
Honda of Owings Mills
Owings Mills, MD
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Great job! Fast and sharp service. Pleasant environment. Full information on provided service. Very clean and accurate work. Fast and sharp service. Pleasant environment. Full information on provided service. Very clean and accurate work. More
The people at the dealership are very nice, but they seem to be too busy to provide the quality of service they want to offer. Despite having 10 days to complete the work on my van, they did not finish on t to be too busy to provide the quality of service they want to offer. Despite having 10 days to complete the work on my van, they did not finish on time which complicated my schedule significantly. Furthermore they seemed to struggle with communication between team members and diagnostic accuracy. I had to call them for updates -- they did not call me. More
The dealership itself was very clean and accessible. All of the staff, that I encountered, was very personable and courteous. The staff that I worked directly with were knowledgeable. Only recommendatio All of the staff, that I encountered, was very personable and courteous. The staff that I worked directly with were knowledgeable. Only recommendation I have is that along with the free coffee station, the snacks should also be offered at no cost. More
I had an appointment to get an oil change tire rotation and everything went well I was contacted after it was finished and everything went as planned and everything went well I was contacted after it was finished and everything went as planned More
Yaniah was my service advisor. Great attitude and customer service. Excellent communication. I had a great service experience. Car was washed afterwards. Thanks Yaniah. Great attitude and customer service. Excellent communication. I had a great service experience. Car was washed afterwards. Thanks Yaniah. More