Honda of Owings Mills

My wife and I have dealt with Northwest Honda for 10 years now and we have had great experiences working with Mark Honkofsky, recommended by a trusted family member (unsure of spelling) (in sales) and L years now and we have had great experiences working with Mark Honkofsky, recommended by a trusted family member (unsure of spelling) (in sales) and Leendert Pijpers (business manager). They are very tuned into the customer's needs,know the products they are selling, fairly laid back (relative low pressure), and feel like extended family to us. We would not and have not hesitated to send customers to Northwest Honda and have had overall consistenly good experiences dealing with their service department. We will be Northwest Honda Customers for life! More

Always complete and on time. Took care of the last minute battery issue in 5 minutes flat. I have used this service department for several cars and they are always fair and communicate well. Genuine conce battery issue in 5 minutes flat. I have used this service department for several cars and they are always fair and communicate well. Genuine concern about the customer experience. Great people to do business with. More

Everyone at this dealership was extremely helpful!! Billy Collins was the best car sales man I ever met. He was very honest and even stayed in touch when I had to make a long road trip. I recommended my frie Collins was the best car sales man I ever met. He was very honest and even stayed in touch when I had to make a long road trip. I recommended my friend to the dealership and I received $100 just for her perchance! I strongly recommend this dealership to anyone who is looking for a new or used car. I couldn't have received better service. Thank you Northwest Honda, I love my little SUV! More

This was my first time buying a vehicle on my own. I knew I wanted a used Honda CRV. Northwest was my first stop and I was very pleased with the attention and service given to me. I went to several other dea I wanted a used Honda CRV. Northwest was my first stop and I was very pleased with the attention and service given to me. I went to several other dealers that same evening. The next day I was back at Northwest buying my new car. After the purchase I had a few small issues but I was very impressed by the way Billy at Northwest handled the situation. I continue to have follow up questions and appreciate Billy's time and patience in answering them. I would highly recommend Northwest Honda to anyone I know. And I promise when the time comes for me to get another vehicle, I will take my business back to Northwest Honda. Thank you Billy and everyone else at Northwest Pre-Owned. More

Thuan was the first person to respond my e-mail requesting pricing for an Honda Accord. I e-mailed five dealers and Thuan responded before anyone else did. Once we came to the dealership, he was v requesting pricing for an Honda Accord. I e-mailed five dealers and Thuan responded before anyone else did. Once we came to the dealership, he was very helpful in showing us all of the car's features. Also, we found a lower price for the car and Thuan and his manager were very nice about matching that price. The business manager, Lars, was also helpful with the warranty information. If we decide to buy a honda, we would defintely go back to northwest honda and ask for Thuan to be our salesperson. More

I have purchased 5 cars from Northwest. I think that lets you know how satisfied I am with the service. This year I purchased a 2010 CRV Honda with the navigation system. It is complicated and Anthony who ha you know how satisfied I am with the service. This year I purchased a 2010 CRV Honda with the navigation system. It is complicated and Anthony who handles this service has been tremendously helpful and knowledge and available. I looking forward to having my CRV for many years to come. More

Elliot was great. He explained to us about everything we needed to know. Most important he was calmed, friendly and he listened. There were some other employees that help but i can't recalled there name. Th needed to know. Most important he was calmed, friendly and he listened. There were some other employees that help but i can't recalled there name. They were all helpful. They understood what we needed and I hope that the same service is given when due. More

I worked with Billy Collins at Northwest Pre-Owned and he was hreat! He was very knowledgable of the car I was buying and its maintence. I had some follow up questions and concerns and Billy took care of the was hreat! He was very knowledgable of the car I was buying and its maintence. I had some follow up questions and concerns and Billy took care of them right away! When I felt that someone in service wasnt being very helpful, Billy took upon himself to call and make sure veerything was going the way it should. Thank you to Billy and the folks at Northwest PreOwned. More

I was looking for a car because my car had been totalled in a recent accident. I knew some of the dealers at Northwest Honda, however I worked with other people that were on the lot that day. I went over in a recent accident. I knew some of the dealers at Northwest Honda, however I worked with other people that were on the lot that day. I went over to the used dealership for Northwest Honda and Billy saw that I needed help and got me keys to all of cars I was interested in. I test drove an Acura TL 2006 and a Nissan Altima 2009. I really enjoyed driving the Acura TL and fell in love instantly. Billy ensured me that I was getting a good deal and that I would not find it anywhere else! I made the deal the day I was there and drove off in my beautiful car. I would recommend Northwest Honda to anyone I know. They were fantastic and really helped make me feel better about my entire situation with losing my previous car and making a great deal for my future love! Thank you Northwest Honda! Amanda Roosa More

Everyone was very helpful and friendly. Billy was willing to help with everything and anything. This was the first time ever purchasing a car and it was a very fast and smooth process. In and out w willing to help with everything and anything. This was the first time ever purchasing a car and it was a very fast and smooth process. In and out within two and a half hours. The paint guy did an awesome job buffing out scratches. I will definitely recommend people to this dealership. More