Honda of Owings Mills

Service advisor very conceding. service took twice as long as expected, price quoted was less than price charged. The using this place for years was very unhappy.This time service took twice as long as expected, price quoted was less than price charged. The using this place for years was very unhappy.This time More

The person that always helps me with my service is Josh. He has a welcoming personality and always makes sure my vehicle is handled with care. My vehicle was inspected, oiled changed, and new window wipers He has a welcoming personality and always makes sure my vehicle is handled with care. My vehicle was inspected, oiled changed, and new window wipers put on. All done in a reasonable time. Thanks! More

Excellent service and much quick turnaround time. Great experience and pleased with the care my car received! Great experience and pleased with the care my car received! More

Oil change took almost e 3 hours for an oil change ridiculous, then I see my car drive by they park in front and no one says nothing about it being ready waited 15 more minutes to go ask after I saw m ridiculous, then I see my car drive by they park in front and no one says nothing about it being ready waited 15 more minutes to go ask after I saw my vehicle drive by to tell them if my car was ready and it was and no one said nothing to me so zero stars will never go back again thank you for the waste of time More

Service was done timely . Communication throughout the process and my service advisor went above and beyond for me. Communication throughout the process and my service advisor went above and beyond for me. More

The dealership was very professional, prompt, courteous, clean and accommodating. I was assisted in a matter of minutes. clean and accommodating. I was assisted in a matter of minutes. More

I’ve been going to this Honda dealer since 2019. The advisors are always nice and very helpful. This time, i was a little frustrated with them because i had my car towed (to fix a problem they cause The advisors are always nice and very helpful. This time, i was a little frustrated with them because i had my car towed (to fix a problem they caused) on Friday with an appointment scheduled for 9:30am. I called for an update around 3pm. No one could give me an update. No one looked at my car until Saturday morning. The person i spoke with told me my car had just came in at 5pm (which was a lie). My car was towed from my house at 8:50am that Friday morning. Needless to say, if you take your car here, BE PRESENT or they’ll have your car just hitting. More

Staff were courteous and helpful. Car assessments and the work done was explained in detail and completed in a timely manner. Car assessments and the work done was explained in detail and completed in a timely manner. More

Excellent Service All Around ! Joshua, my advisor , was on top of things and sent me updates along the way. The recommendations are appreciated, and I never feel pressured to appro Joshua, my advisor , was on top of things and sent me updates along the way. The recommendations are appreciated, and I never feel pressured to approve an additional service if I'm not ready. 5 Stars for sure ! More

I had a great experience at the Honda dealership in Owings Mills, and my service advisor Joshua was absolutely amazing. He was professional, knowledgeable, and kept me updated throughout the entire pro Owings Mills, and my service advisor Joshua was absolutely amazing. He was professional, knowledgeable, and kept me updated throughout the entire process. He made sure I understood what my vehicle needed and answered all of my questions with patience and honesty. The customer service was top tier and the whole visit was smooth from start to finish. I truly appreciate the care and attention to detail. I’ll definitely be returning and recommending this location to others! More