Honda of Owings Mills

Excellent Service! We purchased 2012 Nissan Altima from Northwest Honda right before Christmas 2015. Our salesman, Brandon Bubel, used to be a service technician; whic We purchased 2012 Nissan Altima from Northwest Honda right before Christmas 2015. Our salesman, Brandon Bubel, used to be a service technician; which made him very knowledgeable about cars inside and out. Brandon was easy to work with no hassles and pressure. He genuinely wanted to provide us the car that we wanted and not something that we weren't. I talked to sales managers Rashad Howell and Chris Watson about some of my concerns I had with the vehicle that I was interested in such as chipped paint on the bumper and the price I was willing to pay for the car. Their response was basically, "no problem"; again, no hassles or gimmicks. We agreed to purchase the vehicle but we needed to leave it at the dealership so that they can paint the bumper and detail the car for us. We told them that we lived over a 100 miles away in PA and that it may be a couple of weeks before we can pick it up when it was ready. Chris volunteered, without us asking, to meet us more than halfway to have the vehicle delivered to us. Now that is going above and beyond customer service! Often the car buying experience is something that most people dread. However, working with Brandon, Rashad, and Chris made this experience as painless as possible; from hassle-free sales to ensuring customer satisfaction. Its service like this that will bring me back to Northwest Honda the next time I am in the market to buy a car. Thanks guys. More

Purchasing my new Honda HRV I had planned on buying a Subaru. I decided to see what Honda had available in me price range so I stopped in at Northwest Honda I am very glad I did. I had planned on buying a Subaru. I decided to see what Honda had available in me price range so I stopped in at Northwest Honda I am very glad I did. Tony Gelfin assisted me in choosing the Honda HRV. I am very happy with the vehicle and thanks to Tony I feel that I got a fair price on my trade in as well as my new HRV. Tony could not have been more helpful and patient as I decided on the deal. He was extremely knowledgeable and put me at ease in making such a large purchase. I found everyone at Northwest pleasant and helpful but especially was pleased with the service Tony provided. I would highly recommend Northwest and especially Tony {Anthony} Gelfin to anyone looking to buy a Honda. Steve Daniller More

A smooth and wonderful car buying experience Anthony and his manager Jackie were very nice and knowledgeable. We compared quite some Honda dealers in Baltimore-Washington area and done our resea Anthony and his manager Jackie were very nice and knowledgeable. We compared quite some Honda dealers in Baltimore-Washington area and done our research before settling down with Northwest Honda. The overall negotiation was quick and they actually went extra miles to satisfy us. My wife got her 2016 EX AWD Honda Pilot for an unbeatable price and I am a happy husband. Trade-in our old cr-v (also from Northwest Honda 10 years ago) was a breeze, they quickly accepted our trade-in appraisal from another place to save us time dealing with it separately. And I deeply appreciated that. I will definitely think about buying my next car with Northwest Honda in the near future! Anthony and Jackie, you guys are great! More

Amazing experience! I have never enjoyed the whole process of buying a car. Until now! Anthony at Northwest Honda was the best! Honest, nice, funny just all around very I have never enjoyed the whole process of buying a car. Until now! Anthony at Northwest Honda was the best! Honest, nice, funny just all around very pleasant! Everyone was there actually! Would highly recommend this dealership!! More

fast and terrific service. Marvin and Jackie were extremely helpful and easy to work with. Most dealers I've been to beat around the bush alot and used other tactics while this Marvin and Jackie were extremely helpful and easy to work with. Most dealers I've been to beat around the bush alot and used other tactics while this duo cut the unnecessary stuff out and got right to doing business with us. I didn't even plan on buying a new car when I visited but to my delight these guys worked with me on what I wanted and got me to give them my money!!! Highly recommend. More

Awesome staff, Excellent service. Great buying experience. Just recently purchased a 2016 Civic from Northwest Honda, I was impressed by the entire team who went above and beyond from the receptionist to the f Just recently purchased a 2016 Civic from Northwest Honda, I was impressed by the entire team who went above and beyond from the receptionist to the finance manager, my purchase went flawlessly. I highly recommend speaking with Gary Williams in sales who is very knowledgeable on the Honda line and accommodating; Jackie one of the managers went out of his way to work with us and ensure our needs were met and the transaction went seamlessly. More

first new car in 36 years I couldn't have asked for a better place to buy the first new car i was buying since 1980. The general manager was involved and my immediate salesman I couldn't have asked for a better place to buy the first new car i was buying since 1980. The general manager was involved and my immediate salesman Jeremy P. was superb. He really bends over backwards to accommodate. What a place to deal with and finally buy from! Go to Northwest Honda for your next Honda and look for Jeremy P. PS. I love love love my brand new Honda Touring. More

Great service! The team at Northwest Honda were very helpful in assisting my husband and I in purchasing a new Honda CR-V. We have used them in the past and will con The team at Northwest Honda were very helpful in assisting my husband and I in purchasing a new Honda CR-V. We have used them in the past and will continue to use their dealership in the future. More

Best all around in service and prices! The helpful team at Northwest Honda made car buying simple. Johnathan Carr was a pleasure to work with and assisted me in getting the exact car I wan The helpful team at Northwest Honda made car buying simple. Johnathan Carr was a pleasure to work with and assisted me in getting the exact car I wanted for the perfect price. He provided friendly and professional customer service throughout the entire process. Finance manager, Larry Brooks was very personable and the giant electronic etch a sketch made completing the paperwork a breeze. Thank you Northwest Honda for a great stress-free experience! More

excellent service! I give Northwest Honda 5 stars! Azaria Arefayne was so helpful and patient during the process. I've got my last two Honda's from them and will be back I give Northwest Honda 5 stars! Azaria Arefayne was so helpful and patient during the process. I've got my last two Honda's from them and will be back for the next! More