Honda of Olathe
Olathe, KS
By Type
Showing 704 reviews
SALESMAN WAS EASY TO DEAL WITH. GREG EASELY WAS OUR SALESMAN. WE TOOK A TEST DRIVE IN AN HRV AND ACCORD LX. MY WIFE WAS SOLD ON THE LX. I WENT BACK IN A FEW DAYS TO NEGOTIATE PRICE A GREG EASELY WAS OUR SALESMAN. WE TOOK A TEST DRIVE IN AN HRV AND ACCORD LX. MY WIFE WAS SOLD ON THE LX. I WENT BACK IN A FEW DAYS TO NEGOTIATE PRICE AFTER INTERNET RESEARCH. AS ALWAYS THEIR PRICE DID NOT MATCH MINE BUT FROM MY RESEARCH. I OFFERED A FEW HUNDRED LESS WHICH WAS LESS THAN THE AVERAGE PRICE THE CAR HAD BEEN SELLING FOR AND THEY ACCEPTED. THE CAR HAD TO BE TRANSPORTED FROM ANOTHER CITY BUT WAS DONE WITHIN 5 DAYS. WE PICKED THE CAR UP 7 DAYS FROM OUR INITIAL APPOINTMENT. GREG WAS VERY EASY TO DEAL WITH AND ANSWERED ALL OF OUR QUESTIONS. I WOULD BE VERY PLEASED TO BUY A CAR FROM HIM AGAIN. More
Helpful and friendly Sean was a very helpful salesman. He was able to answer any and all questions we had about the 2014 Honda Civic we were looking to purchase. If I ha Sean was a very helpful salesman. He was able to answer any and all questions we had about the 2014 Honda Civic we were looking to purchase. If I had to buy a car again I would probably let Sean know what I was looking for in a vehicle and have him find one for me just to be able to purchase from him again. I would strongly recommend Sean to anyone looking to purchase a vehicle, new or used. Patrick was very easy to work with as well. He was able to help us until Sean freed himself to get back with us. Both gentlemen were extremely patient and friendly with my 8 year old cousin that was with my mom during her search for my perfect car. More
Best experience I've had at a dealership I really enjoy working with Karen Judt. She's very knowledgeable, helpful, and thorough. The entire process was very stress free. It was very cool to I really enjoy working with Karen Judt. She's very knowledgeable, helpful, and thorough. The entire process was very stress free. It was very cool to see how "up-to-date" they are with technology implementations that improves processes within their industry; making the financial process such a treat and very smooth! More
Excellent service department experience. Another Honda dealer told me several times that work called for on a Honda Service Bulletin was not covered by warranty. I came to Frank Ancona Honda Another Honda dealer told me several times that work called for on a Honda Service Bulletin was not covered by warranty. I came to Frank Ancona Honda to get a 2nd opinion. I spoke with Kurt in the service department. He immediately knew of the service bulletin and gave me a copy. He said the work was most certainly covered by the powertrain warranty, and he had the vehicle fixed the same day and has worked fine ever since. I asked Kurt some technical questions and I was pleasantly surprised by his technical knowledge. I came back to bring the vehicle in for the service and Kurt was out to lunch. I talked to Landon about the matter. Both gentlemen gave excellent customer service and both had a very good technical knowledge about my vehicles problem. I am used to service writers having little to know technical knowledge but these two men were way ahead of others I have talked to at other dealerships. I have been treated at other dealerships like they are offended when you have some technical knowledge and ask a technical question. Not so with Kurt and Landon, they were great and made me want to come back for future service. More
Great lease deal We were looking to buy a used Honda Odessey but after looking at the lease offers here, the payments ended up the same. John make it a quick and easy We were looking to buy a used Honda Odessey but after looking at the lease offers here, the payments ended up the same. John make it a quick and easy deal. More
Easy car buying process After a not-so-great experience at another Honda dealer, it was really nice to go into Frank Ancona and be met with someone promptly who had our undiv After a not-so-great experience at another Honda dealer, it was really nice to go into Frank Ancona and be met with someone promptly who had our undivided attention. Auggie was friendly and did not pressure us in any way while we looked at the car we wanted. It took less than an hour for us to agree on a price, which was much better than other dealers for the same car. While we waited for our car to be delivered to the dealer, Auggie called and kept us updated with the process. Picking up the car was a hassle-free experience, and Auggie made sure to spend time with us to go over the car's features. I would recommend Frank Ancona, and especially Auggie, to anyone shopping for a car! His easy-going, honest personality made for an easy car-buying experience. More
