Honda of Owings Mills
Owings Mills, MD
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I was treated very well. Mitchell was courteous and the work was done quickly. Mitchell even went the extra mile and got me a quick ride home. Mitchell was courteous and the work was done quickly. Mitchell even went the extra mile and got me a quick ride home. More
I never write reviews, but I feel like this one is deserved. This is my second time at Honda of OM, and it’s one of the few places I feel like I do not get taken advantage st. My service adviso deserved. This is my second time at Honda of OM, and it’s one of the few places I feel like I do not get taken advantage st. My service advisor, Cynthia Harvey, was wonderful— nothing but great words to say about her. She made sure I was only charged for what I needed and gave me suggestions on what needed to be done and why in easy-to-explain terms. When trying to leave, she saw my car was dirty and insisted it be cleaned before I left. 10/10 customer service. More
Honda Odyssey in for a fuel pump recall. Service advisor Mitchell J worked with us to make sure parts were available before we scheduled. And when the new part was found to be defective an Service advisor Mitchell J worked with us to make sure parts were available before we scheduled. And when the new part was found to be defective and the rework took longer, Mitchell J stayed around after hours in order to get the car to us that same day. Thank-you very much!! More
Great team! I was received promptly by a service advisor named Yaniesha. She was very thorough and answered all of my concerns about why I was in for service tod I was received promptly by a service advisor named Yaniesha. She was very thorough and answered all of my concerns about why I was in for service today. More
The staff at the service department is top-notch! They do their best to get you in swiftly and out. Today I had the pleasure of having Yaniesha, as my service advisor. She was so accommodating and sh They do their best to get you in swiftly and out. Today I had the pleasure of having Yaniesha, as my service advisor. She was so accommodating and showed genuine concern over getting my service done promptly and efficiently. She was such a kind-hearted young person. She definitely left a great impression on me. More
Professional, courtesy, service done on time, great customer service, very knowledgeable about their work, friendly, prompt calls back, great follow up calls, great communication with insurance company customer service, very knowledgeable about their work, friendly, prompt calls back, great follow up calls, great communication with insurance company More