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Honda of Owings Mills

Owings Mills, MD

4.6
1,196 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,196 reviews

September 28, 2024

Shout out to my girl Cynthia for getting me in without an appointment. I had 10% oil left and needed to be out of there in an hour. Thank you to the crew who got my car done in 45minutes! More

by Mollarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Oct 02, 2024 -

Honda of Owings Mills responded

Hi Mollarkin, thanks for your praise and kind comments about Cynthia. If you're ever in need of more help, please let us know!

September 28, 2024

Professional service. Work was done in a timely manner. I can't recommend them enough! More

by bertvillacorta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 02, 2024 -

Honda of Owings Mills responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Great Dealership and great customer service. Cynthia was very helpful and I really appreciated her service. More

by Brandon Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Oct 02, 2024 -

Honda of Owings Mills responded

Hello Brandon, we're happy you found Cynthia to be so supportive during your experience here at Honda of Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Sales person was great. Financial manager need to learn computer. He doesn’t know the basic More

by lipskg
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Brooks, Charlotte Marsheck
Oct 03, 2024 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

Disappointed! Brought my car to be fixed the issues was never resolved . Very frustrating! After researching and finding out 2018-2020 model Honda accords are havi More

by Aprilfields27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Shaki
Sep 28, 2024 -

Honda of Owings Mills responded

Thank you for your feedback about this overall inconvenience you experienced this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Minkyu Sue, General Manager msue@hondaofowingsmills.com

September 27, 2024

My visit to the dealership was excellent. My service advisor kept me informed of the status of my vehicle and what work was being performed on my vehicle. It was done quick and efficient. More

by marion.shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Sep 30, 2024 -

Honda of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2024

Sales rep “Bryon” , Sales Mgr “Mike”and Finance gentleman that finally did my paperwork was fantastic to deal with. Finance Director not so much. All and all I will give a 5 star although the Director of Fin More

by Tsprn2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon , Mike and Finance
September 25, 2024

Very Friendly, great service and fast! Oil change and tire rotation in less than 90 minutes More

by Odarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia, Tim " Country" Mance
Sep 28, 2024 -

Honda of Owings Mills responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2024

Professional, accurate, on-time, I always wait & they are timely. Been going here for years now! More

by jmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine, Debbie
Sep 28, 2024 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! We look forward to your next visit! Take care!

September 25, 2024

From start to finish everyone took great care of my car and communication was great too. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine, Mark Honkofsky
Sep 28, 2024 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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