Honda of Olathe

I wouldn't go back "Buyer beware" The dealership offers a lifetime power train warranty on vehicles with less than 100k miles which is a great and partly what attract "Buyer beware" The dealership offers a lifetime power train warranty on vehicles with less than 100k miles which is a great and partly what attracted us to this dealership. The deductible is supposed to be incremental from 0-6 months($0),6 to 60 months($100) and after 60 months($300), the person who wrote up our deal supposedly wasn't aware of this and attempted to stick us with maximum amount right off the bat; he tried to tell us that the 60 months was from the time the car was manufactured. We ended up getting it straightened out but if I hadn't caught it that's what it would have been. My wife and I both have impeccable credit ratings and I was told that because of that we would be offered the best interest rate. Being that this is supposedly a reputable dealership I assumed that is what would happen but once I got my paperwork from the bank that they chose to use, that was not the case at all, it was considerably higher than what was available. When I contacted the finance department to try to inquire about it I was continually directed to voicemails and never received a return call. We ended up having to refinance elsewhere to get a decent rate. To top it off they made an error on the title. If you do business here watch your back because they won't. Everything ended up getting resolved but it was by far the worst experience I've had buying a car. More

Purchase review No pressure and very accommodating. Great selection of cars. Greg was very nice and was eager to help both with finding the right car and helping us w No pressure and very accommodating. Great selection of cars. Greg was very nice and was eager to help both with finding the right car and helping us with the purchase process. Also did an excellent job reviewing the features of the car with my wife. More

Enjoyable experience buying my new CRV Dave Heitman did a great job providing technical and financial inforatmion about the car. He and his team were very professional and nice. My husban Dave Heitman did a great job providing technical and financial inforatmion about the car. He and his team were very professional and nice. My husband and I really enjoyed the experience. More

First new car purchase! I live over an hour away from the dealership. I made a call the day before to check on a new car I saw online. I exchanged text messages with the sale I live over an hour away from the dealership. I made a call the day before to check on a new car I saw online. I exchanged text messages with the salesman and had most of the work done before I even arrived at the dealership the next. Once I got there it was fast and friendly. I was in and out in a few short hours. I would recommend this dealership to anyone!!! Thank you so much, very happy with my new car! =] More

Beware of the Service Department Beware of their terrible service department!!! I have now witnessed their incompetence twice. First time, several years ago my wife's Honda Accord ha Beware of their terrible service department!!! I have now witnessed their incompetence twice. First time, several years ago my wife's Honda Accord had a check engine light go on. After hooking up the car to their "computer" they told her it was a bad CPU, the fix would be north of $1,000. My friend who happens to be a mechanic plugged in his Snap-On code reader to the car and his (correct I might add) diagnosis was a bad thermostat ($19.00 part). It seems that on new cars the error code is a bad CPU, in older cars it is somethings else. The Ancona part swappers should have know it! The second time I saw how incompetent and unhelpful they are was three weeks ago. My wife's 2014 Honda Odyssey Homelink garage door opener failed. She called to set up a warranty appointment to get it fixed. Ancona refused to see her, They told her she should call Honda Corporate... What??? If you want fast and friendly help go to Jay Wolfe Honda, they fixed the Homelink without question. They even had the part shipped overnight. Thank you Jay Wolfe Honda!!! I will not do ANY business with Frank Ancona Honda again. More

Excellent dealership with fantastic internet sales division The internet team worked over the holiday weekend to work through the deal and preliminary paperwork via email. This made the trip to the dealership l The internet team worked over the holiday weekend to work through the deal and preliminary paperwork via email. This made the trip to the dealership literally sign and drive! Unlimited power train and unlimited bumper to bumper option is not offered anywhere else in town. Highly recommend Karen Judt and Frank Ancona Honda. More

Not the best Experience I went into this dealership with a open mind, but the guy I dealt with was terrible. He didn't seem to want to try to help me or anything, he asked my I went into this dealership with a open mind, but the guy I dealt with was terrible. He didn't seem to want to try to help me or anything, he asked my situation and after telling him, he told me I would need more money down, but didn't bother to ask if I can provide more money down he simply just told me " We can't help you, you don't have enough money down " which was bad on his end because he missed out on a deal... I now have a 2015 Honda Civic Coupe!! Had to go somewhere else. More