Honda of Owings Mills
Owings Mills, MD
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The folks at Northwest Honda were very friendly and professional.country was the salesman he was wonderful! He was really helpful and helped us from selecting to finalising the deal.The most impressive professional.country was the salesman he was wonderful! He was really helpful and helped us from selecting to finalising the deal.The most impressive thing was no body pressed me for anything, and the decision was entirely mine. They also worked hard to get the right APR for me.The buying experience was woderful overall.I am happy to recommend Northwest Honda to everyone I can. Thanks to all at Nortwest Honda for this woderful experience.The only thing to improve is the Front desk attendance. I never found any body there :-).-- Dr Shar More
Once again, a phenomenal experience with NW Honda. Mark is probably the best salesperson in the USA. Never pushy, always friendly, amazing product knowledge. Can't even count how many friends and family m is probably the best salesperson in the USA. Never pushy, always friendly, amazing product knowledge. Can't even count how many friends and family members have dealt with Mark at NW Honda-- and every experience is picture perfect. Mark always under promises and over delivers. We just bought bought an Accord Crosstour and could not be happier. Vehicle is exceeding every expectation that we had: comfort, ride, electronics, mileage. Great vehicle-- and of course, came with Mark's recommendation !!!!!! More
I was looking for a CRV and while driving around the lot, saw the one that had my name on it. Billy explained all the extra features I was getting of this particular unit, all of them more than I expected b saw the one that had my name on it. Billy explained all the extra features I was getting of this particular unit, all of them more than I expected but which were certainly welcome. It was the right vehicle at the right time for the right price and my wife and daughter love it. Thanks Billy! More
This is now the fourth auto I have purchased from this dealership. They have always been upfront, clear, and helpful. Mark Honkovsky from sales has been great. He is experienced and has full knowledge of dealership. They have always been upfront, clear, and helpful. Mark Honkovsky from sales has been great. He is experienced and has full knowledge of all the models and options. I have recommended this dealership to friends who have also had an excellent experience there. Their price was the best of dealers surveyed, their knowledge on the mark, and customer service friendly and accomadating to my busy schedule. There was no hard sell tactics, just a no nonsense approach to assist me in what I wanted. The service department services all my cars and Mike Thompson, the service manager takes a personal interest in his clients. I now have three Hondas from Northwest al service all them right there. More
I bought my first, second and now, third new car from Northwest Honda. Everyone I have ever dealt with has been pleasant and accommodating. When it was time to buy my third car, it wasn't a question of w Northwest Honda. Everyone I have ever dealt with has been pleasant and accommodating. When it was time to buy my third car, it wasn't a question of what car I wanted or where I was going to buy the car--only the question of when. Although, I would joke with the service team about working on commission, I knew I had put almost 500,000 miles on two cars. (My second car still runs great and I am keeping it.) The sales team at Northwest truly worked as a team and stayed late to make sure we left that day with a car. I appreciated their "no haggle", "no pressure" approach to pricing and financing. The experience was easy and the team worked extremely well together. I think of Northwest Honda as the "Disney World" of car buying and service. The sales and service teams are consistently bright, friendly, upbeat and accommodating. Both teams are very organized and knowledgable. They make both buying and servicing a car a pleasant experience. I highly recommend Northwest Honda for your next purchase and/or service. More
Excellent service without having to play games. I came in once drove the car and had a night to think about it without annoying phone calls trying to push me into it. I did get prompt responses to my fol in once drove the car and had a night to think about it without annoying phone calls trying to push me into it. I did get prompt responses to my follow up questions 2 days later (which was good service without the pressure.) Great car at a fair price....Thank you! More
Had a great experience at Northwest Honda. The sales person wanted to make sure the car was what I wanted, not just pushing to make a sale. I bought a 2011 CR-Z 6 speed. All the dealers that I went to p person wanted to make sure the car was what I wanted, not just pushing to make a sale. I bought a 2011 CR-Z 6 speed. All the dealers that I went to prior to Northwest Honda would not deal with the price. The email price was great and got some discounts on the options with a fair trade-in to boot. The Business Manager was the best would not let you sign any thing till he knew you understood everything. Overall it was a great buying experience. I ended up with a great car at a good price. I had to pass two other Honda dealerships to get to Northweat Honda. More
I bought a used Mercedes-Benz from this dealership. I got the car at a very reasonable price and they still made some repairs for me free of charge. I've been expecting the car to fall apart on me, but I've the car at a very reasonable price and they still made some repairs for me free of charge. I've been expecting the car to fall apart on me, but I've been driving it for 2 weeks now and have had no problems.I brought it to my mechanic last weekend and he gave it a thumbs up. I'm still surprised and I love the car...even with some of the cosmetic problems. These guys are great to work with and they "treat every customer like they are buying a 45K car" (Billy quote) - I'll be back More
My experience at Northwest Honda was a very pleasurable visit. Not only was the car in good condition for a 1998 but the salesman, Billy Collins, was also very kind and answered all my questions and concer visit. Not only was the car in good condition for a 1998 but the salesman, Billy Collins, was also very kind and answered all my questions and concerns with patience. I would reccomend this dealer to my friends and family, and would also shop for a car there again in the future. Ashley Stine More
great and easy experience. Once Sachin knew exactly what I was looking for, he proceeded to find the car. The car fit our specifications. Previously experiences in other dealers proved different. We neve I was looking for, he proceeded to find the car. The car fit our specifications. Previously experiences in other dealers proved different. We never saw a car that was even close to what we were looking for. I was so glad to have a the experience we had, and it was a pleasure to close the deal. More