Honda of Owings Mills

This was the easiest experience in buying a new car we've ever had. We submitted an inquiry for pricing to several dealerships. Northwest's quote was among the lowest. We felt the price was low and fair and ever had. We submitted an inquiry for pricing to several dealerships. Northwest's quote was among the lowest. We felt the price was low and fair and no haggling was necessary. They had exactly the make, model, color, and trim level that we were looking for when there were no other dealerships that had what we wanted. The entire experience from start to finish was quick, easy and no hassle. We walked in, test drove a car, purchased and went home. Everyone was friendly, knowledgeable, accessible, down to earth, and no one had the sleazy car salesman feel that we had experienced in the past. We felt no pressure to buy a higher trim level or additional packages(maintenance, warranties, etc.). We recommend this dealership to others and hope to buy another car from them in the future. More

The folks at Northwest Honda were very friendly and very professional. The dealership was roomy and clean, as was the service area. I was giving up my "mommy minivan", and was very excited about buying a professional. The dealership was roomy and clean, as was the service area. I was giving up my "mommy minivan", and was very excited about buying a smaller vehicle. Ray was my Salesman and he was WONDERFUL! He helped me think through my buying choices and allowed me the time to go home and consider my decision with my husband without pressuring me to buy right at the time of the Test Drive. He also worked hard to be sure they found me a red Fit Sport the very next day once I had called and said I made my decision. The buying experience was very efficient. Lane was my Finance Manager and he pointed out the .9% interest rate that saved me hundreds of dollars over my credit union lowest possible rate. Tony was my Selection Specialist and he too was very helpful in pointing out some of the many features of my new car. I am very happy to report that I would send everyone I know to Northwest Honda! Thanks guys!! More

Mr. Mance was the sales person that sold me my 2010 Honda Accord on August 31, 2010. He was just absolutely wonderful and God sent. He never once pressured me when I walked on the lot on August 27th. He i Accord on August 31, 2010. He was just absolutely wonderful and God sent. He never once pressured me when I walked on the lot on August 27th. He introduced himself and answered all of my questions. I could tell he was a man that loved his job and loved trying to help people as much as he could. I could tell that Mr. Mance was definitely about satisfying his customers and not about rushing you into a decision so he could make a buck. Mr. Mance even helped me after I purchased the car. He is a man that didn't take advantaged of me because I was a woman, but treated me with the same respect that I believe he would have treated his male customers. He is definitely an asset to Northwest Honda. I have bought several cars in my life and he is foremost the best salesperson I have ever met. Mr. Jassie did the financial part for my Honda, and he was so down to earth and funny until he is just a person that puts you at ease especially when it comes to paying out money. When you have to pay a car note that you haven't had to pay for several years it can be very intimidating because you never know what the figures are going to be. Mr. Jassie had a way of putting that fear behind you. He explained every detail in great lengths and went out of his way to make sure I understood what he was saying. He also was God sent to me, and a wonderful person. He also is a great asset to Northwest Honda. My experience at NorthWest Honda/Owings Mills, MD was absolutely wonderful because of Mr. Mance and Mr. Jassie. Thanks a bunch! More

This place is unreal! Went cheaper than any dealership I called for the same exact car. Literally almost $3000 cheaper than hanover honda! I would recommend this place to anyone. They are truly there to hel called for the same exact car. Literally almost $3000 cheaper than hanover honda! I would recommend this place to anyone. They are truly there to help YOU and they don't put their commission first, that is what is remarkable about this place. I promise you they will not rip you off. Billy Collins was excellent help! Got back to me on all my questions immediately, offered me the absolute BEST price on a brand new car, and was amazing help. I will never go anywhere else but northwest honda to buy a car! More

I have been buying cars from this dealership and from Mark Honkofsky since 1995 and have consistently received excellent service, fair prices and friendship. I have referrred numerous friends and family Mark Honkofsky since 1995 and have consistently received excellent service, fair prices and friendship. I have referrred numerous friends and family to this dealership with similar experiences. I will continue to use this dealership in the future without hesitation. More

Everyone there is very nice from the person who answered the phone, to the service techs, and finally the cashier during check out. They go above and beyond to work with you. They are very personable and tr the phone, to the service techs, and finally the cashier during check out. They go above and beyond to work with you. They are very personable and treat you with respect. Paul was very nice and patient since i had to reschedule my appointment. My work was done the same day and I was able to pick it up that evening. When I did go to pick it up, I noticed that my antenna was missing my Minnin Mouse topper. Paul took the time to go and look for it. It had come off in the car wash, I was so happy that he found it. It is the little things like this that keep me coming back for my service. More

Very nice Honda dealership. Staff was courteous and knowledgeable of my 2009 Honda Civic coupe. Would HIGHLY recommend this dealership to all of my friends and co-workers. Special thansk to Dough for knowledgeable of my 2009 Honda Civic coupe. Would HIGHLY recommend this dealership to all of my friends and co-workers. Special thansk to Dough for making my purchase paineless! Dealerhip was clean and cars on lot were easy to view. Financing with Gwen was fast and an overall fun experience. More

Billy and Gwen were a joy to work with, they were very accomodating,went above and beyond, and made my car-buying experience a very pleasant one. I would gladly recommend them to my friends and family. I accomodating,went above and beyond, and made my car-buying experience a very pleasant one. I would gladly recommend them to my friends and family. I am glad i chose Northwest HondaThanks again Billy and Gwen for making my day. More

I gave the rating because the people were very freindly and helpful. I was able to get the excact car iwanted in less than a week. They were very patient with all of my questions. I was having trouble wit and helpful. I was able to get the excact car iwanted in less than a week. They were very patient with all of my questions. I was having trouble with my bluetooth and Anthony was very patient helping me set it up. Also, it was very nice being able to get my registration and new licence plates on the spot. It has been 10 years since I had bought a car, and it was an excellent experience at Northwest Honda. More

Excellent experience, Harry listened, he did not pressure us, he was there to answer all questions, he knew about the vehicles and he showed us things about the vehicle we would have missed. He was excellen us, he was there to answer all questions, he knew about the vehicles and he showed us things about the vehicle we would have missed. He was excellent! Harry also remembered things out us from our initial visit and asked about them on oyur second visit. He is an excellent sales person and "people-person" - he did not ignore our 15 year-old daughter like so many other sales people, he even surprised our daughter with balloons!!! Our daughter mentioned how impressed she was that Harry shook her hand and spoke to her! Thanks Harry!!! Replacing our 1999 Grand Voyager is next :-) More