crew. More

EXCELLENT PRE-OWNED SERVICE On 9/24, I stopped by Northwest Honda located in Owings Mills, MD. My salesman was Jonathan Carr. Mr. Carr's service was excellent. He was by my side On 9/24, I stopped by Northwest Honda located in Owings Mills, MD. My salesman was Jonathan Carr. Mr. Carr's service was excellent. He was by my side the entire process. He kept me abreast as to what the next process would be. I highly recommend Jonathan Carr future dealings. My overall experience with Northwest Pre-owned sales department was nothing short of excellent. The process took about 1 hours, in and out the door. Great service!! More

Very Happy Customer! Chris Smelser at Northwest Honda made my buying experience a pleasure. Lane in Finance and Branden Boudris in delivery were very helpful also. Highly Chris Smelser at Northwest Honda made my buying experience a pleasure. Lane in Finance and Branden Boudris in delivery were very helpful also. Highly recommend! More

Good experience! Gary Williams was awesome and extremely helpful! Same with Dawn in finance and Jesse in service. I had a good experience at northwest and would defini Gary Williams was awesome and extremely helpful! Same with Dawn in finance and Jesse in service. I had a good experience at northwest and would definitely do more business here in the future. More

Service Rep Rude Took my car to get looked at and Tim whatever his last name is was just outright RUDE! I don't understand how you can be the head of a service departm Took my car to get looked at and Tim whatever his last name is was just outright RUDE! I don't understand how you can be the head of a service department and be so rude! Definitely a turn of. NEVER AGAIN! More

Found staff to be friendly and knowledgable. Sales personnel listened to what I wanted and then showed Mya variety of options that met my needs. Financing was easily arranged. Overall, this was Sales personnel listened to what I wanted and then showed Mya variety of options that met my needs. Financing was easily arranged. Overall, this was a great experience for me. More

A friendly and negotable dealer After we have visited a lot of dealerships, we made a last stop for that day at Northwest Honda dealership and on our way in we met a gentle nice loo After we have visited a lot of dealerships, we made a last stop for that day at Northwest Honda dealership and on our way in we met a gentle nice looking man Mr. Azaria Arefayne. (AZ) he welcomed us, provide us a seat and we started our mission to buy a car conversations, he gave as choices, price ranges, and specifications of the car we were looking for. We did a drive test and we loved the car and with great convenience we able to purchase the car of our dream. The dealerships' environment, the staffs who work in there, specially the salesperson we dealt with( Mr.AZ)and the accounting dept. staff Mrs. Dawn are really made us feel like we have been there for a long time. Finally please thank Mr. Azaria for his effort to make us buy a car in less than a day and the service he provided us for introducing the new car part by part and feature by feature relentlessly by answering all the questions we asked him until we leave the parking and even the promise he gave us to call him anytime for any question, makes northwest Honda dealership the best of all in the area More

A very pleasant car buying experience! My sales person was Raschelle and she was so nice to work with. She listened to my needs and actually went to another Honda dealer and got a car with My sales person was Raschelle and she was so nice to work with. She listened to my needs and actually went to another Honda dealer and got a car with the color and accessories I wanted. After my purchase was finalized, she had the car cleaned and gassed up and we sat in the car while she explained how to operate all of the features that I would be enjoying. Dawn was very knowledgable and efficient with the financial side of the process and Ray made sure that I got a really great bottomline on the deal. All of the employees were friendly and some congratulated me on my purchase. I felt good when I left there. It was a very pleasant experience! More