Pleasant Experience I'm a person that would list purchasing a vehicle in the top 5 things that I hate to do the most. Thankfully, Frank Ancona Honda made this a simple pr I'm a person that would list purchasing a vehicle in the top 5 things that I hate to do the most. Thankfully, Frank Ancona Honda made this a simple process. I spent a few hours there on two different occasions but most of the financing was done over the phone and once it was time to sign the paper work, it was done over a web feed in St. Louis with a finance person and was streamlined very well. Frank Ancona isn't just in the business of selling cars but they go above and beyond to expedite the process as well as make you feel comfortable while doing so. More
Great experience, even with less-than-perfect credit I had a great experience with Frank Ancona Honda, especially since my credit wasn't the best. I had been searching for a 2013 Toyota Sienna online I had a great experience with Frank Ancona Honda, especially since my credit wasn't the best. I had been searching for a 2013 Toyota Sienna online when I found one located at another local dealership. After meeting with the sales and finance staff at the other local dealership, I left there feeling discouraged with their staff and the overall experience, so I chose not to go back. A week later I found another Sienna on the Frank Ancona Honda website and made an appointment to meet with the sales rep, Lynn Lowe. Lynn was easy to talk to, wasn't pushy, and didn't have the "used salesmen vibe". He answered all of my questions and was willing to take things at my pace. (This experience was much different than my meeting with the other local dealership.) The Sienna was in great shape, and the price was better than most others that I had seen online. The finance manager, Patrick Mulvihill, was easygoing as well and was able to answer the finance questions that I had. He even offered a few financial suggestions to help our credit as we moved forward, which I appreciated. I felt that he worked to get me the best financing possible, and I didn't get the feeling that I was being taken advantage of, especially since I came with some credit problems. Lynn made completing the paperwork a breeze, much easier than what I remembered from past experiences. His helpful and friendly demeanor, his preparedness, and his reliable follow-up made for a wonderful car buying experience. I would definitely go back to Frank Ancona Honda for my next car purchase. Thanks guys!! More
Not Just One Honda Purchase My husband and I first met James Trotter in 2006. We thought were interested in a Honda Civic, but in his very positive, courteous way, he suggested t My husband and I first met James Trotter in 2006. We thought were interested in a Honda Civic, but in his very positive, courteous way, he suggested the new hybrid. It was a terrific car! Pretty soon we bought a second Civic Hybrid. We were so pleased with our pleasant car-shopping experience and the great quality cars that a few years later we bought a Honda Fit and, at the same time, another Civic Hybrid because James had a good deal to show us. Just last week we bought our fifth Honda from James Trotter. The quality of the cars and the sales experience, thanks to James, Brad, and the Frank Ancona staff, is truly exceptional! More
No time wasted and a very pleasant experience! We purchased our 5th civic in record time . James Trotter met my husband and me at the front door and gave us all the information we needed . We we We purchased our 5th civic in record time . James Trotter met my husband and me at the front door and gave us all the information we needed . We were able find a car we liked, work around previously scheduled appointments and complete our purchase the same day, James was a pleasure to work with ,he took care of all the details, and explained the process as necessary. The buying process was completely trouble free. James has continued to follow through with questions and we have already received our registration documents in just 9 days. Highly recommend James and Frank Ancona Honda More