Honda of Olathe

This is a mixed review. People in showroom and receptionist very nice and attentive. My negative review is on the Detail Department. I spent approximately $250 on a Full Det People in showroom and receptionist very nice and attentive. My negative review is on the Detail Department. I spent approximately $250 on a Full Detail. I thought they would treat my car like they would if they were putting it out on the lot to sell. I was wrong. They didn't wax the exterior or put anything to protect the inside paneling. Disappointed and I could have done a better job. More

I would give a zero if I could. The dealership contacted me and setup an appointment time to fix a recall item for my pilot. I live nearly an hour away and when I got there in the The dealership contacted me and setup an appointment time to fix a recall item for my pilot. I live nearly an hour away and when I got there in the morning for the appointment they informed me that the part was not in. I asked why would you make me an appointment if you don’t have the part and even send a reminder the day prior. They could have called and let me know instead wasted gas and time off taken. Horrible customer service More

We have a great local Honda dealership, however, they didn't have the color/trim options we wanted at the time. We did find the CRV Hybrid Sport Touring we wanted at Honda of Olathe. They have a great fa didn't have the color/trim options we wanted at the time. We did find the CRV Hybrid Sport Touring we wanted at Honda of Olathe. They have a great facility, and the sales team was knowledgeable, friendly, and easy to work with. Much of the overall negotiation details were handled online since we were familiar with the CRV already. The entire process was quick when we drove to Olathe to pick up our new CRV. Thanks to Alex, Rachel, Chris, and Ryan!! More

I bring my car to Honda of Olathe as that is where I purchased it. I just called to ask to walk-in for a tire pressure check as the low tire pressure light is on. I was told not taking any walk-ins to purchased it. I just called to ask to walk-in for a tire pressure check as the low tire pressure light is on. I was told not taking any walk-ins today. This is why I bring it to you to get above and beyond service not to be told we cannot check a simple thing as tire pressure. Really going to reconsider spending the extra money to come to you for service. More

The people seemed to be very knowledgeable about the vehicle I was looking for. Only complaint I have is that the financing took many hours. I was looking for a Buick Encore and found out that the ori vehicle I was looking for. Only complaint I have is that the financing took many hours. I was looking for a Buick Encore and found out that the original Buick encore that I was looking for had a service engine soon light on. The sales person was able to point me to another Buick encore that I was able to test drive and absolutely loved it. More

Very polite told me what he suggested should be done service was done close to the time he said service was done close to the time he said More

I honestly don’t recommend the place to go. I went there for battery issue and suggested to take an appointment. If I would know that the battery is going to go bad in a week then I would surel I went there for battery issue and suggested to take an appointment. If I would know that the battery is going to go bad in a week then I would surely take an appointment. When I asked to fix parts near battery which is next to battery, I was told to wait for an hour since They took me in for this issue. Really poor service and the lady who was installing battery did not have enough knowledge how to fix it. She installed battery with higher torque gun to tight nuts over battery. Very rude customer service team instead of showing cooperation to customer. They were not able to make customer happy at all. Really poor service I don’t suggest to go there again. More

The experience was Awesome! We can’t wait to get our new Ridgeline. The sales experience was quick and easy also. We can’t wait to get our new Ridgeline. The sales experience was quick and easy also. More

I sent my husband with a list of items I wanted in an Odyssey. Even with short inventory going on, they were able to find him something that met everything on my and his list of MUST haves. They were NOT Odyssey. Even with short inventory going on, they were able to find him something that met everything on my and his list of MUST haves. They were NOT naggy, their building was beautiful and a place you wanted to hangout in during regular scheduled maintenance. More

Alex in service went beyond expectations to assist me in having my car serviced. The scheduled maintenance for my car should have taken 2 hours. I shared with him my concern of being with others in the wai having my car serviced. The scheduled maintenance for my car should have taken 2 hours. I shared with him my concern of being with others in the waiting room as I am in the midst of chemo treatments. He offered me an alternative place to wait away from the crowds and had my car serviced in record time! Thank you Alex and Honda of Olathe! More