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Honda of Owings Mills

Owings Mills, MD

4.6
1,287 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,287 reviews

February 05, 2025

Not pleased with dealership service, waiting room and bathroom appearance. I’d like more snacks and interior asthetics More

by Morningkimborough
Recommend Dealer
No
Employees Worked With
Receptionists
Feb 13, 2025 -

Honda of Owings Mills responded

Hello Morningkimborough, Thank you for your feedback about our facility. I completely understand wanting a comfortable and aesthetically pleasing environment while waiting for your vehicle to be service. I did want to share with you that a renovation is in the works for our service department to better meet your needs. In the meantime, I would love to chat with you about your service experience. Please reach out to me at robertperry@hondaofowingsmills.com. I look forward to speaking with you. Robert Perry General Manager Honda of Owings Mills (667) 622-9991 robertperry@hondaofowingsmills.com

February 04, 2025

Great Service, friendly and knowledgeable,made me feel good about the recall,no complaints at all More

by peggyhare1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 07, 2025 -

Honda of Owings Mills responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

I found them friendly and respectful. I will return for all my service needs in the future. More

by Appamomma
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniah Daye
Feb 07, 2025 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2025

I appreciate the excellent service that Joshua S. provides. He really takes great care of me every time I bring my car in for service. He is first class. More

by Seanbee0221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua S
Feb 03, 2025 -

Honda of Owings Mills responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 31, 2025

Excelente customer and vehicle service. Helped me with transportation from the dealership location to my home and vice versa. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah at the service dept.
Feb 03, 2025 -

Honda of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

I was provided outstanding service by Jermaine Haye Today at your dealership. He went above and beyond in handling my car, arriving by tow truck and the ensuing service that was needed. He kept me informed, More

by augustwest13b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine, Haye
Feb 03, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

They have always given me quality service and repairs. This is my 4th Honda and I've purchased them all from this dealership. Initially it was Northwest Honda; more recently it was renamed Honda of Owings More

by lrudman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shaikh
Feb 03, 2025 -

Honda of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Professional, friendly, polite and competent staff. Excellent service, everything is explained well, all the questions are answered. More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake,Michelle, Debbie
Feb 03, 2025 -

Honda of Owings Mills responded

Hello Irene, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2025

I completed a service this evening, my service advisor was Joshua Shaikh. Joshua was exceptional, he is very knowledgeable, honest, respectful and well mannered. Joshua explained every step of my service, More

by Maureenla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shaikh
Feb 03, 2025 -

Honda of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Reliable service, competitive pricing, knowledgeable staff, convenient location. sometimes able to work on your car without an appointment (as was my most recent experience). More

by BmoreGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine, Blake
Feb 01, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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