Back

Honda of Owings Mills

Owings Mills, MD

4.7
1,288 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

Directions

By Type

Showing 1,288 reviews

November 26, 2024

Excellent customer service, waiting time was very reasonable. I felt very good and confident that they were going to do a good maintenance wok on my car. More

by fhernandez5810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
Nov 27, 2024 -

Honda of Owings Mills responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Great customer service. Kept me informed of how long the process would take and any additional recommendations if needed More

by Chavis Cowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 27, 2024 -

Honda of Owings Mills responded

Hi Chavis, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 24, 2024

Ms. Cynthia was the best. She listened to all of my concerns and expressed the best for my needs. More

by Ecarey303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Nov 27, 2024 -

Honda of Owings Mills responded

Hi, we're happy you found our staff so supportive during your experience at Honda of Owings Mills. We hope to see you soon!

November 23, 2024

Yaniah was a great help in service. I received exceptional communication during my service appointment. Thank you again. More

by Eril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niah in Service
Nov 26, 2024 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you have any further questions, please give us a call. We're always happy to help!

November 21, 2024

It’s always a great experience at Honda of owings mills from the time you walk through the door More

by Tropicana577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia and Jermaine
Nov 22, 2024 -

Honda of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

The service department is very nice, wonderful and knowledgeable. I enjoy bringing my car to Owings Mill Honda for service every time. More

by Rock City
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department five stars
Nov 22, 2024 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 21, 2024

Prompt service. No hard sell. Pleasant staff. Appreciate car wash. Can't think of anything else More

by geerm5918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Brodie
Nov 23, 2024 -

Honda of Owings Mills responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 21, 2024

Yaniah was amazing to work with! She was the best representative I have worked with and I have visited Honda several times and she provided the utmost customer service I have ever ex More

by courtney.wilson148250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniah
Nov 23, 2024 -

Honda of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

Went in for 75K service. Quick and efficient. However, I've asked dealership to identify strange noise on driver side wheel well for past 4 services, still not identified. More

by Odyssesy Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim " Country" Mance
Nov 22, 2024 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 18, 2024

Over $200 for them to tell me I just need it spark plug and then they want over $300 for spark plugs all in total over $500 plus a light for $100. Thanks Honda after all the money I’ve given you. More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara
Nov 21, 2024 -

Honda of Owings Mills responded

Thank you for bringing this to my attention and I apologize for the poor service experience you endured. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Tom Alfinito NJ/MD Market Director talfinito@Group1Auto.com

...
9
...