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Honda of Olathe
Olathe, KS
727 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 727 reviews
June 02, 2015
Beware of the Service Department Beware of their terrible service department!!! I have now witnessed their incompetence twice. First time, several years ago my wife's Honda Accord ha Beware of their terrible service department!!! I have now witnessed their incompetence twice. First time, several years ago my wife's Honda Accord had a check engine light go on. After hooking up the car to their "computer" they told her it was a bad CPU, the fix would be north of $1,000. My friend who happens to be a mechanic plugged in his Snap-On code reader to the car and his (correct I might add) diagnosis was a bad thermostat ($19.00 part). It seems that on new cars the error code is a bad CPU, in older cars it is somethings else. The Ancona part swappers should have know it! The second time I saw how incompetent and unhelpful they are was three weeks ago. My wife's 2014 Honda Odyssey Homelink garage door opener failed. She called to set up a warranty appointment to get it fixed. Ancona refused to see her, They told her she should call Honda Corporate... What??? If you want fast and friendly help go to Jay Wolfe Honda, they fixed the Homelink without question. They even had the part shipped overnight. Thank you Jay Wolfe Honda!!! I will not do ANY business with Frank Ancona Honda again. More
by WGB
Employees Worked With
Patrick Mulvihill, Jim Coates
May 28, 2015
Excellent dealership with fantastic internet sales division The internet team worked over the holiday weekend to work through the deal and preliminary paperwork via email. This made the trip to the dealership l The internet team worked over the holiday weekend to work through the deal and preliminary paperwork via email. This made the trip to the dealership literally sign and drive! Unlimited power train and unlimited bumper to bumper option is not offered anywhere else in town. Highly recommend Karen Judt and Frank Ancona Honda. More
by Joshua Turner
Employees Worked With
Karen Judt
April 23, 2015
Super Service We had to order the car that we wanted. It was delivered to us in a timely manner. Greg Kessler kept us up to date as to where the car was in the pr We had to order the car that we wanted. It was delivered to us in a timely manner. Greg Kessler kept us up to date as to where the car was in the process. After receiving the car, Greg went over all aspects of the car, helped set up automatic lights, automatic locks, Bluetooth, radio, etc. He was very good at explaining how items on the car worked and had us practice different aspects of the hi-tech car. I feel that I can call Greg at any time with any question. We know we will have good service at Frank Ancona because the service department is excellent. More
by jimsuzi2015
Employees Worked With
Greg Kessler
April 23, 2015
Not the best Experience I went into this dealership with a open mind, but the guy I dealt with was terrible. He didn't seem to want to try to help me or anything, he asked my I went into this dealership with a open mind, but the guy I dealt with was terrible. He didn't seem to want to try to help me or anything, he asked my situation and after telling him, he told me I would need more money down, but didn't bother to ask if I can provide more money down he simply just told me " We can't help you, you don't have enough money down " which was bad on his end because he missed out on a deal... I now have a 2015 Honda Civic Coupe!! Had to go somewhere else. More
by Dreese741
Employees Worked With
not sure
April 20, 2015
Exceeded my expectations! I was so impressed at how effecient the entire process was. Patrick did everything he said he would do, he respected my time, he was very fair with m I was so impressed at how effecient the entire process was. Patrick did everything he said he would do, he respected my time, he was very fair with me on my trade-in and I feel like he really cared about my family getting a vehicle that would meet our needs. That was honestly the best car buying experience I have ever had. More
by lgoss1017
Employees Worked With
Patrick Mulvihill
April 17, 2015
THE PERFECT BUYING EXPERIENCE! All of the sales and closing staff were just amazing to work with during our purchase of a new car! We will definitely buy from Frank Ancona Honda ag All of the sales and closing staff were just amazing to work with during our purchase of a new car! We will definitely buy from Frank Ancona Honda again! More
by MWSW
Employees Worked With
Bridgett
April 15, 2015
Great. Frank Ancona Honda is the best place to buy a car. Jim and James are the best. Didn't feel pressured at all. Way to go guys, Frank Ancona Honda is the best place to buy a car. Jim and James are the best. Didn't feel pressured at all. Way to go guys, More
by Lucy
Employees Worked With
Best car buying experience ever. Jim Coates has the best customer sevice skills I have ever seen at a car dealership. Way to go Jim and James!!!, James Trotter, Jim Coates
March 16, 2015
New Odyssey We feel we got a fair trade in value for our vehicles. As well as an excellent new car price. NO GAMES!!! The staff were all very helpful and knowled We feel we got a fair trade in value for our vehicles. As well as an excellent new car price. NO GAMES!!! The staff were all very helpful and knowledgable. Highly recommend this dealership and sales rep! More
by Nascott83
Employees Worked With
Parker Christian
January 29, 2015
Nicest, most accommodating people! These people are an absolute joy to work with! They are genuinely kind, helpful, knowledgeable, appreciative of my business, quick, and extremely acco These people are an absolute joy to work with! They are genuinely kind, helpful, knowledgeable, appreciative of my business, quick, and extremely accommodating! They really are amazing - everything from purchasing through servicing has been delightful! More
by Georgia
Employees Worked With
Bridget Drake, Tony Yi
January 23, 2015
Friendly sales crew. My visit with Frank Ancona to purchase a new car was great! The sales members were very friendly and willing to help! They were very knowledgeable abo My visit with Frank Ancona to purchase a new car was great! The sales members were very friendly and willing to help! They were very knowledgeable about the car that I was interested in and were good about giving me time to decide. I had some window tint and a remote start that I wanted added to the vehicle and they were helpful in finding me a great deal and got me in to get that completed in a timely manner. More
by Bhough
Employees Worked With
Greg Easley, Tom Olson
