Honda of Owings Mills

We were in the market for a used Honda Odyssey, I emailed the dealership using Cars.com and within a few hours Aaron emailed me back then called me to ask me about the car I had emailed about. We set up an a the dealership using Cars.com and within a few hours Aaron emailed me back then called me to ask me about the car I had emailed about. We set up an appointment to meet with him and look at the car. When we got there, Aaron had the car cleaned, detailed and ready to take for a test drive. When we returned to the dealer we filled out the paper work and drove the van home the next day! This is the third car we have bought from a honda dealer and it was the best car buying experience we have had. I would recommend this dealer to anyone who is in the market for new or used car. Thanks Aaron!! More

I was very pleased with the entire process of purchasing a car. The info in the advertising were detailed and relevant. Everyone in the dealership was extremely friendly and helpful and as soon as I had set a car. The info in the advertising were detailed and relevant. Everyone in the dealership was extremely friendly and helpful and as soon as I had set my heart on the particular car they made the whole paperwork fast, efficient and painless. BTW, the price was staggeringly good. More

My wife and I were very pleased with the service in this dealership. Our dealer was very helpful, nice, and not pushy, and also helped us find insurance for a very good price. dealership. Our dealer was very helpful, nice, and not pushy, and also helped us find insurance for a very good price. More

I had absolutely no desire to purchase a new car until I spoke with Kevin Carter who convinced me to sell back my car,and purchase a brand new CRV. Mr Carter worked with me thru the entire process from the spoke with Kevin Carter who convinced me to sell back my car,and purchase a brand new CRV. Mr Carter worked with me thru the entire process from the selection of the vehicle, the color and style. His efforts to make the experience painless for me paid off. I purchased a fully-loaded vehicle with all the "bells and whistles". I feel that he worked tirelessly on my behalf to assure that I was given the best deal possible. I am very pleased with all his efforts on my behalf and very happy with my new car. Mr Carter's professionalism was evident throughout my purchase and I will be recommending him to my friends and co-workers. Thanks for a very enjoyable experience! I also would like to thank Mr Leendert Pijpers for all his help in the financial end of my purchase. As always his expertise was invaluble. More

It was a miracle!! I highly recommend this dealership to anyone looking for a used car. They were very friendly and professional; they made feel like my business was truly important to them. My situation w anyone looking for a used car. They were very friendly and professional; they made feel like my business was truly important to them. My situation was that I was young and hadn't established enough credit for myself which caused me to get denied everywhere I went. The team at Northwest Honda got me approved with affordable monthly payments and now I have the opportunity to establish good credit. I am forever grateful for the folks at Northwest Honda. More

This salesman was very plesent and helpfull at all This salesman was very plesent and helpfull at all times.He went out of his way to help us find the car we wanted.In the last two weeks we had be This salesman was very plesent and helpfull at all times.He went out of his way to help us find the car we wanted.In the last two weeks we had been at 4 dealerships in Pa.and Md. This was our best experience and sales staff.Their personal went out of their way for us,from the back lot guys,to the sales group More

I just bought a 2011 Infiniti from Northwest-Honda. My sales representative Aaron was very helpful and attentive. Even after my purchase, he has been very responsive in answering my questions and making sales representative Aaron was very helpful and attentive. Even after my purchase, he has been very responsive in answering my questions and making sure that I am happy with my purchase. Working with Aaron was great and I highly recommend him. More

My husband and I was looking for a new vehicle in 2011. Unfortunately, at that time our credit was less than perfect. We went to Northwest Honda dealership, basically on a prayer. We were very honest about Unfortunately, at that time our credit was less than perfect. We went to Northwest Honda dealership, basically on a prayer. We were very honest about our circumstances , and they assured us that they would do everything in their power to put us in a vehicle, with a payment we could afford. We walked away with a brand new 2011 Honda Crv fully equipped, less than 1 year later my husband needed a car and we were afraid that having a new car already it would be totally out of our reach to get another new car, but we went back again and just like the first time, they put him in his dream Truck, A new 2012 Honda Pilot, again fully equipped. This was the first time ever that I found a car dealership that was so personable , friendly and most of all, HONEST. A special thanks to Michelle and Mark in sales and Lane in the finance department. We are extremely grateful for everything you have done for us and proud to say that you will be our dealership for life. More

