Honda of Owings Mills
Owings Mills, MD
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I bought a new CR-V AWD from Max and Bert did my fiancing. Got a great deal! They were so helpful and willing to show me all the features that CR-V had. They will make sure all customers walk fiancing. Got a great deal! They were so helpful and willing to show me all the features that CR-V had. They will make sure all customers walk out with a brand new car with the best price and with great smile on your face. I will definitely refer my friends and family to there again. More
My wife and I needed a vehicle that would seat our famil (with the option for carpool). Carroll was knowledgable about the car and alternatives and he was attentive to our questions. When we found a lower (with the option for carpool). Carroll was knowledgable about the car and alternatives and he was attentive to our questions. When we found a lower price elsewhere, he was quick to work with us. When we decided to purchase the vehicle, the (obligatory) accessories and package offers were inoffensive and not-at-all pushy. More
Let me start out by saying I've purchased around twelve new vehicles in the last 15 years so I know the process and due my homework on pricing. Requested pricing on a 2011 Honda Odyssey through their webs new vehicles in the last 15 years so I know the process and due my homework on pricing. Requested pricing on a 2011 Honda Odyssey through their website. Max Cho contacted me and confirmed that they did have the Honda Odyssey Touring Elite I was looking for. I informed Max that I had shopped around and had price quotes from other dealers. Max told me to come in test drive the Odyssey and we'd work out the pricing. Arrived at the dealership and Max insisted on giving us a full demo of the Odyssey. I had been to five Honda dealers and NONE of them gave us a demo. Sat down to discuss numbers and Max showed me the price on the Odyssey. The price was slightly higher then another price quote I received. I showed him the price quote from another dealer and he took it to his Manager and matched the pricing. Once the vehicle was ready to take home, Max spent the time to sync my wife's phone to the the Odyseey's blue tooth and help us transfer over our car seat. After shopping around at Honda dealers throughout Maryland, Max and Northwest Honda we're the friendliest and easist dealer to work with. More
Mark Honkofsky was our salesman when we bought our 2011 Honda Odyssey and he is fantastic to work with. He was extremely helpful and courteous and gave us a very fair price. Elliott Robinson is the S Honda Odyssey and he is fantastic to work with. He was extremely helpful and courteous and gave us a very fair price. Elliott Robinson is the Selection Specialist and he was great going over all the details of our new car. Very friendly and helpful. I also have Northwest Honda do the service on my 2009 Pilot and they have always been great to work with and do a thorough job at a fair price. I will be a loyal customer to Northwest Honda! More
Darby Pelton was friendly and professional and provided great service to me when I bought my new 2011 Honda Accord from her in late January. She explained all the features of the car to me and was very ac great service to me when I bought my new 2011 Honda Accord from her in late January. She explained all the features of the car to me and was very accommodating of my schedule and family concerns. She did an excellent job, and I would highly recommend her to anyone searching for a new Honda. More
I purchased a 2007 Honda Element from Northwest Honda yesterday evening. I had been looking for a good Element for several weeks. There are not many really nice ones out there and Northwest had listed on yesterday evening. I had been looking for a good Element for several weeks. There are not many really nice ones out there and Northwest had listed on-line one I wanted to look at--great condition, low miles, manual transmission, and Honda certified. From my first call to Max Cho I felt like Northwest Honda was a professional and low pressure place. That convinced me to travel from Bethesda to Owings Mills to look at the car. When I arrived the car looked as good as on the website and as described, except for stains on the front seats. Matt said that they would get their seat guy in to do a thorough seat cleaning and would also fully detail the car--they took care of that in the course of two days and I was able to go back up on the train yesterday with the comfort that everything would have been taken care of. Max came to Penn Station in Baltimore to pick me up and I drove the Element home via Frederick last night. Overall just a great experience, and those seats are completely clean. More
I bought a 2011 Accord coupe. After about 350 miles I determined that I did not like the car. I went back to NorthWest and ask him what he could do for me. Max said he was sorry I did not like the car. determined that I did not like the car. I went back to NorthWest and ask him what he could do for me. Max said he was sorry I did not like the car. He treated me very professionally. He showed me and I drove about 5-6 differnt new cars. I looked at a 2011 Civic coupe. He did everything he could to make sure I liked the Civic. His sales manager Deryl, let me take the car home, show my wife and drive it around for about a hour. I came back to the dealer and he gave me a good deal on my brand new Accord for a trade in. I bought the Civic coupe. I really like this car. Max and his sales manger Deryl was very good to work with. I would definitely recommend NorthWest Honda to my friends. Bill Sullivan More
This is probably the 12th car my family has purchased from Northwest and Mark and they are an absolute pleasure to work with. After you leave, you feel like you've just had a cozy visit with good friends from Northwest and Mark and they are an absolute pleasure to work with. After you leave, you feel like you've just had a cozy visit with good friends. Never pushy, always honest, just delightful. I won't go into details but just had to trade in an almost-new car that had been in a bad accident and Mark was incredibly helpful in dealing with the body shop that did poor work (NOT Northwest) and getting compensation from the insurance company. They are the best! More
This is the third vehicle that I have purchased at Northwest Honda. The people there are so helpful and make buying a car there so wonderful. No hassles or headaches! The financing is well explained Northwest Honda. The people there are so helpful and make buying a car there so wonderful. No hassles or headaches! The financing is well explained and they really work with you to make sure you are comfortable with your deal. More
I purchased a 2011 Honda Civic from Northwest Honda and it was a great experience. Melvin Ross is a phenomenal salesman. Although I test drove several cars with him, he did not pressure me into purchas it was a great experience. Melvin Ross is a phenomenal salesman. Although I test drove several cars with him, he did not pressure me into purchasing anything when I explained that I was not ready to talk numbers. Instead, he patiently and professionally answered all my questions and was perfectly understanding when I told him that I needed to go home to do some additional research before making a decision. When I arrived the next week, he greeted me like an old friend. After I revealed to the staff a very competitive price quote that I had received from another dealership, they agreed to match the price. Previously, I had spent many hours inquiring after a large number of Honda dealers in Maryland to find the best price, but Northwest was able to beat them all. Afterwards, they followed up with e-mails and phone calls to ensure that everything was in order and to remind me that I should not hesitate to call or stop by if I ever have any questions, concerns, or problems with the car. In summary, if you want the competitive prices of a top-notch dealer with the personable service of a friendly, family-owned establishment, then Northwest Honda is the dealership for you. More