Honda of Olathe
Olathe, KS
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Respect the customer. Faithful in negotiation on purchase price. Saleman pointed out what he can do. We came within few dollars of my target buy. Great purchase price and great buying experinence. I strongly price. Saleman pointed out what he can do. We came within few dollars of my target buy. Great purchase price and great buying experinence. I strongly recommend this dealer. More
I was very pleased with the professionalism and patience of my salesman, Greg Easley, as I pondered the purchase of a new vehicle. Though I had done a great deal of research, I did have questions. Greg was of my salesman, Greg Easley, as I pondered the purchase of a new vehicle. Though I had done a great deal of research, I did have questions. Greg was very kind and responded to my inquiries with understanding and grace. Up to this point, I have only purchased pre-owned vehicles. I deliberated for quite some time in the dealership. I was never rushed or felt any type of pressure to make a decision. I was simply told over and over again, "Take your time." The Sales Manager, Tony, was equally professional and understanding. I was waiting for the "hard close," and it never came. I was only asked thought provoking questions. Questions of my own were answered with a courteous knowledge. There seemed to be a "seasoned response" to this sales team. Typically, I have experienced dealers applying a "sense of urgency" at the point of sale. I have exited many dealership when this tactic is applied. At Frank Ancona Honda, I felt there was a respect provided from the moment I entered the dealership. I have been back since and have experienced same. Oftentimes dealers will ignore the prospect once the "deal is done." I have not experienced such here. There is a professional relationship that moves beyond courtesy. The service department has been terrific and Kurt has formed a professional relationship as well. I could not be more pleased with our purchase and plan on doing so once again in the future. More
When I first called the dealership I spoke with a sales person named Akasha Pierce who was very friendly. I asked her if the price on the 2006 Honda Ridgeline I was calling about was their bottom dollar. person named Akasha Pierce who was very friendly. I asked her if the price on the 2006 Honda Ridgeline I was calling about was their bottom dollar. She said she would need to check and call me back. She called a few minutes later and said the price had been dropped recently and that it could not be dropped any further. I thanked her and a few days later came out to test drive the truck. Akasha wasn't there, but another very friendly sales person named Wes Larson and I drove it together. I was impressed with the condition of the truck inside and out and also with the maintenance the previous owner gave the truck. Wes told me that the price was being reduced a bit further. I considered it a great deal. Wes introduced me to his boss Patrick Mulvihill who I enjoyed dealing with as much as I did Akasha and Wes. After I purchased the truck I noticed a broken spring in the backseat that prevented the seat's base from folding down which was a potential safety hazard. I brought this to the attention of Wes and he and the other sales people were quick to have the necessary repair made. The sales staff, maintenance personnel and secretarial staff were all friendly. I had a great experience buying my truck from this dealership and would highly recommend anyone I know to them. Thanks to everyone involved and being this close to Christmas - Merry CHISTmas!!! More
This is my second purchase with Frank Ancona. The first experience was so great that I didn't even consider going elsewhere. Everyone was very helpful and they went out of their way to work around some iss experience was so great that I didn't even consider going elsewhere. Everyone was very helpful and they went out of their way to work around some issues I had. More
The dealership has a beautiful facility. Our salesman was excellent in answering our questions, but was not pushy. I would recommend this dealership and salesman with no reservations. was excellent in answering our questions, but was not pushy. I would recommend this dealership and salesman with no reservations. More
Once again, it was a pleasure buying a car from Frank Ancona Honda. John was friendly and knowledgeable throughout the car buying process and did a fantastic job. He made sure to answer all of my questio Ancona Honda. John was friendly and knowledgeable throughout the car buying process and did a fantastic job. He made sure to answer all of my questions. I was pleased with the deal I got and would recommend this dealership to anyone interested in buying a car. More
I chose to give the rating I did because I got great staff who were friendly, honest, and wanted to help me with what I needed. The staff was patient and in no way pushy. I also found a car that met all staff who were friendly, honest, and wanted to help me with what I needed. The staff was patient and in no way pushy. I also found a car that met all of my needs and most of my wants, in a great price! More
This is definitely a dealership that is trying to earn repeat customers. I went in looking for a low mileage car with a specific set of options at an impossibly low price. I was told the same thing four o repeat customers. I went in looking for a low mileage car with a specific set of options at an impossibly low price. I was told the same thing four other dealers had told me, sorry nothing will be in that price range. Parker at Frank Ancona was the only salesman to show me something that was close to my "wish list". He didn't offer me the typical pushy worn out sales techniques, just a genuine intrest in finding me a car. When the time came to talk numbers I was expecting the usual back and forth, offer and counter offer game. To my surprise Patrick the sales manager gave me some honest numbers. No inflated to make me feel better trade in value, no $50 off at a time back and forth routine, honest numbers that were very close to my impossible "wish list". The level of service provided by Parker and Patrick at Frank Ancona Honda went above and beyond any other dealership I have delt with. More
The Jet, James, was most cordial, efficient, communicative and very experienced. Easy to work with and not pushy. A man of integrity and honor. We felt cared for. The dealership gave us a fai communicative and very experienced. Easy to work with and not pushy. A man of integrity and honor. We felt cared for. The dealership gave us a fair trade in price. More