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Honda of Owings Mills

Owings Mills, MD

4.7
1,733 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,733 reviews

March 01, 2026

Great service. Easy to schedule an appointment and very courteous and friendly, knowledgeable staff! Didn’t try to upsell more services and appreciated the prompt s More

by Tineroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Mar 04, 2026 -

Honda of Owings Mills responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2026

Great service, very kind people especially Debbie the cashier and the estimater. Will go back More

by s.morris314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
February 26, 2026

Once you agree on a price, they take you to sign the papers in the back and the numbers are more expensive than what you agreed on. They hope you're dumb and sign without reading. There's a bigger woman More

by mkn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Q Sue
Feb 28, 2026 -

Honda of Owings Mills responded

Thank you for your feedback. I apologize but I am unable to locate your information based on the name MKN. Please reach out to me directly to discuss your experience here. I would be happy to try an assist but I am unsure which team member you are referring to an would need more information to assist. I look forward to speaking with you. Robert Perry General Manager - Honda of Owings Mills robertperry@group1auto.com

Feb 28, 2026 -

mkn responded

I don't need any assistance. I am only writing to warn people that your dealership is shady. I already purchased a car from last year from another honda dealer. Also your people had me order a copy of my vehicle registration before trying to dupe me in the back, so I wasted money on that too. From my experience I recommend going to anderson honda or heritage honda.

February 24, 2026

Everyone at Honda of Owing Mills was very kind and respectful! I'm so glad that this was the dealership that I had chosen to lease my car! Peter was my car salesman and he absolutely knocked it out of More

by Faith L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Schwab
Feb 28, 2026 -

Honda of Owings Mills responded

Hi Faith, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2026

i had MI Mi as my service representative. She is an amazing young lady, very professional, knowledgable. She responded timely to my concerns and questions. Absolute asset to your organization More

by kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mi Mi
Feb 27, 2026 -

Honda of Owings Mills responded

Hello Kathy, thank you for your kind review; we are happy to pass along your comments to Mi here at Honda of Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2026

Joshua is amazing and made my entire experience great. I will choose him each time More

by Little11b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 27, 2026 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with Joshua! Feel free to reach out to us if you need anything. Have a wonderful day.

February 21, 2026

This rating is about my service experience today from the Service Center. The communication today was awful. My car was towed-in last night. I received a call around 8am this morning informing me that they h More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Feb 28, 2026 -

Honda of Owings Mills responded

Hello Paul, I am sorry we fell short on our communication while your vehicle was in for service. We should never leave a guest unsure about the status of their vehicle or fail to communicate completion time. Please reach out to me directly at robertperry@group1auto.com if I can be of any assistance to you moving forward. I look forward to hearing from you. Robert Perry General Manager - Honda of Owings Mills

February 21, 2026

Josh S delivered attentive, friendly Honda customer service with professionalism, efficiency, and clear communication throughout. More

by Treynisha914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua S
Feb 25, 2026 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

Tyrus was very helpful. I truly appreciate all his help. Great dealership if you need work done on your Honda. More

by Tierraallen03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus
Feb 21, 2026 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2026

U guys r irresponsible, I’m florida, i was new there. . i had appointment 12.00 . I got electic break system pblm, i know my trail light is broken, they took my 4hous, after that i told them, i have to go More

by Md fakrul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Brandon Locke
Feb 21, 2026 -

Honda of Owings Mills responded

Hello, Thank you for reaching out. I would love to assist with resolving the issues you experience during your visit but I am unable to locate your contacts based on the information provided. Please reach out to me directly at aettema@group1auto.com so I can assist. I look forward to speaking with you. Anthony Ettema Service Director - Honda of Owings Mills

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