
Honda of Owings Mills
Owings Mills, MD
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The car we wanted was not in stock, but James, our salesman, promised he could find one and he did! His colleague Braden had to drive the car down all the way from Delaware just to have it onsite whe salesman, promised he could find one and he did! His colleague Braden had to drive the car down all the way from Delaware just to have it onsite when we were available to purchase the car. He made sure the car was clean and filled up upon pickup, and patiently set up my blue tooth and explained the navi and audio. James really worked hard behind the scenes to make this all seem smooth and easy for us, and explaining all of our options, answering all questions. He was knowledgeable about all aspects of the odyssey. The "accessories lady" explained our choices clearly and made it easy to make our decision on that. All were great with kids, and the vending facility was helpful, and the building itself pleasant and welcoming. I liked that all staff worked well together as a team, and helped each other out, even those not directly involved in the deal. We are new customers, and we would highly recommend northwest honda. More
Both the gentlemen mention did wonderful!!! Great minds and positive attitudes!!! I am very greatful happy and please!!! Very happy customer!! I am surely recommending these guys and dealership! and positive attitudes!!! I am very greatful happy and please!!! Very happy customer!! I am surely recommending these guys and dealership! More
Experience was pleasant and fast. Unlike any other car buying experience, will definitely be using this dealer in the future! Will be recommending the dealership to fiends and family. buying experience, will definitely be using this dealer in the future! Will be recommending the dealership to fiends and family. More
We located a vehicle on the internet, emailed Larry Brooks. He immediately responded, we went to test drive the vehicle. We returned on Saturday to purchase the vehicle. Larry was there first thing Brooks. He immediately responded, we went to test drive the vehicle. We returned on Saturday to purchase the vehicle. Larry was there first thing in the morning, had our financing done quickly, and took very good care of us. I would definitely return to make another vehicle purchase at Northwest Honda. More
My experience in purchasing my vehicle was very good. Mr Brooks was pleasant and a good people's person. I would definitely recommend northwest Honda. I must say I left as a happy customer Brooks was pleasant and a good people's person. I would definitely recommend northwest Honda. I must say I left as a happy customer More
Todd did an exceptional job in looking out for me and my son and made it happen for me to get the car we wanted. I appreciate the hard work and effort you guys did at NW Honda. A Big Thank you. son and made it happen for me to get the car we wanted. I appreciate the hard work and effort you guys did at NW Honda. A Big Thank you. More
When I came into northwest honda I was automatically greeted with smiles. Mr. Brooks was very professional by explaining everything and answering all of my questions. He was also very funny which made t greeted with smiles. Mr. Brooks was very professional by explaining everything and answering all of my questions. He was also very funny which made the experience light and airy. I appreciate that. "I got you covered" is his signature line that day and he stuck to that. I was able to leave with the car that I always admired without it breaking my pocket what else can a customer ask for? The team at northwest showed that it was customer first and sales second. They exceeded my expectations! Thank you so much! More
When I first visited Northwest Honda, I was greeted with respect by Mr. Larry Brooks. He made me feel comfortable and with a positive attitude to be sure that I would get the service I was looking for. He respect by Mr. Larry Brooks. He made me feel comfortable and with a positive attitude to be sure that I would get the service I was looking for. He spent time showing me many vehicles to be sure I would get what I was looking for. That was great! It was such a pleasure working with him and your company should be honored to have a man of such quality. M. Zollicoffer More
Mr. Boudris was very friendly and professional. He took the time to explain all the new features in my Honda. He is truly an asset to your company. the time to explain all the new features in my Honda. He is truly an asset to your company. More
I would like for everyone to know how awesome Mr. Matt Proutt was. Matt was the best at helping me select the perfect vehicle. He was very patient and kind with me, not pushy like the salesman was. Matt w Proutt was. Matt was the best at helping me select the perfect vehicle. He was very patient and kind with me, not pushy like the salesman was. Matt was very helpful and went out of his way to make sure i had the financial arrangement that was right for me. Thanks Matt! You are a great attribute to Northwest Honda. More