Honda of Owings Mills

I gave the rating because the people were very freindly and helpful. I was able to get the excact car iwanted in less than a week. They were very patient with all of my questions. I was having trouble wit and helpful. I was able to get the excact car iwanted in less than a week. They were very patient with all of my questions. I was having trouble with my bluetooth and Anthony was very patient helping me set it up. Also, it was very nice being able to get my registration and new licence plates on the spot. It has been 10 years since I had bought a car, and it was an excellent experience at Northwest Honda. More

Excellent experience, Harry listened, he did not pressure us, he was there to answer all questions, he knew about the vehicles and he showed us things about the vehicle we would have missed. He was excellen us, he was there to answer all questions, he knew about the vehicles and he showed us things about the vehicle we would have missed. He was excellent! Harry also remembered things out us from our initial visit and asked about them on oyur second visit. He is an excellent sales person and "people-person" - he did not ignore our 15 year-old daughter like so many other sales people, he even surprised our daughter with balloons!!! Our daughter mentioned how impressed she was that Harry shook her hand and spoke to her! Thanks Harry!!! Replacing our 1999 Grand Voyager is next :-) More

My wife and I have dealt with Northwest Honda for 10 years now and we have had great experiences working with Mark Honkofsky, recommended by a trusted family member (unsure of spelling) (in sales) and L years now and we have had great experiences working with Mark Honkofsky, recommended by a trusted family member (unsure of spelling) (in sales) and Leendert Pijpers (business manager). They are very tuned into the customer's needs,know the products they are selling, fairly laid back (relative low pressure), and feel like extended family to us. We would not and have not hesitated to send customers to Northwest Honda and have had overall consistenly good experiences dealing with their service department. We will be Northwest Honda Customers for life! More

Always complete and on time. Took care of the last minute battery issue in 5 minutes flat. I have used this service department for several cars and they are always fair and communicate well. Genuine conce battery issue in 5 minutes flat. I have used this service department for several cars and they are always fair and communicate well. Genuine concern about the customer experience. Great people to do business with. More

Everyone at this dealership was extremely helpful!! Billy Collins was the best car sales man I ever met. He was very honest and even stayed in touch when I had to make a long road trip. I recommended my frie Collins was the best car sales man I ever met. He was very honest and even stayed in touch when I had to make a long road trip. I recommended my friend to the dealership and I received $100 just for her perchance! I strongly recommend this dealership to anyone who is looking for a new or used car. I couldn't have received better service. Thank you Northwest Honda, I love my little SUV! More

This was my first time buying a vehicle on my own. I knew I wanted a used Honda CRV. Northwest was my first stop and I was very pleased with the attention and service given to me. I went to several other dea I wanted a used Honda CRV. Northwest was my first stop and I was very pleased with the attention and service given to me. I went to several other dealers that same evening. The next day I was back at Northwest buying my new car. After the purchase I had a few small issues but I was very impressed by the way Billy at Northwest handled the situation. I continue to have follow up questions and appreciate Billy's time and patience in answering them. I would highly recommend Northwest Honda to anyone I know. And I promise when the time comes for me to get another vehicle, I will take my business back to Northwest Honda. Thank you Billy and everyone else at Northwest Pre-Owned. More

Thuan was the first person to respond my e-mail requesting pricing for an Honda Accord. I e-mailed five dealers and Thuan responded before anyone else did. Once we came to the dealership, he was v requesting pricing for an Honda Accord. I e-mailed five dealers and Thuan responded before anyone else did. Once we came to the dealership, he was very helpful in showing us all of the car's features. Also, we found a lower price for the car and Thuan and his manager were very nice about matching that price. The business manager, Lars, was also helpful with the warranty information. If we decide to buy a honda, we would defintely go back to northwest honda and ask for Thuan to be our salesperson. More

I have purchased 5 cars from Northwest. I think that lets you know how satisfied I am with the service. This year I purchased a 2010 CRV Honda with the navigation system. It is complicated and Anthony who ha you know how satisfied I am with the service. This year I purchased a 2010 CRV Honda with the navigation system. It is complicated and Anthony who handles this service has been tremendously helpful and knowledge and available. I looking forward to having my CRV for many years to come. More

Elliot was great. He explained to us about everything we needed to know. Most important he was calmed, friendly and he listened. There were some other employees that help but i can't recalled there name. Th needed to know. Most important he was calmed, friendly and he listened. There were some other employees that help but i can't recalled there name. They were all helpful. They understood what we needed and I hope that the same service is given when due. More

I worked with Billy Collins at Northwest Pre-Owned and he was hreat! He was very knowledgable of the car I was buying and its maintence. I had some follow up questions and concerns and Billy took care of the was hreat! He was very knowledgable of the car I was buying and its maintence. I had some follow up questions and concerns and Billy took care of them right away! When I felt that someone in service wasnt being very helpful, Billy took upon himself to call and make sure veerything was going the way it should. Thank you to Billy and the folks at Northwest PreOwned. More