Back

Honda of Owings Mills

Owings Mills, MD

4.6
1,285 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

Directions

By Type

Showing 1,285 reviews

February 27, 2025

Very friendly staff, get you checked in right away and keep you update to date on your car. More

by taimoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
Mar 02, 2025 -

Honda of Owings Mills responded

Hi Taimoor, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

I had a fantastic experience with Lane at Honda of Owings Mills. He was professional, knowledgeable, and made the car-buying process smooth and stress-free. Lane took the time to understand my needs, More

by Jlivsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leendert Pijpers
Feb 28, 2025 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2025

Matt was very pleasant and helpful He explained the procedure and brought the car around when finished. The woman that the payment counter was pleasant too. I didn’t owe anything as the visit was for More

by bsdelc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 28, 2025 -

Honda of Owings Mills responded

Hi, we're happy to hear you had such a positive experience with Matt! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

I had fantastic experience dealing with Service advisor Mitchell J. of OM Honda . He was very honest and knowledgeable to deal with. I highly recommend him. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Jaspan
Feb 28, 2025 -

Honda of Owings Mills responded

Hi Alex, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2025

Honda of Owings Mills a a dealership of professionals and courteous people that gave the impression of a team-friendly atmosphere. Site was clean and properly organized. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Nicholas
Feb 28, 2025 -

Honda of Owings Mills responded

Hi Jay, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

Josh was AMAZING! He text, sent a video of everything he doing. He also made sure my vehicle was ready when I arrived. More

by Esadiq1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 28, 2025 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

I really like Honda of Owings Mills I been going there for service for 5 years now. I feel like they really like to help make people day better and get the job done. Just wish you guys could be a little f More

by kevinhicks62
Recommend Dealer
Yes
Employees Worked With
Blake Burger
Feb 28, 2025 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2025

Josh was AMAZING! Top tier customer service. He went above & beyond even sending me a video of service. More

by Esadiq1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 28, 2025 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

We experienced a miscommunication with one of the service advisors at our most recent visit to Honda's owings mill last month, and he did not provide us a clear explanation. He became quite upset during the More

by Iris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis
Feb 28, 2025 -

Honda of Owings Mills responded

We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at robertperry@hondaofowingsmills.com, I would like to discuss how we can regain your trust. Sincerely, Robert Perry General Manager Honda of Owings Mills (667) 622-9991

February 24, 2025

Extremely pleasant. Service leaves a lot to be desired. Overpriced, overcrowded, and sloppy. I went in because my engine light and tire gauge was on. my tire pressure li More

by eyeballslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niah, cashier
Feb 28, 2025 -

Honda of Owings Mills responded

Thank you for your feedback about your service experience. I want to speak with you regarding the condition your vehicle was returned to you after your service and your price concerns about the work you need done to your car. Please email me at robertperry@hondaofowingsmills.com so we can schedule a time to meet and try to make this right. I look forward to speaking with you. Robert Perry General Manager Honda of Owings Mills (667) 622-9991 robertperry@hondaofowingsmills.com