On February 29 we experienced one of our most comfortable vehicle purchases in a VERY long time. Mr. Branden Mitchell had worked with us for over a week in order to find us a vehicle we were most comfortable vehicle purchases in a VERY long time. Mr. Branden Mitchell had worked with us for over a week in order to find us a vehicle we were most comfortable with. A week before we purchased our car, we had noticed a used car online that caught our eye so we decided to drive out. at that point we were cordially greeted by Branden Mitchell on the lot while we were looking. It was nice to see that he took the time to come out and say hello and express a sincere politeness that other retail stores could use more of. Mr. Mitchell was attentive to our main interests and did not push or make us feel uncomfortable in ANY way. He truly listened and also had the ability to relax the topic with simple, cordial conversation so we could get to know each-other as we shopped. That is also a very rare trait and also very wise as it is important since this is a considerable purchase that one does not make everyday. Since we NEVER purchase a vehicle the same day we see it, we had a short list of Honda's that we took the time to look over through the week with patience. Branden was impressive and did take the time to call us daily either leaving a cordial message letting us know of other options he had etc. AND that he had not forgotten us. So as the month came to a close, we recieved a call from Branden on the morning of the 29th letting us know that he was able to work out a possibility for us on the vehicle we had an interest in from the beginning when we first met. From there, I let him know I was grateful for his immediate call and sincere interest in our search. At this point we let him know we would be there at a specific time, shook hands over the phone and we ended up being the very last sale of the last day and the last hour of the month. Branden was suprisingly VERY good at his job while we were purchasing our car, he displayed a calm nature and was very orderly about his work. No fumbles and no nonsense. In fact, the Sales Manager had even taken the time to visit before anything had begun and had the consideration to offer us a soda and thank us for coming in. NICE TOUCH! Finally, as we finished up the evening with the finance Manager (Bert) that too was a breeze and VERY informative with all of the options we had available (warranties etc). So overall, the experience was VERY FUN, exciting, imformative and most certainly a true pleasure! My wife left with her new car, which was beautiful and Branden made sure everything was covered with the details of the car before she left so she was comfortable! GREAT JOB BRANDEN AND NORTHWEST!! MIKE AND JANICE S. More

In the past year, my family has purchased 3 vehicles from this dealership, and with all 3 we could not by happier! First, my wife Patricia was in need of a more fuel efficient vehicle that could still carry this dealership, and with all 3 we could not by happier! First, my wife Patricia was in need of a more fuel efficient vehicle that could still carry a bit of a load while traveling about to lacrosse venues all over the country! We / she found exactly the right vehicle in the Honda CR-V… we've had it for a little under a year now, it gets about 25mpg on the highway (at high highway speeds and with a full load in the back) and we've already racked up about 22,000 very comfortable travel miles on it! The service on the vehicle has been outstanding as well, and you are updated throughout the day as to the status of it! This vehicle we purchased from Mark Honkofsky… My youngest son was looking at cars, and I happened to come across a 2006 Honda Civic SI on their lot… the only caveat for our son was it had to fit his lacrosse equipment in it… He test drove it, as well as I did, and it drove and still drives as if it were a new car! Very tight and responsive, and he could not be happier! … and then me. Last truck to say goodbye to, and I traded that in on our most recent purchase from Northwest, a 2002 Mini Cooper "S". I love this little car! … and I love driving past gas stations with no need to stop in to fill up! Andrew Menditch, Billy Collins, Mark Honkofsky and all the staff we have had the pleasure of dealing with here have always been up front with addressing our needs, very courteous and professional at every level of the sales AND service experiences… and having been a Service Manager at 2 dealerships in the past (early 1990's), the most important thing to me is being treated with respect and forthrightness…. and that's the way you are treated here. I would recommend shopping for new or used vehicles here without hesitation, and having your Honda serviced here is worth driving past another Honda dealership to do as well… More