
Honda of Owings Mills
Owings Mills, MD
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I was treated very well. Mitchell was courteous and the work was done quickly. Mitchell even went the extra mile and got me a quick ride home. Mitchell was courteous and the work was done quickly. Mitchell even went the extra mile and got me a quick ride home. More
I never write reviews, but I feel like this one is deserved. This is my second time at Honda of OM, and it’s one of the few places I feel like I do not get taken advantage st. My service adviso deserved. This is my second time at Honda of OM, and it’s one of the few places I feel like I do not get taken advantage st. My service advisor, Cynthia Harvey, was wonderful— nothing but great words to say about her. She made sure I was only charged for what I needed and gave me suggestions on what needed to be done and why in easy-to-explain terms. When trying to leave, she saw my car was dirty and insisted it be cleaned before I left. 10/10 customer service. More
Honda Odyssey in for a fuel pump recall. Service advisor Mitchell J worked with us to make sure parts were available before we scheduled. And when the new part was found to be defective an Service advisor Mitchell J worked with us to make sure parts were available before we scheduled. And when the new part was found to be defective and the rework took longer, Mitchell J stayed around after hours in order to get the car to us that same day. Thank-you very much!! More
Great team! I was received promptly by a service advisor named Yaniesha. She was very thorough and answered all of my concerns about why I was in for service tod I was received promptly by a service advisor named Yaniesha. She was very thorough and answered all of my concerns about why I was in for service today. More
The staff at the service department is top-notch! They do their best to get you in swiftly and out. Today I had the pleasure of having Yaniesha, as my service advisor. She was so accommodating and sh They do their best to get you in swiftly and out. Today I had the pleasure of having Yaniesha, as my service advisor. She was so accommodating and showed genuine concern over getting my service done promptly and efficiently. She was such a kind-hearted young person. She definitely left a great impression on me. More