Honda of Owings Mills
Owings Mills, MD
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Shout out to my girl Cynthia for getting me in without an appointment. I had 10% oil left and needed to be out of there in an hour. Thank you to the crew who got my car done in 45minutes! an appointment. I had 10% oil left and needed to be out of there in an hour. Thank you to the crew who got my car done in 45minutes! More
Disappointed! Brought my car to be fixed the issues was never resolved . Very frustrating! After researching and finding out 2018-2020 model Honda accords are havi Brought my car to be fixed the issues was never resolved . Very frustrating! After researching and finding out 2018-2020 model Honda accords are having issues. When I purchased my car new , I chose Honda cause they were reliable …I guess things has change . Paid almost 3k for nothing ! Warning lights been on the dash for months theu couldn’t tell me the issue , months later they say it was cause the turbo was bad my car wouldn’t accelerate . Replaced it 1 week later the problem reoccured my engine is now misfiring , they say it was a spark plug changed it , two weeks later same issue bring it back now it’s a head gasket . Charging 4k for the issue they never fixed in the first place !! On top of me receiving my car back with a loud engine noise and smoke coming from the tail pipe … when I brung my car in had my engine was not noisy or wasn’t no smoke coming from tail pipe !! No loaner was offered ! Very disappointing when I only have my car serviced by Honda to be left with no vehicle !! More
My visit to the dealership was excellent. My service advisor kept me informed of the status of my vehicle and what work was being performed on my vehicle. It was done quick and efficient. My service advisor kept me informed of the status of my vehicle and what work was being performed on my vehicle. It was done quick and efficient. More
Sales rep “Bryon” , Sales Mgr “Mike”and Finance gentleman that finally did my paperwork was fantastic to deal with. Finance Director not so much. All and all I will give a 5 star although the Director of Fin that finally did my paperwork was fantastic to deal with. Finance Director not so much. All and all I will give a 5 star although the Director of Finance was a disappointment in her mgt skills. My deal was done cash in hand and she delegated her team to work on new comers and make me wait 2.5hrs to sign paperwork. My time is valuable and I wish she would have noted this in her delegation process! More